bpma ProductHub

JANUARY 3, 2017

She summarized her frameworks through her first book, “Software Product Management Essentials”, first out in 2003. Today, he is focused on growing revenue and building web products that have a positive impact on this world. Even today, it’s considered a best-seller internationally in its category.

Product Management 105

Product Management Product Manager Management Management 105

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. I’m an engineer and I think like an engineer, so I’m looking for frameworks and patterns.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

The Product Guy

JUNE 20, 2019

When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. But it does mean owning decisions and having frameworks to get them the results they need.

Product Research 151

Product Research Feedback Software User Testing Technical Review 151

People-First Product Leadership

MAY 29, 2023

Lightweight is to simply listen out for signals , such as how often you hear people admitting mistakes, challenging others positively, or suggesting ideas. Both of these articles ( article 1 , article 2 ) offer frameworks leveraging Amy Edmondson’s research Why go to this effort? Middleweight is to use the performance quadrant.

Customer Experience 52

Customer Experience Product Research Research Software Leadership 52

Gainsight

MARCH 19, 2020

Early in Gainsight’s tenure (2014), we had a big client (still a customer today) who had a feature request and wanted to see our roadmap. What positives are coming from work-from-home, if that’s new for you? At Gainsight, every message we send in-app must pass our TRUSt Framework. I’ll share a personal anecdote on that account.

Customer Experience 85

Customer Experience User Testing Customer Feedback Technical Review 85

Brian Balfour

FEBRUARY 7, 2017

The biggest retention questions at SoundCloud Around late 2014 to early 2015, the SoundCloud team identified retention as an area of improvement, especially on the mobile side. The SoundCloud experiment framework Andy’s team had identified multiple challenges, but were already at millions of users at this point.

Onboarding KPIs 62

Onboarding KPIs Feedback Software Customer Experience User Testing 62

Intercom, Inc.

APRIL 26, 2018

Adam: In the years that have passed since the book originally came out in 2014, how has your thinking about habits evolved? There haven’t been any changes since the book came out in 2014. Adam: Often, this framework can tilt too far in a way that isn’t positive for long-term users. If so, great.

User Testing 223

User Testing Research Software Product Research Weak Development Team 223

The Product Coalition

JUNE 26, 2023

;) Problem: Humans feel more isolated, anxious, and deceived today than ever before with high digital media interactions, despite having more access to opportunities ( Igor, 2014 ). The SHAPE Map is a cognitive framework that allows us to understand the context surrounding information by extrapolating beyond what is directly presented.

Research Software 122

Research Software User Testing Events Framework 122

UX Planet

FEBRUARY 22, 2024

Design has incredible potential for positive change, it also carries the power to recklessly harm society. They’re the foundation of our ethical framework. We should care much more about the impact of our design decisions than just our pixel position. How designers ruined the world The world works this way by design.

Research Software 88

Research Software Analytic Tools Technical Review Technology 88

Modus Create

MARCH 8, 2020

This is a positive trend and something to celebrate. After about a year with Ziff, I moved into a Product Management position working on one of the early online learning platforms. After that, I did some online research about the company and started the interview process for a manual QA position.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Intercom, Inc.

JANUARY 18, 2023

Liam Geraghty: You guys founded the company in 2014. When I was talking about how we started in 2014 with all of these online tutors that still use Off2Class to teach, we’re now able to provide those tutors to our district customers as an online solution. That’s where, I think, Otus is uniquely positioned.

Feedback Software 205

Feedback Software User Testing Education Customer Experience 205

Business of Software Conference

JUNE 19, 2020

Using his experience bootstrapping ProfitWell to $10M and beyond (while simultaneously undergoing some pretty big personal roadblocks), he talks us through essential frameworks to help you handle problems in the proper context, while also teaching some operational takeaways to keep you ahead of the increasingly competitive landscape.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52

Andrew Chen

MAY 28, 2019

In 2014, the first season of Serial aired, considered to be the first breakout podcast, with its narrative audio journalism drawing in 5M downloads in the first month. From our research, users seldom feel passionately — either positively or negatively — about the podcast app they’re using. A taxonomy of consumer podcast apps.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

In 2014, the first season of Serial aired, considered to be the first breakout podcast, with its narrative audio journalism drawing in 5M downloads in the first month. From our research, users seldom feel passionately — either positively or negatively — about the podcast app they’re using. A taxonomy of consumer podcast apps.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40