Lenny Rachitsky

MAY 15, 2025

The “wow product” obsession: Unlike most fintech companies, Revolut obsesses over small UX details that make products lovable—ensuring that the app isn’t just functional but delightful, with special attention to creating emotional connection.

Weak Development Team 78

Weak Development Team Technical Review Software Review Feedback Software 78

UX Planet

MAY 27, 2025

With predictive analytics, an essential tool in UX design in the e-commerce industry , we can see into the future and make informed judgments by using it as a crystal ball of sorts. Anticipating the Next Step: Our UX designers, like fortune tellers, are always looking ahead. Even while we possess the technology, it is not everything.

Data Visualization 100

Data Visualization UX Analytic Tools Customer Experience 100

UX Planet

DECEMBER 6, 2024

Transforming user experience in cars-as-a-service industry through Strategic AI/ML Integrationa UX casestudy. As I delve deeper into understanding the capabilities and limitations of Artificial Intelligence, I see an opportunity for AI/ML to improve an existing flow in the Automotive industry. Image Credit: Karena E.I Image credit: Karena E.I

Customer Experience 98

Customer Experience Data Visualization Research Software Feedback Software 98

The Basics of Product Management

JUNE 22, 2025

AI : Scores ideas based on feasibility, effort, and strategic fit Zeda.io : AI-assisted discovery and prioritization workflows ClickUp AI : Automates backlog grooming and sprint planning Technical Insight: AI models trained on historical delivery data can predict feature success probability , team velocity , and technical debt impact.

Artificial Inteligence 52

Artificial Inteligence Data Visualization User Testing Product Research 52

Userpilot

OCTOBER 20, 2024

If your product falls under these categories, awarding badges may work well for you: Learning management systems: LMS, like Growth Engineering, use badges to reward users for completing courses or training modules. These badges motivate learners to engage with the material and finish their training. Source: Growth Engineering.

Onboarding KPIs 102

Onboarding KPIs Customer Experience User Testing Customer Feedback 102

UX Planet

JUNE 20, 2025

We’re trained to think in systems, to connect dots, and to speak the language of constraints. It didn’t feel the pain of a poor UX — I did. If you can describe the edge case, imagine the user’s moment of friction, or sketch the flow in words, you’re already ahead. This is where the designer’s mind shines. That’s what kept me refining.

ChatGPT 57

ChatGPT Product Research User Testing Customer Experience 57

Userpilot

DECEMBER 31, 2024

In contrast, other similar tools typically focus on one specific area of the digital adoption process, whether its user onboarding, product analytics, or employee training. Where Chameleon falls short Confusing UX: Many users report difficulties configuring Launchers and Surveys. Best Userpilot competitors for product adoption 1.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Planet

JANUARY 18, 2025

For designers, this often means doing everything from UI/UX to marketing graphics, with no focus orcredit. Absence of Benefits or Resources Why its a problem: No benefits could mean out-of-pocket costs for healthcare, training, or essential design toolsexpenses that add upfast.

Reporting Tools 111

Reporting Tools Research Software Data Visualization Systems Review 111

UX Planet

MARCH 15, 2025

Rethinking Pinterests Personalization/UX Strategy [link] In todays digital landscape, personalization isnt just a featureits the foundation of user experience. In this approach, model training happens on users devices, and only aggregated insights are returned to servers. Actual implementation details mayvary.

Product Research 94

Product Research Data Visualization Feedback Software Analytic Tools 94

DevelopmentCorporate

JUNE 2, 2025

In this blog post, well break down each key theme of the report and explore its implications not just in raw numbers, but in terms of strategy, maturity, and the evolving value of UX and product research. Teams are building in-house expertise instead of relying solely on agencies or contractors.

Data Visualization 52

Data Visualization User Testing Research Software Reporting Tools 52

UX Planet

OCTOBER 28, 2024

In such cases, if web developers are trained to use tools like Figma and have a ready-made UI kit, they may be able to prototype and draft solutions faster than waiting for the designer to first grasp the changes and then provide designs. Surprisingly, the first topics to cover are not UI or UX but the fundamentals of graphic design.

Research Software 94

Research Software Analytic Tools Data Visualization Web Development 94

Userpilot

MARCH 18, 2025

Try Userpilot’s Mobile App Engagement Platform for Enhanced UX Get a Demo 14 Day Trial No Credit Card Required Key benefits for product teams Product managers Maintaining feature consistency between web and mobile onboarding experiences can be tough, and any mismatch confuses users. And how they used it to improve CX.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Product Talk

DECEMBER 18, 2024

I then moved into an interaction designer role before there was a UX title. When we try to get healthy, we don’t change all of our eating behavior in one day and run every day and strength train every day. Training and education and books need to be accessible. I started my career as a software engineer.

Product Research 246

Product Research Research Software Analytic Tools Feedback Software 246

UX Planet

APRIL 19, 2025

As designers, we are trained to seek perfection, eliminate errors, and create flawless experiences. Retrieved April 18, 2025, from [link] Generative AI and Its Approach to Design was originally published in UX Planet on Medium, where people are continuing the conversation by highlighting and responding to this story.

Generative AI 95

Generative AI Research Software Data Visualization Analytic Tools 95

Modus Create

MAY 8, 2025

That includes training in cognitive bias, decision-making under uncertainty, and using AI responsibly and effectively. By embedding model performance into the product lifecycle, with telemetry, feedback collection, and continuous training. They collaborate with them, enabling a new level of speed, scale, and responsiveness.

Product Research 40

Product Research Data Visualization Feedback Software Analytic Tools 40

Userpilot

APRIL 16, 2025

It typically includes features like interactive walkthroughs that help UX designers and marketing teams improve customer satisfaction, drive feature adoption, and reduce time spent on routine customer requests. When agents and product managers can quickly navigate the dashboard, they spend less time on training and more time resolving issues.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

AB Tasty

JULY 3, 2025

Follow Marianne Ben Labay Ben Labay is the CEO of Speero , blending academic rigor in statistics with deep expertise in customer experience and UX. In 2014, he founded Product School , now the global leader in Product Management training. Carlos believes experimentation has become more accessible and essential for product managers.

User Testing 59

User Testing Data Visualization Research Software Analytic Tools 59

Centercode

JUNE 24, 2025

Definitive Guide Training & Certification Use Cases Product Launch Testing Continuous User Testing Employee Dogfooding Competitive Testing Quality & Engineering Customer Support Product Managers CX / UX Researchers Beta Program Managers Consultants Comparisons vs. TestFlight vs. Instabug vs.

User Testing 52

User Testing Feedback Software Research Software Reporting Tools 52

Arkenea

APRIL 10, 2025

Slack: Outsourced initial UI/UX design to a Canadian agency, enabling a rapid launch in 2013. Google: Outsourced 1,000 AdWords support jobs in 2011 and partnered with Globant in 2014 for Project Ara development. In 2018, contract workers outnumbered fulltime employees, highlighting Googles reliance on external expertise.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Centercode

JUNE 11, 2025

Definitive Guide Training & Certification Use Cases Product Launch Testing Continuous User Testing Employee Dogfooding Competitive Testing Quality & Engineering Customer Support Product Managers CX / UX Researchers Beta Program Managers Consultants Comparisons vs. TestFlight vs. Instabug vs.

User Testing 52

User Testing Customer Feedback Data Visualization Feedback Software 52

Userpilot

JULY 12, 2025

By tagging pages and tracking feature engagement, Beable grouped users by their JTBD, whether that was self-paced learning for students or training workflows for educators. Using our in-app survey functionality, she created a survey to invite users for an interview.

Analytic Tools 71

Analytic Tools Data Visualization Feedback Software Research Software 71

Userpilot

MAY 30, 2025

WalkMe: Best enterprise product tour platform for employee training across desktop and web. ” #4 Chameleon – Best for building custom and native-feeling product tours on web apps Chameleon is the tool Id recommend if your product team cares deeply about UX and brand consistency. Starts at $279/month for 2,000 tracked users.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JANUARY 19, 2025

Initially, RecruitNow relied heavily on face-to-face training sessions. Learn how RecruitNows customer success team saved 1000+ hours because the training is now intuitive enough for users to finish it in one day! However, as their customer base grew, this approach became unsustainable. You can’t avoid friction entirely.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Centercode

JUNE 27, 2025

Here’s what that looks like: Engineering wants detailed reproduction steps and logs Product wants insight into feature adoption or customer fit Support expects ticket-ready reports Marketing needs glowing testimonials UX is hoping for quotes about usability Leadership wants a confident green light The result? Testers stop contributing.

User Testing 52

User Testing Feedback Software Research Software Reporting Tools 52

UX Planet

JUNE 30, 2025

Only 27% of UK firms have rolled out GenAI training programs so far, indicating that banks recognize a skills gap as they adopt these tools. NatWest’s Cora+ was trained with safeguards (in partnership with IBM) to avoid the pitfalls of open AI models (like inaccurate “hallucinations” or bias), emphasizing trust and reliability in its answers.

Data Visualization 72

Data Visualization Banking Reporting Tools Analytic Tools 72

UX Planet

DECEMBER 6, 2024

Written by Mary Moore, copywriter at Shakuro As a UI/UX designer or a startup founder, youre likely acutely aware of the countless challenges that come with this task. Corporate Training Apps: These are tailored for professional development within organizations. Add small instructional videos, flashcards, mini-training quizzes,etc.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

NOVEMBER 7, 2024

While SmartKarrot’s UI is simple and easy to use, the lack of training content available is something customers still struggle with. Many customers highly review Catalyst’s navigation UX, praising it for being user-friendly and straightforward. Dynamic customer segmentation. Early warning system with alert rules. Custom triggers.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MAY 27, 2025

It helps app owners guide new users, promote feature adoption , and deliver employee training, all within the mobile app experience. They reduce time to value by helping users train on the go (as opposed to visiting a knowledge base for every little confusion). Our platform is optimized for speed and faster UX iterations.

Software Review 76

Software Review Onboarding KPIs Data Visualization Technical Review 76

Reveal

JUNE 24, 2025

However, they operate outside your product and are typically used by trained analysts or IT, not by customers or end users. If your users need training to get value, they’ll opt out. The best self-service BI tools give you control over the UX, not just the data. Best Practices 1.

Embedded Analytics 59

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 59

Userpilot

MARCH 30, 2025

Poor UX: If your app is difficult to navigate or lacks a clear layout, users wont hesitate to abandon it. The UX should feel intuitive and seamlessly guide users through the app. Ensure your mobile app UX is top-notch A seamless, intuitive UX is critical to keeping users happy. Create mobile slideouts with Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

Userpilot

JUNE 5, 2025

Resource center has UX limitations : You can’t enable global search across content modules, only within individual help items. If you’re rolling out onboarding on multiple systems or need to train a new hire on software they use every day, WalkMe is one of the few tools that let you do it.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

UX Planet

JULY 1, 2025

That plays a simple yet powerful role in shaping user experience (UX). Unlike UX design or development, the success of content design can be hard to measure. Without clear, accessible, and relevant content, even the most beautifully designed UX will fall flat. Content design is the backbone of successful UX.

Data Visualization 57

Data Visualization User Testing Research Software Weak Development Team 57

UX Planet

NOVEMBER 18, 2024

Similarly, service designers are trained to navigate through complex systems of an environment/ situation by leveraging their system thinking capabilities. This holistic approach helps service designer in achieving better alignment between business goals and user satisfaction.

Data Visualization 98

Data Visualization Feedback Software Framework Analytic Tools 98

UX Planet

JUNE 13, 2025

As a designer, you can either specialize in a specific area, like design systems or UX research, gradually growing in seniority and eventually becoming a valued expert or consultant. As an art student, you’re not a master of one style, but you’re trained in many, along with the theory behind them. 22–27 (4) Russell L.

User Testing 64

User Testing Data Visualization Customer Experience Research Software 64

Modus Create

DECEMBER 10, 2024

To keep customers at the center of your AI strategy, collaborate with your data and UX teams and evaluate how your customers interact with your products. Still, its important not to jump on the hype train and adopt a new technology just for the sake of it. It can enable next-level advances in productivity and innovation.

Reporting Tools 40

Reporting Tools Research Software Data Visualization Technical Advisors 40

Userpilot

MAY 29, 2025

Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. We covered: What mobile UX design is (and how it differs from desktop UX). Actionable mobile UX best practices to give your app a competitive edge. What is mobile UX design? Why is mobile UX design important?

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Research Software 87

UX Planet

JUNE 23, 2025

How to become a UX Designer in a world where everything changes so fast? Ocean’s Eleven (2001) The UX profession looks glamorous from the outside: you’re the creator of products used by millions of people worldwide, creative processes, beautiful prototypes, the latest MacBook Pro, and a modern office. And young designers are misled.

Research Software 77

Research Software UX Customer Experience Weak Development Team 77