Userpilot

JANUARY 8, 2024

Host product webinars to reach your target audience Develop webinar content that educates your audience on industry trends, common challenges, and how your product addresses these issues. Unless necessary, don’t put a price tag on the webinars; just gate the entry with a lead collection form.

Analytic Tools 106

Analytic Tools Research Software Feedback Software Customer Experience 106

Alchemer Mobile

NOVEMBER 25, 2019

In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible. Welcome to today’s webinar. Getting your app up and running is only half the battle.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Userpilot

MAY 2, 2024

Host webinars with guest experts to educate customers and attract new prospects. Drive additional value for retaining customers with webinars Webinars are an excellent way to drive user retention. Modal inviting users to a Userpilot webinar. Points system where customers earn points for various activities.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Gainsight

MARCH 12, 2019

Just how accurate are online review aggregators, anyway? If you pull up Google or Yelp for a restaurant, say, you’ll get an aggregate of stars from one to five, the number of reviews counted, and any number of written reviews and qualitative feedback. So why should you care about SaaS reviews? You need SaaS reviews.

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Feedback Software Software Review Systems Review Data Visualization 73

Alchemer Mobile

NOVEMBER 10, 2022

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Check out this webinar with our friends at Rightpoint talking about all of the steps product managers need to take after an app launch. Watch the full video here. Kin + Carta.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

JANUARY 29, 2024

Communicate your product’s value with clear instructions and use webinars to improve customer engagement. Intuitive content labels, simple and clear navigation systems, efficient search functions, and categorizing related information are elements of an information architecture done right.

Feedback Software 106

Feedback Software Analytic Tools Research Software Data Visualization 106

Usersnap

SEPTEMBER 9, 2021

Ever found yourself getting loads of feedback, but didn’t have the customer feedback system in place to do something with it all? This is why when you’ve got a rock-solid customer feedback system in place, you’re ready to meet customer expectations. The customer feedback system learning.

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Feedback Software Research Software User Testing Reporting Tools 52

Alchemer Mobile

MARCH 11, 2021

Unfortunately, app store reviews are often the only easily-accessible place (aside from social media) for customers to air their grievances. There are systems and tools you can set up quickly and easily to get the most out of customer feedback such as: In-app surveys. Why is this? Love Dialog. Rating prompts. Message centers.

Feedback Software 173

Feedback Software User Testing Customer Feedback Customer Experience 173

Userpilot

APRIL 22, 2024

Encouraging referrals and reviews to expand word-of-mouth. Learn about secondary onboarding on this free webinar. This can involve engaging existing users with educational content such as webinars, slideouts, or tutorials and triggering them when relevant. Inviting users to register for a webinar with Userpilot.

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Analytic Tools Feedback Software Research Software Customer Experience 100

Intercom, Inc.

JUNE 1, 2021

The most immediate change that took place due to the pandemic was the increased volume of customer or sales queries,” says Austin Guanzon, Overseas Manager and Product Specialist at Dialpad. “As Unlock the power of conversational support with our webinar.

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Data Visualization Reporting Tools Research Software Customer Communications 232

UX Planet

FEBRUARY 1, 2024

Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement. Seamless integration with banking platforms for quick fund transfers and a flexible invoicing system would be crucial.

Analytic Tools 92

Analytic Tools Data Visualization Research Software Reporting Tools 92

The Product Coalition

MAY 25, 2018

TL;DR: Webinar Product Backlog Anti-Patterns The third Hands-on Agile webinar product backlog anti-patterns covers common problems from out-dated and oversized tickets to the part-time proxy product owner and his or her idea repository. On June 5th, 2018 , the fifth webinar will address Sprint planning anti-patterns ??

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Webinar Agile Product Research Customer Experience 60

Gainsight

JANUARY 4, 2024

Carie Buchanan, CXO, and Savannah Greene, Director of Solutions Marketing at Popmenu , shared their approach during our Essentials Business Review webinar. The integration of critical systems creates synergy among teams, which has helped the entire Popmenu team scale operations, break down silos, and work together more effectively.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience Webinar 52

Userpilot

APRIL 10, 2024

Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Let’s dive in! Helpjuice interface.

Feedback Software 104

Feedback Software Analytic Tools Research Software Data Visualization 104

Userpilot

SEPTEMBER 20, 2022

Curate your online reputation by encouraging satisfied customers to leave online reviews. 92% of B2B buyers are more likely to make a purchase based on a trusted review. You can also intentionally create hashtags that give your audience a cohesive system of discussing your brand, event, or campaign. Venngage free webinar.

Feedback Software 97

Feedback Software Branding Customer Experience User Testing 97

Userpilot

MAY 22, 2023

Your resource center should include various self-help guides, like webinars, tutorial videos, knowledge-base articles, etc. Provide repeated value with webinars Webinars are a handy tool when looking to deliver more than a simple walkthrough. Used effectively, webinars offer extra value to users. Userpilot NPS analysis.

Customer Experience 96

Customer Experience User Testing Feedback Software Customer Feedback 96

Alchemer Mobile

FEBRUARY 21, 2019

In our recently released 2019 Mobile Customer Engagement Benchmark Report , we reviewed data from over 1,400 unique iOS and Android apps across all app categories (from January 2018 to December 2018) to understand how customer engagement and interaction rates have changed over the past few years. That’s 20% growth year-over-year.

Data Visualization 204

Data Visualization Reporting Tools User Testing Customer Experience 204

Userpilot

SEPTEMBER 12, 2022

It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Acquisition stage: Engaging with your digital ads, reading reviews on product listing platforms, and booking a demo or signing up for a trial. Reading reviews on product listing platforms. Revenue (Expansion).

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Gainsight

SEPTEMBER 22, 2023

HubSpot shot to fame due largely to its laser focus on inbound marketing. Put yourself in your customers’ shoes: Are you more likely to buy a product from a company you know has your back (via customer training) or one that’ll onboard you and then leave you out to dry with a traditional help center and occasional webinar?

Education 52

Education User Friction Customer Experience Customer Feedback 52

Userpilot

JULY 15, 2022

The dark funnel exists because third-party content platforms, social media channels, and offline conversations can neither be tracked nor controlled by conventional marketing systems. Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

eG Innovations

JULY 2, 2021

Last week, we hosted a great webinar with our partner Conversant Group. A colleague and I were answering questions during the live webinar and we received a lot of questions. One of my favorite aspects of participating in these webinars is the high quality and breadth of questions that we receive from our attendees.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Userpilot

JANUARY 7, 2022

A good onboarding system will positively impact metrics like activation , retention , feature usage and Time to Value. To build a good primary onboarding system, you’ll need to segment your users, create a signup flow and a welcome screen , then serve users with a checklist and walkthrough that are customized to their individual needs.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Pragmatic Marketing

NOVEMBER 21, 2018

This article is based on information provided in our webinar, Customer Validation for Product Managers , with Centercode CEO Luke Freiler. If you can find a system that integrates with your bug tracking systems like the Centercode Platform , so much the better. This article originally appeared on Centercode.com.

User Testing 70

User Testing Product Research Customer Experience Data Visualization 70

Sequent Learning

DECEMBER 10, 2019

As a sponsor of Product Management Today , Revulytics welcomed Steven Haines into their webinar series. In this blog post, Revulytics has highlighted some of the insights from Steven’s webinar, “Walk A Mile In Your Customer’s Shoes” We encourage you to watch the full on-demand webinar for even more details.

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Webinar User Testing Weak Development Team Research Software 52

Userpilot

JULY 18, 2023

offers 3 plans: Essential – from $39/user/month Pro – from $89/user/month Enterprise – custom pricing G2 review 4.5/5 user/month Enterprise – custom pricing G2 review 4.3/5 Craft.io – for helping product teams create a product strategy Craft.io – for product/software development Aha!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Gainsight

JANUARY 31, 2022

Their partnership allows employers to advertise jobs across both platforms from one system. . Every year, Totaljobs performs a customer engagement survey via a third-party reviewer. That was partly due to Totaljobs’ significant internal technology resource that builds all the platforms they use. The Role of Technology.

Analytic Tools 95

Analytic Tools Feedback Software Customer Communications Technical Review 95

Gainsight

MARCH 12, 2024

.” While the topic of measurement often invites lively debate, measurement purely about course effectiveness is relatively straightforward because you can measure it with metrics available in many learning management systems (LMS). Then, Lila and her team review that feedback and iterate courses accordingly.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

Userpilot

AUGUST 18, 2022

Build a fully-loaded resource center with video tutorials , webinars, and help articles. Amplify status seekers by inviting them to appear on podcasts and webinars or have them speak at live events. Offer opportunities to share their knowledge in podcasts, webinars, videos, or at events. The Hierarchy of Advocate Needs.

User Testing 98

User Testing Customer Experience Customer Feedback Feedback Software 98

Indicative

MARCH 12, 2021

Due in large part to that misalignment, most companies waste between 50-80% of new signups. That was the subject of a recent webinar the Indicative team put together along with our friends at Toucan Toco and Appcues. You can watch the webinar below, or read on for an expert how-to on building a product that drives adoption.

Analytic Tools 101

Analytic Tools Onboarding KPIs Product Research Customer Experience 101

Userpilot

MAY 6, 2024

Your promoters, on the other hand, could be targeted with messages encouraging them to review the product on sites like G2 or take part in referral programs. Technographic data Technographic data includes information about the technologies the user interacts with, like the operating system, browser type, or device used.

Analytic Tools 106

Analytic Tools Data Visualization Feedback Software Research Software 106

Userpilot

MARCH 21, 2024

Implementing loyalty programs to reward users who provide feedback, reviews, and referrals to boost retention and advocacy. For example, you can start hosting webinars if your target audience is into learning more about their JTBDs. Userpilot ’s webinars designed to acquire and engage customers.

User Testing 106

User Testing Analytic Tools Research Software Feedback Software 106

Userpilot

DECEMBER 6, 2022

Marketing Resource Management (MRM) refers to a set of marketing technologies and processes focused on streamlining and centralizing marketing assets, operations, workflows, and information into a single system. As part of your MRM system, a budgeting tool centralizes expense plans and ensures every department and team has enough.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Userpilot

SEPTEMBER 2, 2022

Tools reviewed: Userpilot, UserGuiding , Chameleon , Help Scout, TalentLMS, Skilljar, Docebo, Intellum, and SAP Litmos. We’ll provide a detailed review of some of the top products later. Let the reviews (below) and a demo trial convince you. And to maintain the system. What is customer education? Key features.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

ProductPlan

MAY 22, 2020

” A key insight shared by Melissa Perri, CEO of Produx Labs and author of Escaping the Build Trap during our “Getting Started with Product Ops” webinar series. To learn more about building out a product ops team in your organization, check out our webinars on this topic.

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Data Visualization User Testing Weak Development Team Customer Feedback 128

Usersnap

MARCH 29, 2023

This was one of the issues that Hunter wanted to address while transitioning between systems. Qualitative Feedback It was clear that a systemic change in how this type of communication took place was necessary. Gathering feedback would be crucial for implementation.

Feedback Software 52

Feedback Software Reporting Tools User Testing Customer Feedback 52

eG Innovations

JULY 21, 2022

Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. During the webinar, we showed some data on the endpoint in use.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Technical Review 52

ProductPlan

FEBRUARY 1, 2023

Far more likely is that the product team identified a burning pain point, performed diligent research on the available options, carefully constructed a business case for management, and finally got the green light for a limited trial or a few seats to kick the tires. But those attributes may not be as readily apparent to your coworkers.

Feedback Software 52

Feedback Software Data Visualization Research Software User Friction 52