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When You Should Not Listen to Your Customers

The Product Coalition

Berlyne As product managers, we have all enthusiastically dived into customer feedback, hoping to find insights that will take our product game to the next level. Yet, time and time again, we hit a wall. It fails to deliver valuable insights, game-changing ideas, or even just a decent overview of what users need.

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Intercom’s Sanj Bhayro on creating the right foundation to help businesses scale

Intercom, Inc.

Those line charts showing fast-rising user acquisition or explosive ARR have been synonymous with the industry over the past decade. By the time he left to join Google Cloud as EMEA VP of Operations and Customer Growth, Salesforce had around 17 billion dollars in revenue and almost 50,000 employees.

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Product Failure is An Opportunity

The Product Coalition

Pivoting done well means the team doesn’t lose direction and can build on the insights for new product development. A product or feature might have been successful at the time of release, but technical capabilities improve and user expectations evolve. “Fail faster” is something nobody really wants.

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The PM’s Guide To Getting Stuff Done: Tackle Your To-Do List in 3 Easy Steps

UserVoice

What it is: Asana is a versatile task management solution that allows you to manage both personal and team projects. What it does well: With a slogan like “Teamwork without email,” Asana is just that, a good collaboration tool for your team that is intended to reduce the number of back and forth emails about what needs to be done and when.

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How Great Product Companies are Transforming their Analytics Stack

Amplitude

The world of product development is changing rapidly. Those that survive now move faster than ever before, leveraging trends in product development like agile, devops, microservices, continuous integration and autonomous testing to go from quarterly release trains to multiple releases per day. But today, online is the product.

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Why we need Product Management, with Rich Mironov

BrainMates

In March 2018, Rich Mironov visited Australia and presented to the Product Talks Sydney Meetup Group on building and scaling Product teams. Why do we need a Product Management team? My recent experience is more with startups, and I tend toward enterprise rather than consumer. ” [There are] a lot of fist fights about segments.

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Looking for a Product Job? Here’s How to Assess a Company’s Continuous Discovery Habits

Product Talk

He began his career as a freelancer and tech entrepreneur, so this will be his first full-time official position as a product manager in a company that is not his. He’s exploring new products to unleash creative performance and thriving teams through the evolving future of work and web3. Andrew Skotzko, Product Director.