Mind the Product

MAY 25, 2018

JustGiving’s goal is to grow the world of giving, enabling more money to be raised for good causes through the use of technology. 2013 – Launch as Yimby. The Yimby homepage, 2013. We were communicating a message about community empowerment and location-based funding, but our users just wanted to raise money for a friend.

User Testing 116

User Testing Weak Development Team Onboarding KPIs Customer Experience 116

UX Studio: Product Management

SEPTEMBER 16, 2021

We have reviewed Berlin design studios’ competency, portfolios, and experience to define the best web design Berlin companies to work with. . UX studio was founded by a UX design ambassador and TEDx speaker, David Pasztor, in 2013. Message us through our contact form to book a free consultation with our experts.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

The Product Coalition

SEPTEMBER 2, 2019

It was launched in 2011 and went broke in 2013 because people didn’t buy the product. Blank defines customer development as a process of obtaining customer insights that can be used to create, review and optimize the ideas in product development. And here, the 9-block strategy will come in handy once again.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

Userpilot

MARCH 22, 2021

TL; DR. Product marketing is different compared to general marketing in that product marketing teams know all the technical details of your SaaS product and communicates it through launch, feature announcements, white papers, and other mediums. Using videos and microvideos is an increasingly important part of the SaaS onboarding strategy.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Research Software 98

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Alchemer Mobile

APRIL 28, 2020

The messages have started blurring together. . USAA put their members first by returning a large portion of insurance premiums to members due to reduced mileage. Their data revealed members driving less due to stay home orders, so they’re offering a 20 percent credit on two months of premiums to everyone. ” Burger King.

Customer Communications 147

Customer Communications User Testing Customer Feedback Customer Experience 147

Intercom, Inc.

JUNE 19, 2019

When it comes to platform strategy, Ceci’s experience is unparalleled, having worked at Box as part of their founding platform team before later joining Slack in 2015 to found the platform marketing team there. It’s technical, and I wasn’t technical. Twilio, I need it for text messages. Are they platforms?

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

Business of Software Conference

MAY 21, 2020

We’re really excited to be here today to share with you how we find and nurture tech talent as Simprints. On the one hand you have the tech giants like Google and Facebook. On the other hand, you have the tech unicorns with billion dollar valuations; like Uber, Stripe, and Dark Trace.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. Trying to teach a kinesthetic or auditory learner through written documentation is inefficient at best, thus opening the door for technology to enhance your product documentation.

Education 52

Education User Testing Customer Experience Research Software 52

Brian Balfour

JUNE 20, 2017

If you want to learn more about onboarding strategies and frameworks, consider applying for the next Reforge program here. Since it was founded in 2013, the company has reached 1 million monthly active Patrons, paying an average of $12 a month , and 50,000 active creators. We forgot that!

Research Software 84

Research Software Onboarding KPIs User Testing Customer Experience 84

The Review by First Round

MARCH 31, 2022

In 2013, she became Uber’s first communications person and spent the next 3 years building out the function. Before getting into tech, Nairi came from the world of politics. Our conversation focuses on what a great communications strategy looks like at early-stage startups. You can follow Nairi on Twitter at @NairiHourdaj.

Technical Review 52

Technical Review Startups Consulting Messaging 52

Userpilot

NOVEMBER 23, 2023

Training your own model requires access to data and technical resources but could be a true differentiator in the market. Automation frees up PMs’ time so that they can focus on activities that make the biggest difference, like product strategy development. That’s where Airfocus has integrated AI technology.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Andrew Chen

MAY 28, 2019

You can follow and message Li on Twitter if you have thoughts about the piece. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. Americans listening weekly to podcasts grew from 7% in 2013 to 22% in 2019. Thanks, Andrew.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93