Intercom, Inc.

JULY 16, 2020

As tech continues its path toward democratization, with better offerings available to more people, an odd contradiction has revealed itself: on the enterprise side of things, most software simply isn’t very good. In 2014, the company smashed expectations, earning $105 million in revenue – double what they had taken in the year before.

Reporting Tools 226

Reporting Tools User Testing Customer Experience Artificial Inteligence 226

Userpilot

JANUARY 12, 2024

Graphs and charts are a great way to display statistics and visualize data points. As we move deeper into the era of data, data visualization is even more important. It helps product managers motivate teams to action, impress stakeholders, and quickly derive actionable insights. A horizontal funnel chart.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Research Software 105

Product Talk

AUGUST 12, 2020

It’s a monthly subscription service, and our blend will change over time as the dog ages, responding to their specific needs. We launched in the UK in 2014 and we’re now in nine different countries across Europe. Tell us about yourself and your role. How would you describe your team’s overall purpose and goals?

Product Research 296

Product Research Onboarding KPIs User Testing Customer Experience 296

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. China is the only region where data analytics is not on this list.

Data Visualization 87

Data Visualization Research Software Reporting Tools Analytic Tools 87

Good Product Manager

DECEMBER 8, 2014

SiriusDecisions Field Guide Product Management Tools. Few product managers are using tools designed specifically for product management. Few product managers are using tools designed specifically for product management. Most are using tools designed for other purposes (e.g.

Reporting Tools 74

Reporting Tools Research Software Data Visualization Product Management 74

freshtrax

JULY 16, 2019

PKSHA Technology Inc. It is an e-commerce company that provides a platform on the C2C online resale marketplace. It is an e-commerce company that provides a platform on the C2C online resale marketplace. The platform started from a mobile phone app and has expanded to a website with more than 10 million active monthly users.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

Usersnap

AUGUST 12, 2024

NPS measures customer loyalty by asking how likely customers are to recommend your product or service to others. Finding the right tool was challenging for me as a product manager, but I realized how crucial the right choice is for quality feedback and business growth. They usually come with robust analytics and reporting features.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

SEPTEMBER 15, 2023

Concept testing helps to build customer relationships, understand customer needs , and gather market research data to drive decision-making. Concept testing is a market research method used before launching a product or service. Through concept testing, you gather tangible data from real users. Book a demo and get started!

User Testing 105

User Testing Feedback Software Product Research Analytic Tools 105

Userpilot

JULY 12, 2021

How much does your business stand to gain from using customer retention analytics? In this guide, we’ll provide step-by-step processes to generate hard, actionable data and clear strategies for making the most of your relationship with your customers. There are two kinds of customer retention analytics: periodic and retrospective.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Research Software 98

freshtrax

JUNE 11, 2019

137 billion USD) in 2014 to 17,268 billion yen (approx. To give you a bigger picture of the Japanese technology industry, we dive deeper and introduce the top technology companies in Japan based on the following four criteria: capital value, sales, profit, and number of employees. NTT Data Corporation. ?914.9 Recruit Co.,

Technical Review 97

Technical Review Reporting Tools Research Software Data Visualization 97

The Product Coalition

AUGUST 18, 2018

year Journey Building Spongecell’s Self-Service Dynamic Creative Optimization Product Why Transition to a Subscription Model? Managed service is a business model where a company uses internal resources (e.g. client services or ad operations) to manage a campaign for their clients, taking a margin on top of the cost of their media buy.

Data Visualization 60

Data Visualization Reporting Tools Technical Review Feedback Software 60

The Accidental Product Manager

FEBRUARY 8, 2021

Do customers want to trust Alexa with their health data? They think that they may have come up with a great idea: health care data. The Amazon product managers want change their product development definition and have their artificial intelligent assistant, Alexa, do two health data related tasks. Image Credit: Jeff Eaton.

Data Visualization 100

Data Visualization Reporting Tools Software Review Artificial Inteligence 100

Intercom, Inc.

SEPTEMBER 15, 2022

But historically, our communication technology has been mostly text-based. Karen Church, Intercom VP of Research & Data Science. You can read our data report on emoji trends abstracted from more than two million anonymized conversations between our customers and their customers here. Enter the emoji.

Messaging 129

Messaging Reporting Tools Research Software Data Visualization 129

Mixpanel

JUNE 3, 2019

Gil Sadis, VP of Product at Lemonade, joined this year to share how his team used customer data to increase their users by 500% in just three years. Mixpanel was one of the first tools the team purchased in their very early days, and has been a required training during new hire onboarding ever since.

Data Visualization 69

Data Visualization Analytic Tools Information Feedback Software 69

ProductPlan

APRIL 9, 2020

Carlos founded Product School in San Francisco in 2014. Qualitative data is sometimes referred to as ‘soft data’ and is usually described as the exact opposite of quantitative data: the numbers. Quantitative includes the hard facts; things like demographics, statistics, and other kinds of ‘hard data.’.

Product Research 105

Product Research User Testing Research Software Data Visualization 105

Mind the Product

MAY 25, 2018

JustGiving’s goal is to grow the world of giving, enabling more money to be raised for good causes through the use of technology. And to test it, we ran user testing almost every week to get rapid feedback on mocked-up and coded prototypes, and reported back to the business every Friday on our progress and what we’d learned.

User Testing 149

User Testing Weak Development Team Onboarding KPIs Customer Experience 149

Revulytics

FEBRUARY 5, 2019

When TechSmith rolled out new features for the 2019 release of its award-winning screen capture and screen recording software Snagit, it wanted to make sure users recognized the value of the upgrade and moved to quickly adopt it. I understand that initially TechSmith built its own data collection system for Snagit and Camtasia.

Analytic Tools 71

Analytic Tools Reporting Tools Data Visualization Customer Experience 71

DemandMatrix

JULY 1, 2020

Data from Marketing Wizdom found that about 20% of customers leave on an average business every year, due to a lack of cordial relationship. And the strategic way to do it is with a data-driven approach. An insightful data not only helps to retain customers but also reaps high profits.

Data Visualization 52

Data Visualization Artificial Inteligence Technical Review User Testing 52

Andrew Chen

JANUARY 9, 2020

How the work of the future will come from new tools, new media formats, and new monetization formats — and how the Passion Economy is different than the Gig Economy. Really interesting report if you’re interested in podcasting/audio and the emerging industry around it. Dashboard clutter. Complementary, but different.

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

TSIA

MARCH 19, 2014

Several months ago, I authored a five-part miniseries of Inside Technology Services blog articles, articulating the top mistakes made when starting a managed services (MS) business. The blogs were based on a TSIA Service Insight (research report) published for members in TSIA’s Managed Services discipline.

Data Visualization 40

Data Visualization Reporting Tools Document Technical Review 40

Arkenea

MARCH 15, 2025

Key Takeaways According to the ONC, the definition of healthcare interoperability is a system’s ability to exchange health information and utilize it from other systems. An interoperable system performs these tasks without any user intervention. Data is transmitted through a vast variety of numbers and formats.

Healthcare 52

Healthcare Reporting Tools Analytic Tools Software Review 52

Userpilot

JUNE 13, 2022

We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. Hotjar’s blog covers user research, PX insights, eCommerce, CRO, user research, behavior analytics, marketing, and more. The FullSession blog focuses on user analytics and building a digital user experience.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

The Product Coalition

MAY 21, 2018

The technologies brought by the Third Industrial Revolution are becoming integrated, sophisticated and powerful, creating global networks of economy and relationships. Factories can now rely on a wide range of real time data to make decisions and improve their operations. Industry 4.0, million employees. World Economic Forum.

Reporting Tools 60

Reporting Tools Artificial Inteligence Research Software Data Visualization 60

Mixpanel

JUNE 3, 2019

Gil Sadis, VP of Product at Lemonade, joined this year to share how his team used customer data to increase their users by 500% in just three years. Mixpanel was one of the first tools the team purchased in their very early days, and has been a required training during new hire onboarding ever since.

Data Visualization 40

Data Visualization Information Analytic Tools Feedback Software 40

Revulytics

FEBRUARY 5, 2019

When TechSmith rolled out new features for the 2019 release of its award-winning screen capture and screen recording software Snagit, it wanted to make sure users recognized the value of the upgrade and moved to quickly adopt it. I understand that initially TechSmith built its own data collection system for Snagit and Camtasia.

Analytic Tools 48

Analytic Tools Reporting Tools Data Visualization Customer Experience 48

Usersnap

FEBRUARY 6, 2020

The 2014 edition continues the trend, listed as Amazon’s number one book in User Experience and Website Usability and appearing on multiple best-of customer experience book lists. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies. By WBR Insights.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

Usersnap

FEBRUARY 6, 2021

The 2014 edition continues the trend, listed as Amazon’s number one book in User Experience and Website Usability and appearing on multiple best-of customer experience book lists. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies. By WBR Insights.

Feedback Software 52

Feedback Software Research Software User Testing Analytic Tools 52

PMLesson's Ace the PM Interview

JULY 13, 2020

HackerNoon reports PMs outpaced average job growth in the US by 5X in recent years!) Data competence. These are all questions you’ll need to answer, and you’ll want to be able to manipulate the raw data yourself. You’ll predict trends and monitor competition. Also unsurprisingly, education hasn’t kept up with growth.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

Roy Madden

MARCH 10, 2016

Ninety percent of the world’s data has been generated in the last two years, according to one study. In 2014, WordPress reported that it was publishing 17 posts every second—or 1.5 Do you have the right tools in place? Is it a new irrigation system being tried in Venice? Archive the data points.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Crowdsource 40

Modus Create

OCTOBER 14, 2020

In 2016, census data from the United States and the European Union showed that, respectively, 23% and 5% of employees worked remotely (Vries, Tummer and Bekkers, 2019). Technology has changed the way we work. The study also explains that remote workers report less chance of having a mental illness. Emotional self-regulation.

Research Software 55

Research Software Reporting Tools Product Research Technical Review 55

Nulab

JULY 18, 2019

We collected data from the U.S. Bureau of Labor Statistics’ Establishment Age and Survival report to see how long businesses typically operate, which industries close the fastest, and where businesses are expanding. On the other hand, half of the businesses in the technology and construction industry closed after just 4.8

Reporting Tools 47

Reporting Tools Data Visualization Construction Technical Review 47

Andrew Chen

JANUARY 9, 2020

How the work of the future will come from new tools, new media formats, and new monetization formats — and how the Passion Economy is different than the Gig Economy. Really interesting report if you’re interested in podcasting/audio and the emerging industry around it. Dashboard clutter. Complementary, but different.

User Testing 52

User Testing Data Visualization Product Marketing Marketing 52

Product Talk

JUNE 12, 2019

Two and a half years ago, I introduced the opportunity solution tree. Today, I’m excited to share Hope Gurion’s thoughts on using opportunity solution trees. Like a true Agilist, she hasn’t just adopted the tool, but has iterated on it to better suit her needs. They produce reports. Tweet This. Tweet This.

Reporting Tools 270

Reporting Tools Feedback Software Data Visualization Customer Experience 270

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? Coda’s purpose: prove that docs can be as powerful as apps – and provide an elegant solution to the problems of 2020, not 1980. Then I left Google in 2014 to start Coda. Matt: Incredibly impressive.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Mixpanel

MAY 5, 2021

Prior to this position, Neil was VP of Engineering, after working as a Software Engineer and leading Infrastructure Engineering. He was the Director of Product at Slack, focused on growth in the freemium, self-service business. ” and “What data supports users actively valuing it?” Strategic alignment.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

svpg

SEPTEMBER 30, 2016

Their code base had diverged and it was extremely slow and costly for Microsoft to be implementing Word separately for each platform: Windows, DOS and Mac. However, the Mac community was also very vocal, with passionate fans of their platform, and is also important to note that this community had very little love for Microsoft.

Reporting Tools 167

Reporting Tools Analytic Tools Customer Experience Technical Review 167

The Product Coalition

NOVEMBER 26, 2019

this is an example of how the demand to develop a product [sugar], drove the demand to invest in a system [slavery], which made manufacturing the product profitable. Some other ‘force’ tactics or activities include, but are not limited to: Debt bondage: When a servant pledges their services as security for the repayment of a debt.

Reporting Tools 124

Reporting Tools Development Government Data Visualization 124