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Benn Stancil, founder of Mode, on how data science can help us make better decisions

Intercom, Inc.

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. The fact of the matter is that data science, as a field, is still relatively new. Any insight from data analysis will only ever be as good as the data itself.

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Why Accessibility Matters in a Post-Pandemic, Majority-Digital World?

The Product Coalition

A practical look at how and why software designers can ensure digital services can be used by everyone. Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom.

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How To Build an Instagram-like App in Five Steps

The Product Coalition

The main thing is to implement unique features in your software product. Instagram’s key features Instagram began in 2010 as a photo-sharing platform. As the project developed, new features made the software a unique and almost universal solution for individuals and businesses. Why develop an Instagram-like app? 24% of the 4.18

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Top 9 Digital Design Agencies in 2023

UX Studio: Product Management

The expertise of our team lies in creating visually stunning website design and digital products. With over a decade of experience and a diverse team of over 120 individuals from across the globe, they’re united by a shared passion for bold ideas, creative craftsmanship, and efficient service.

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2021 in conversation: Learnings from the podcast

Intercom, Inc.

More than integrations and features and quarterly reports, back in August, Intercom turned 10. With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Amanda Renteria , CEO for Code for America.

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Ask this CES Survey to Customers, and Help Make Your SaaS Product Amazing

Usersnap

Customers want good products and services, of course, but do you know what else they want? We express CES as a number, and a higher number, you guessed it, indicates better customer service. He says, “Welcome to a new era of marketing and service in which your brand is defined by those who experience it.”.

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HubSpot’s Michael Redbord on staying in touch with your customers as you scale

Intercom, Inc.

As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users. Kaitlin: You’re the General Manager HubSpot’s Service Hub.