Indicative

FEBRUARY 25, 2020

So, we rely on software, spreadsheets, and statistical packages to make our best judgment calls. In this article, you’ll learn about a new genre of customer analytics capabilities that speak the language of people, rather than systems. SQL is the basis for many modern BI systems — including Looker and Tableau.

Analytic Tools 94

Analytic Tools Data Visualization Reporting Tools Feedback Software 94

Revulytics

JANUARY 30, 2018

The Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. Platform Support and Easy Integration You Need.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Research Software 59

Intercom, Inc.

JULY 11, 2019

Move away from this concept and toward the idea of a flywheel instead: feeding energy back into the system instead of success rates diminishing over time. We coined the term way back in 2006 when we founded the company, and a lot of our story, historically speaking, has been around marketing. Speak the customer’s language.

Customer Experience 188

Customer Experience User Testing Customer Feedback Feedback Software 188

Johanna Rothman

APRIL 4, 2022

Technology gets old. Here's a story about how technology changes one day at a time and everything is okay—until it's not. In 2006 or 2007, a little too late, I moved to WordPress. ” I had to hire someone to move my Blogger blog and HTML site from old technology to new technology. Why “too late?”

Feedback Software 59

Feedback Software Technical Review Blog Technology 59

Userpilot

MAY 25, 2021

81% of businesses use video as a marketing tool. And why is the subject of microvideos an important one for SaaS businesses? Best tools for making microvideos. SaaS businesses are increasingly using microvideos inside their knowledge base, to explain UI elements in-app, or to build brand awareness. Conclusion.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Lenny Rachitsky

MARCH 3, 2024

Boz joined Facebook in 2006 as their approximately 10th engineer, and in his 18-year tenure he built the original News Feed, Messenger, and Groups, as well as many early anti-abuse and infrastructure systems. At various times he has been the engineering director overseeing Events, Places, Photos, Videos, Timeline, Privacy, and more.

CTO 104

CTO User Testing Analytic Tools Research Software 104

Mixpanel

SEPTEMBER 11, 2019

In 2006, Facebook rolled out its News Feed feature–and boy, did people hate it. Has there been positive or negative user feedback for your product? Let’s say that you want to launch a new product feature, but early user feedback suggests that it makes the product difficult to navigate. Achieving a local maximum.

Data Visualization 95

Data Visualization User Testing Product Research Analytic Tools 95

UX Planet

JANUARY 16, 2024

Lack of research skills: Conducting effective research requires specific skills and tools. Online surveys, social media polls, and free or low-cost research tools can provide valuable insights. Also, two heads are better than one: your colleagues and external partners can provide valuable feedback. It’s a worthwhile investment.

Branding 98

Branding User Testing Product Research Data Visualization 98

Mind the Product

MAY 16, 2018

In 2006, Alan Mulally took over as president and CEO of a struggling Ford Motor Company. Identify Your Blind Spots Through Continual Feedback. One of the best ways to beat your blind spots is to ask for honest feedback. I’m going to go on about feedback again, but encourage you to think of it with a slightly different model.

Weak Development Team 120

Weak Development Team Automotive Data Visualization Feedback Software 120

The Product Coalition

FEBRUARY 22, 2021

software is eating the world?—?, Example : The Secret Tesla Motors Master Plan (just between you and me) from August 2nd, 2006.) Loving the solution : This is a variation of the ‘we know what to build’ syndrome. The solution to this product discovery anti-pattern is simple: Fall in love with the problem, not your solution.

Product Research 106

Product Research User Testing Customer Experience Reporting Tools 106

The Product Coalition

MAY 21, 2020

In a nutshell, product design encompasses the process of creating a product, from understanding the problem to creating a solution. Now, we can use it to describe both hardware and software design. Whoever created your favorite video streaming app? Accessible: Around 19% of Americans use accessibility tools to surf the web.

User Testing 86

User Testing Research Software Data Visualization Feedback Software 86

Product Talk

FEBRUARY 8, 2017

Instead, product teams are experimenting their way to viable solutions. We are putting our customers first, taking the time to discover unmet needs, and developing solutions that address those needs. Putting Discovery Practices Into Context: The Opportunity Solution Tree [21:32]. OKRs and Design Sprints [12:12]. Windows ME.

Product Research 100

Product Research Research Software User Testing Reporting Tools 100

UX Planet

FEBRUARY 26, 2024

Conducting an audit of a web app or a mobile app ( generally an heuristic analysis ) B. Following a prompt that requires producing a certain type of deliverables/artifacts generally related to the design or redesign of a web app or a mobile app. A total of 9 threads were selected for analysis.

User Testing 98

User Testing Research Software Data Visualization Feedback Software 98

The Product Coalition

NOVEMBER 7, 2019

Agile Movers & Shakers: Viktor Cessan’s Questionnaire Please describe what you do in 280 characters : “I coach organizations and teams from a system, agile, and product perspective.” I had no prior knowledge of agile back then (in 2006). So to me, the work I’m doing is larger than software development.

Agile 60

Agile Research Software Feedback Software Systems Review 60

Sachin Rekhi

JULY 29, 2015

Over the last month I've spent time optimizing the financial services, apps, and tools that I use on a regular basis. I started using ING Direct for my checking and savings account back in 2006. Capital One 360 was one of the first mobile apps to offer check deposits and continued to have one of the highest check deposit limits.

Reporting Tools 68

Reporting Tools Data Visualization Research Software Feedback Software 68

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. It’s an extremely powerful tool to understand your audience better, make data-based design decisions, and invest in the right solutions. Our team has everything you need to boost your business and have a truly unique platform.

User Testing 52

User Testing Research Software Product Research UX 52

DISQO

SEPTEMBER 24, 2019

Richard MacManus is a writer and consultant working at the intersection of technology and the cultural industries. Previously, he founded ReadWriteWeb in 2003 and built it into one of the world’s most influential technology news sites. In May 2019, he launched a new email newsletter: Cybercultural.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Technology 40

DISQO

SEPTEMBER 24, 2019

Richard MacManus is a writer and consultant working at the intersection of technology and the cultural industries. Previously, he founded ReadWriteWeb in 2003 and built it into one of the world’s most influential technology news sites. In May 2019, he launched a new email newsletter: Cybercultural.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Technology 40

Mixpanel

SEPTEMBER 11, 2019

In 2006, Facebook rolled out its News Feed feature–and boy, did people hate it. Has there been positive or negative user feedback for your product? Let’s say that you want to launch a new product feature, but early user feedback suggests that it makes the product difficult to navigate. Achieving a local maximum.

Data Visualization 40

Data Visualization User Testing Product Research Analytic Tools 40

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? It’s a nearly impossible task, but Shishir Mehrotra and his team at Coda have set out reimagine documents, spreadsheets, and apps in a way that undoes 40 years of blind fealty to Microsoft Office and its predecessors.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

The Product Coalition

NOVEMBER 10, 2024

In 2006, Henry Ford’s great-grandson said that the attribution to Ford was accurate. Understanding Even when you’re listening closely to customers, they’ll often speak in terms of solutions. Whether it’s a faster feature, a new tool, or an improved interface, customers will usually share what they think the answer is.

User Testing 104

User Testing Customer Feedback Research Software Feedback Software 104

Gainsight

OCTOBER 22, 2020

Hubspot is a growth platform that enables your business teams and organizations, or Hubs, to work collectively. From Marketing to Sales to Services, and even a CRM, the platform connects companies with tools they need to scale effectively. Instead, he got a job as a marketer at a small sort of family-owned software company.

Feedback Software 52

Feedback Software CTO User Testing Customer Feedback 52

Business of Software Conference

MARCH 24, 2021

Jason Fried is co-founder of Basecamp, a private company based in Chicago that builds the best web tools possible with the least number of features necessary. We’re best known for our product Basecamp which is a project management and collaboration tool We just launched a new thing called Hey recently which is a brand new email service.

Feedback Software 40

Feedback Software Research Software Product Research User Testing 40

Business of Software Conference

MARCH 30, 2021

You’ve ran BoS for over a decade, and this is Business of Software’s 100th podcast episode. So just in case there’s anyone out there who doesn’t know who you are, and what, what you do, do you want to give us a bit of backstory about you and the Business of Software? Kirk Baillie. Mark Littlewood.

Weak Development Team 52

Weak Development Team Feedback Software Events Customer Experience 52

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Sachin Rekhi

JUNE 25, 2017

Below is a collection of my favorite vision statements from a variety of successful technology companies over the years. The final but most important dimension of product management is execution. Relentless execution ultimately determines whether you'll make your vision a reality.

Product Research 168

Product Research User Testing Product Management Product Manager 168

UX Planet

FEBRUARY 26, 2024

In reality, none of the reasons that promote this practice have any scientific basis, in the sense that no one has ever bothered to conduct a study to determine whether speculative work is a valid system for evaluating a candidate. It’s a familiar practice, something they themselves might have gone through when they were job candidates.

Research Software 98

Research Software Feedback Software User Testing Data Visualization 98