Gainsight

JULY 29, 2024

I’ve had many conversations with Customer Education and Customer Success leaders that have all gone something like this: “I want to educate users on my software…but we’re busy, and hiring people is expensive. It’s crucial to remember that technology is a tool and not a substitute for human connection.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

ProductPlan

SEPTEMBER 27, 2020

Missing this up-front alignment inevitably creates dissonance between individual team members and their subjective interpretation of the customer feedback. In his 2015 LinkedIn article , Geoffrey Moore introduced three categories for innovation efforts: To differentiate, neutralize, or optimize. It makes them feel good.

Customer Experience 108

Customer Experience User Testing Customer Feedback Strategy 108

Business of Software Conference

AUGUST 1, 2019

This September there are 7 returning speakers at Business of Software. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? With technology changing at such a pace, Rita will give you tools to help you spot future inflection points and stay ahead of the curve.

Feedback Software 8

Feedback Software Research Software User Testing Product Research 8

DISQO

AUGUST 10, 2015

Re/code is a technology and business media organization founded by Kara Swisher, formerly of The Wall Street Journal and All Things Digital. Past events: MTPConSF – returning in 2016, with details to be announced, the 2015 event featured 650 product people from 13 countries discussing the art of building products people love.

Events 40

Events User Testing Product Research Product Manager 40

DISQO

AUGUST 10, 2015

Re/code is a technology and business media organization founded by Kara Swisher, formerly of The Wall Street Journal and All Things Digital. Past events: MTPConSF – returning in 2016, with details to be announced, the 2015 event featured 650 product people from 13 countries discussing the art of building products people love.

Events 40

Events User Testing Product Research Product Manager 40

DISQO

JANUARY 1, 2017

When we produced our first report in 2015, product management was an ill-defined role not yet embraced across industries and company sizes. What’s the solution? — The full report contains even more insights into the discipline, from common career paths to most widely adopted tools and techniques.

Product Research 40

Product Research Data Visualization Reporting Tools Product Manager 40

DISQO

JANUARY 1, 2017

When we produced our first report in 2015, product management was an ill-defined role not yet embraced across industries and company sizes. What’s the solution? — The full report contains even more insights into the discipline, from common career paths to most widely adopted tools and techniques.

Product Research 40

Product Research Data Visualization Reporting Tools Product Manager 40

DISQO

JANUARY 18, 2019

Since 2015, Alpha has conducted an annual survey of product management leaders in the U.S., What’s incredible is that this coincides with direct customer feedback being cited as the best source of new ideas. The post Why Letting Innovators Innovate is the Key to Becoming Customer-Centric appeared first on Feedback Loop.

User Testing 40

User Testing Product Research Customer Feedback Customer Experience 40

DISQO

JANUARY 18, 2019

Since 2015, Alpha has conducted an annual survey of product management leaders in the U.S., What’s incredible is that this coincides with direct customer feedback being cited as the best source of new ideas. The post Why Letting Innovators Innovate is the Key to Becoming Customer-Centric appeared first on Feedback Loop.

User Testing 40

User Testing Product Research Customer Feedback Customer Experience 40

DISQO

JULY 10, 2019

Staying up-to-date on evolving technology and the latest consumer preferences is one of the most important elements of a product manager’s role. Lean product managers understand the value of rapid user feedback and early adopters, but often hit roadblocks when it comes to gaining widespread adoption. By Geoffrey A. By Clayton M.

Books 40

Books Product Research User Testing Product Manager 40

DISQO

JULY 10, 2019

Staying up-to-date on evolving technology and the latest consumer preferences is one of the most important elements of a product manager’s role. Lean product managers understand the value of rapid user feedback and early adopters, but often hit roadblocks when it comes to gaining widespread adoption. By Geoffrey A. By Clayton M.

Books 40

Books Product Research User Testing Product Manager 40

DISQO

JUNE 20, 2018

In 2015, we had 89 releases to the digital experience for Northwestern Mutual. It’s a tool that you can use to influence people at your company. appeared first on Feedback Loop. While balance is important, product teams have to be sure that they’re continuously iterating and making forward progress. In 2016, we had 177.

User Testing 40

User Testing Product Research Banking Customer Experience 40

DISQO

JUNE 20, 2018

In 2015, we had 89 releases to the digital experience for Northwestern Mutual. It’s a tool that you can use to influence people at your company. appeared first on Feedback Loop. While balance is important, product teams have to be sure that they’re continuously iterating and making forward progress. In 2016, we had 177.

User Testing 40

User Testing Product Research Banking Customer Experience 40

DISQO

JANUARY 8, 2018

In March 2015, Northwestern Mutual acquired LearnVest, a fast-growing New York-based startup with a personal finance tracking suite. Instead of fully integrating the technology and employees into itself, Northwestern Mutual saw value in maintaining LearnVest’s entrepreneurial and digital-first approach.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

DISQO

JANUARY 8, 2018

In March 2015, Northwestern Mutual acquired LearnVest, a fast-growing New York-based startup with a personal finance tracking suite. Instead of fully integrating the technology and employees into itself, Northwestern Mutual saw value in maintaining LearnVest’s entrepreneurial and digital-first approach.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

DISQO

SEPTEMBER 25, 2019

Look no further than Portland-based Cambia Health Solutions, unsung heroes in a healthcare industry not particularly known for its groundbreaking ideas. Something inside of them says, ‘I can change the system,’ and that alone is rewarding for them. Cambia’s origin story dates back more than 100 years ago. “We They’re fueled by passion.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

DISQO

SEPTEMBER 25, 2019

Look no further than Portland-based Cambia Health Solutions, unsung heroes in a healthcare industry not particularly known for its groundbreaking ideas. Something inside of them says, ‘I can change the system,’ and that alone is rewarding for them. Cambia’s origin story dates back more than 100 years ago. “We They’re fueled by passion.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

Split

JULY 22, 2019

In enterprise IT, we look around and we see Amazon, we see LinkedIn we see Booking.com… we see these companies that do these amazing technical feats and we think, “Well, I don’t have the scale or I don’t have the team to build all that tooling to do the same things.”. It’s modern software.

Feedback Software 40

Feedback Software Analytic Tools Research Software User Testing 40

DISQO

SEPTEMBER 16, 2019

Keller is the recipient of the Silvertip PwC Entrepreneurship Award and Speech Technology’s Luminary Award. An active angel investor, she serves on the technology committee for BELLE USA , a venture fund that invests in women-led startups. Kelly : I would say that I have a unique way of looking at technologies, seeing their potential.

Reporting Tools 40

Reporting Tools Product Research Research Software Feedback Software 40

DISQO

SEPTEMBER 16, 2019

Keller is the recipient of the Silvertip PwC Entrepreneurship Award and Speech Technology’s Luminary Award. An active angel investor, she serves on the technology committee for BELLE USA , a venture fund that invests in women-led startups. Kelly : I would say that I have a unique way of looking at technologies, seeing their potential.

Reporting Tools 40

Reporting Tools Product Research Research Software Feedback Software 40

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Intercom, Inc.

AUGUST 25, 2022

Fake news isn’t a recent phenomenon, but social media platforms have provided the perfect echo chamber for them to fester and spread at an unprecedented magnitude and with very real-life consequences. It’s going to take a whole new solution to tackle the problem, and Mark Little is one of the people leading the charge.

Reporting Tools 208

Reporting Tools Feedback Software Artificial Inteligence Data Visualization 208