Mind the Product

MAY 25, 2018

Initially JustGiving supported only registered charities on its website, but the founders’ vision was to support all good causes. In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes.

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User Testing Weak Development Team Onboarding KPIs Customer Experience 111

Good Product Manager

DECEMBER 4, 2016

On December 4, 2006, I published my first post on this blog , where I wrote, “If you want to be a good product manager, share your knowledge. I’ve heard from people who’ve realized they wanted to go into product management in part by reading this blog. Ten Year Anniversary! Nearly 850,000 sessions.

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Product Management Product Manager Agile Management 60

Good Product Manager

DECEMBER 4, 2016

On December 4, 2006, I published my first post on this blog , where I wrote, “If you want to be a good product manager, share your knowledge. I’ve heard from people who’ve realized they wanted to go into product management in part by reading this blog. Ten Year Anniversary! Nearly 850,000 sessions.

Product Management 60

Product Management Product Manager Agile Management 60

People-First Product Leadership

OCTOBER 1, 2023

My career coach, Sabrina Braham, shared an article with me titled “ Majority Of Americans Would Rather Fire their Boss Than Get A Raise ” It’s from 2012, so I did what anyone would do, I asked ChatGPT if there were more recent figures. You can coach a person to be a better product manager.

Leadership 52

Leadership Data Visualization Technical Review ChatGPT 52

Mind the Product

JUNE 22, 2018

This project took the Kenyan market by storm when it launched in November 2012, with 100,000 new accounts signed up on the first day of operation. Following the success of M-Pesa he oversaw the launch of M-Shwari, a loans and savings bank account linked to the M-Pesa system which can also be accessed with a mobile phone.

Data Visualization 90

Data Visualization Banking Weak Development Team Customer Experience 90

The Product Coalition

OCTOBER 20, 2020

determining what kind of product manager you are, what kind you want to be and creating a development plan based on it. A few months ago, I introduced a concept I have developed called the PM, or Product, Quadrants. This post is about just that?—?determining I’ll use myself as an example.

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Weak Development Team Development Product Research Technical Review 99

People-First Product Leadership

JUNE 25, 2023

Grit, as defined in Angela Duckworth’s Grit, the Power of Passion and Perseverance , is “perseverance and passion for long-term goals” In product management, we are constantly navigating ambiguity and exploring unknown territory. Instead you can unpack the questions together (as a product team).

Customer Experience 52

Customer Experience Books Definition Feedback Software 52

PMLesson's Ace the PM Interview

DECEMBER 4, 2021

Some of the most common are: Blockchain Developer Cybersecurity Analysts Financial Analysts Machine Learning, Artificial Intelligence, and Deep Learning Scientists Product Manager Quantitative Analysts & Data Scientist Risk & Compliance Managers In many ways, these two companies are very similar.

Reporting Tools 52

Reporting Tools Software Engineering Feedback Software Engineering 52

The Product Coalition

SEPTEMBER 2, 2019

It was launched in 2011 and went broke in 2013 because people didn’t buy the product. And Google Wave is a universal communication platform that appeared in 2010 and was closed in 2012, as nobody could understand what it was or how to use it. It’s obvious that these tools were developed with little or no customer participation.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

The Product Coalition

MAY 21, 2020

In our mission to make you the best possible Product Manager, we’re taking you through some of the most fundamental, but often most misunderstood and overlooked aspects of the product world. Today’s topic; What Is Product Design? Because let’s face it, Apple product design is good product design!

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User Testing Research Software Data Visualization Feedback Software 78

Mind the Product

OCTOBER 1, 2019

I see a lot of tension when I meet people who see themselves as product managers but their company requires them to be a project manager. If you’re delivering projects, you need a project manager and a project plan. Sadly, it’s often the product manager who inadvertently gets stuck with this role.

Roadmap 99

Roadmap Product Research Technical Review Software Review 99

Gainsight

JANUARY 18, 2021

Lee has been with Rapid7 for seven years, beginning as their Vice President of Product, back in June of 2012. As we discovered, there is no one path for a Chief Innovation or Product Officer. No matter where he went, Lee could not get away from his desire to be in Product. “I No One Path to Success.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Customer Experience 52

UX Studio: Product Management

OCTOBER 2, 2023

When working with clients, they follow a tried-and-true method, combining UX and web design expertise with innovative product strategy. This focuses on collaboration, shared vision, empowering product leaders, and continuous optimization, ensuring project success at every stage of the product lifecycle.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Gainsight

AUGUST 31, 2020

None of her employment at that time was about product management. In a recent webinar with Denise Stokowski, Group VP of Platform Products at Gainsight , Amy shared that she identified that she wanted to be more involved with people. At Autodesk, she began as an individual contributor, product manager.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

ProductBoard

DECEMBER 4, 2017

How product management has fallen behind in the new era of product excellence In 1878, the world was introduced to something that would forever change how people would communicate. That product was the telephone. But product managers? Despite all its promise, reaching the masses took a lot of time.

Feedback Software 45

Feedback Software Research Software Reporting Tools User Testing 45

UX Studio: Product Management

JULY 9, 2021

The team consists of experts in product management, strategic thinking, and agile transformation. The packages include short one-week sprints for defining visions and validating them with quick prototyping and longer packages for research services, branding, or design maturity audits.

Research Software 52

Research Software UX User Testing Product Research 52

Intercom, Inc.

AUGUST 25, 2021

Nothing captures the early ambition and vision of the co-founders as succinctly as their first pitch deck from late 2011, a snappy eight slides that outlined the scale of the opportunity to forge new ways of connecting with customers. Eoghan describes the original vision behind Intercom. We will build it together.”. The decade ahead.

Data Visualization 220

Data Visualization Customer Experience Onboarding KPIs User Friction 220

Tyner Blain

JANUARY 8, 2017

We were working to develop what Harry Max calls the theory of our product. Basically, we were working to develop the vision, the value propositions (for a two-sided market problem), the business model that would enable a credible market entry strategy given the company’s current situation, and a viable solution approach.

User Testing 40

User Testing Weak Development Team Product Research Workshop 40

Business of Software Conference

JUNE 20, 2019

So let me remind you a little bit of this slide from 2012 which never really took off but I still I’m trying to push it some more. But if I’m the only manager, who’s flying the plane? Oh yeah I guess there is such a thing as product manager and I guess I was doing it without knowing. Yeah right.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Amplitude

SEPTEMBER 19, 2019

Designing a beautiful product is only one part of the puzzle. You also need To improve conversion and retention, product managers should work closely with growth experts. To improve conversion and retention , product managers should work closely with growth experts. Justin Bauer, VP of Product at Amplitude.

Feedback Software 8

Feedback Software Fractional VPE User Testing Data Visualization 8

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. The vision? Back then, our very first episode was hosted by Intercom co-founder Des Traynor.

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Download Feedback Software Data Visualization Customer Experience 215

Intercom, Inc.

OCTOBER 29, 2020

I never had any plans to be at one company for that long, but I just kept doing new and different things there – I started in product management and then did a combination of product management and marketing and design. A marketer could set it up, a product manager could set it up, anyone could set it up.

Feedback Software 209

Feedback Software Research Software Reporting Tools User Testing 209