The Product Coalition

FEBRUARY 22, 2021

Scrum’s Achilles Heel: Product Discovery In the attempt to fill Scrum’s product discovery void, product delivery organizations regularly turn to other agile frameworks like lean UX, jobs-to-be-done, lean startup, design thinking, design sprint?—?just just to name a few. you name it. Read More : (1) Daniel Pink: Drive. (2)

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

Intercom, Inc.

AUGUST 26, 2021

Join us as we recall the initial aha moment, the early startup missteps, and the major milestones that have marked our first 10 years. But in 2011, Intercom was only a small group of friends, Eoghan McCabe, Ciaran Lee, David Barrett, and Des Traynor. “I just remember the intensity of actually trying to deliver a startup.

Feedback Software 223

Feedback Software Analytic Tools Customer Communications Data Visualization 223

The Product Coalition

JUNE 9, 2020

I first heard of Elium , formerly known as Knowledge Plaza, in 2011. I was attending a very small startup event where Gregory Culpin presented the company and its market vision. We managed to officially launch the new version of the app, now under the name Elium, and we raise a 4m€ Series A. What I Learned From 3.5

Research Software 79

Research Software Startups Product Research Customer Experience 79

Intercom, Inc.

JULY 25, 2018

Four of us signed the incorporation documents for Intercom Inc, in August 2011. Fun fact: do you know what one of the majors causes of startup failure is? Rare is the startup advice that survives first contact with reality. Startups do to the relationship between the founders what a dog does to a sock.” – Paul Graham.

Onboarding KPIs 152

Onboarding KPIs User Testing Startups Vision 152

Intercom, Inc.

FEBRUARY 4, 2021

But his current venture is more personal to him, and is he says born out of a motivation to create something that would make a positive impact on the world, rather than just make money. And we sold that to Rupert Murdoch in 2011 for about 80 million bucks. Setting up new companies is, I guess, it’s not a problem for us. .”

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

ProductPlan

SEPTEMBER 8, 2021

How did this upstart go from a novel e-commerce bookseller to a household name and abroad? The name comes from the idea that no team should be so big that two pizzas couldn’t feed everyone. Amazon’s Product Strategy: A Customer-Centric Company Built on Day 1 Startup Culture. Like all great products, it starts with one person.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Balsamiq

APRIL 23, 2018

Aligning the product with actual user needs, responding to their requirements, ensuring high usability, and simply making the entire experience positive is paramount to building a long-term user-business relationship. It was 2011 when I started using Balsamiq. One of Alina's web app projects. Why and how do you use Balsamiq?

User Testing 73

User Testing UX Data Visualization Research Software 73

Balsamiq

APRIL 23, 2018

Aligning the product with actual user needs, responding to their requirements, ensuring high usability, and simply making the entire experience positive is paramount to building a long-term user-business relationship. It was 2011 when I started using Balsamiq. One of Alina's web app projects. Why and how do you use Balsamiq?

User Testing 40

User Testing UX Data Visualization Research Software 40

svpg

SEPTEMBER 30, 2016

So when Microsoft released the most "full-featured word processor ever for the Mac" that crawled on their Macs -- we're talking literally two minutes to startup-- the community immediately started posting in newsgroups that Microsoft was actually trying to "kill the Mac.". The title is not important; the work they do is.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

UX Studio: Product Management

FEBRUARY 26, 2019

This puts me in a position to tell endless stories of the heroic work top UX agencies do day after day to fight for a better digital world. A San Diego-based UX design agency, Telepathy originally started as a web design firm in 2011 and later became a UX agency. I have spent more than 15 years with UX design agencies. Ideo website.

UX 80

UX Data Visualization Research Software Analytic Tools 80

Business of Software Conference

MARCH 30, 2021

And there were lots of conferences for startups and lots of conferences for people that were raising funds and IPO going and all sorts of crazy old things. which was way back in 2011, I think and we were running a conference in Boston. So he kind of looked around and said, Well, I don’t really know what to do here. Kirk Baillie.

Feedback Software 52

Feedback Software Weak Development Team Events Customer Experience 52

Intercom, Inc.

MARCH 29, 2022

And I’d like to talk you through some of the trends we’ve observed since 2011 and some of the beliefs that underpin what we build in Intercom. Loyalty comes from a strong relationship, which itself comes from repeated positive experiences. So we created in-context messaging as a way to do just that”. into B2B software.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118