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Three million downloads and counting: Inside Intercom reaches a podcasting milestone

Intercom, Inc.

Liam Geraghty: From the very start, Intercom’s mission has always been to make internet business personal, so it’s not surprising that we’ve been podcasting for a long time; since 2012, in fact. Our goal, like any product and engineering team, is to ship great software that customers love, value use, etc.

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28 ways to grow supply in a marketplace — by Lenny Rachitsky, ex-Airbnb

Andrew Chen

As the number of homes on Airbnb scaled from around 100,000 in 2012 to over 6 million today, I led teams tackling everything from supply growth, to guest booking conversion, to marketplace quality. What’s your differentiator, and how will you maintain it? Often not possible due to the business model. in our case with reviews.

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Top 9 Digital Design Agencies in 2023

UX Studio: Product Management

These leave an exceptional first impression and differentiate our clients from competitors. The digital design company has collaborated with tech startups, software development companies, and various businesses and brands to bring ideas to life. Client reviews can offer insights into their reputation.

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28 ways to grow supply in a marketplace — by Lenny Rachitsky, ex-Airbnb

Andrew Chen

As the number of homes on Airbnb scaled from around 100,000 in 2012 to over 6 million today, I led teams tackling everything from supply growth, to guest booking conversion, to marketplace quality. What’s your differentiator, and how will you maintain it? Often not possible due to the business model. in our case with reviews.

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Why Most Companies Fail At Moving Up or Down Market

Brian Balfour

As a result they've differentiated their product on the things that enterprise customers care about: customization, security, and scale (that's their Market Product Fit). As a result they've differentiated their product on “All In One” since thats what mid-market customers care about. Marketo Their market is the enterprise.

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Reflecting on the Intercom journey – Karen Peacock and Des Traynor in conversation

Intercom, Inc.

I had wanted to be in tech because I’d done a bunch of coding undergrad and engineering undergrad, and as tech started to take off in the mid to late nineties, I knew that I wanted to be in the Bay Area, in Silicon Valley. We were working together as consultants, where we basically designed and built software for other people.

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The Podcast Ecosystem in 2019 – a16z’s 68 page analysis (Guest essay by Li Jin)

Andrew Chen

After this analysis, I’m looking for really differentiated verticals of audio. In the years following the release of Apple’s podcast app in 2012, smartphones pulled ahead of computers for podcast consumption and have grown to become the dominant way that consumers listen to podcasts. but may not directly sound like podcasting.