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The Evolution of WhatsApp

The Product Coalition

Transforming communication with instant messaging. Its journey from a modest messaging app to a global giant in instant messaging has been nothing short of remarkable. They wanted to create an app that would allow users to send text messages, images, videos, and other media, without the need for expensive SMS plans.

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What Is A SaaS Product Growth Strategy? [Examples Included]

Userpilot

Is a SaaS product growth strategy essential to a modern business’s survival? What SaaS product growth strategies can you implement to get there? That's exactly what we'll cover in this article: what is a SaaS product growth strategy and what are the main growth strategy types. Table of Contents. Conclusion.

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How to Leverage AI in SaaS? (+Best Tools)

Userpilot

companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. This enables SaaS teams to adjust strategies promptly for optimal performance. This facilitates quicker and better-informed decision-making and allows teams to adapt strategies on the fly. About 73% of U.S.

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The JTBD Conf

Business of Software Conference

Bob Moesta and Chris Spiek gave a live demo of the theory in 2013 Watch. Claire Suellentrop showed us how to perfect messaging with JTBD in 2018 Watch. Bob Moesta and April Dunford discussed JTBD from a strategy POV online in 2021 Watch. Clayton Christensen discussed it in 2011 Watch.

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Reading list: Thinking about design

Intercom, Inc.

This hugely influential 2013 post by SVP of Product Paul Adams articulated a lot of the core design thinking at Intercom – from the importance of clear company mission and vision to the four layers of product design, and much else besides. The Dribbblisation of design. Intercom on Product: The dawn of a new decade.

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How Have Companies Thrived During The Economic Downturns?

The Product Cafe

Marty Cagan in the 2008 SVGP blog said - ‘during the major economic downturn in the late 1990s, various tech companies were impacted, some shut shop whereas some developed their product strategy to take advantage of the eventual recovery.’ ’ Let’s see what these products did, and seek some inspiration as we say.🫡

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The Evolution of Customer Success

Gainsight

And how has customer success evolved since its introduction in 2013? Before 2013, tech companies approached customer relationships in much the same way. As a result, customer success strategies became essential to any business model looking to thrive in a market that constantly expects more. But it didn’t happen overnight.