Mind the Product

MAY 25, 2018

Initially JustGiving supported only registered charities on its website, but the founders’ vision was to support all good causes. The initial vision was to. This vision gave us something to aim for. JustGiving was a well-known brand, but firmly associated with registered charities. Build a community.

User Testing 116

User Testing Weak Development Team Onboarding KPIs Customer Experience 116

Modus Create

JUNE 23, 2021

Transformational leadership is a leadership theory where a leader uses a vision or a goal to energize, inspire, and develop their team. Such leaders don’t treat vision as a tool to pacify stakeholders but as an essential value to power their routine. . You don’t message people at work. Slack’s Redefinition of Collaboration.

Leadership 95

Leadership Technical Review Data Visualization Vision 95

Gainsight

JULY 7, 2021

Meanwhile, Pulse the conference graduated from a ballroom in 2013 to a full takeover of the Intercontinental Hotel in 2014 , San Francisco’s Pier 48 in 2015 , the Oakland Convention Center in 2016 and 2017 , the San Mateo County Events Center in 2018 , and finally to the venue it was truly meant to call home, San Francisco’s Moscone Center, in 2019.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Intercom, Inc.

APRIL 22, 2019

If you go back to 2014, when we were building that part of our product, it was kind of the Wild West back then as far as browser extensions go. Our product vision is, “The knowledge you need to do your job should find you when you need it.” I think that’s a great way of articulating it. Rick : Yes, absolutely.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

Userpilot

SEPTEMBER 15, 2023

In this article, we’ll go over some concept testing examples from some of the best B2B and B2C brands to help you get started with your strategy. Get feedback on different messaging and ads to find which resonates. How brands use concept testing: Todoist conducted 30-minute interviews with users to validate a new feature.

User Testing 105

User Testing Feedback Software Product Research Analytic Tools 105

Intercom, Inc.

JULY 4, 2018

One of the lures when I joined Intercom in 2014 was that it sold itself as a product-first company. Big clients end up dictating the roadmap, there’s no product vision, and your product quickly turns into incoherent bloatware. The live chat model is dead, the messaging model is the future. We thump our chests when we say that.

Marketing 191

Marketing User Testing Customer Experience Messaging 191

Intercom, Inc.

JULY 4, 2018

One of the lures when I joined Intercom in 2014 was that it sold itself as a product-first company. Big clients end up dictating the roadmap, there’s no product vision, and your product quickly turns into incoherent bloatware. The live chat model is dead, the messaging model is the future. We thump our chests when we say that.

Marketing 165

Marketing User Testing Customer Experience Messaging 165

svpg

SEPTEMBER 30, 2016

Hate mail started streaming in from everywhere - including emails directly to Bill Gates who would forward them on to the team with messages like "this is depressing MSFT's stock price. This contributed to what was in 2014, before the move to streaming, a roughly $20 billion business.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Business of Software Conference

JULY 20, 2020

Dubin the founder in the face of the company has this vision. I can use you know flexible temporary resources, but more importantly I can use YouTube, and Facebook, to get my message out to millions of people. This message will self-destruct after you’ve done what you need to do with it. He says wait a minute.

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75

Roadmunk

DECEMBER 21, 2017

Marc: I’m one of the founders of Hotjar, and we started back in 2014. It started as a bold vision to change the way the web is built by democratizing user data and feedback. This early-access list launched in July of 2014 and by August we already had close to 20,000 emails. That was proving to be extremely powerful.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Intercom, Inc.

JANUARY 10, 2019

I’m joined once again by Paul Adams (VP of Product) and Emmet Connolly (Director of Product Design) for a conversation that covers everything from bots and automation to the state of messaging. I remember when I wrote that blog post in 2014, Google Now had just been announced. Google Now looks a lot like it did in 2014.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Intercom, Inc.

JANUARY 28, 2021

She ran for the United States House of Representatives from California’s 21st congressional district in 2014 and for Governor of California in 2018. And then the third thing, I would say, is coming together on a real future vision of what government should be. ” And that’s the part that hinders innovation.”.

Customer Experience 249

Customer Experience Feedback Software Research Software Government 249