Gainsight

FEBRUARY 13, 2023

This isn’t necessarily something new for us—when I joined Zoom in late 2015, we implemented our incumbent tool now. The second is that we want to elevate that digital touch strategy I mentioned, and our previous tool was good for the time, but there were some gaps there. That’s super important for what we do. That’s imperative.

Customer Feedback 52

Customer Feedback Data Visualization Customer Experience Strategy 52

Intercom, Inc.

MARCH 25, 2021

Jeanne is one of the leading voices on customer-centric leadership. For businesses to grow, they must rise above the constant stream of issues and deflection strategies and shift to a proactive CX approach. We recently spoke with Jeanne to learn more about what it takes to create a sustainable, customer-centric business strategy.

Customer Experience 181

Customer Experience User Testing Customer Feedback Product Research 181

Gainsight

APRIL 26, 2023

Pulse Crossing the Pond to Europe We also have fond memories of Pulse 2015, the first year Pulse took over the world. Taylor Swift and Vanilla Ice At Pulse 2015, Taylor Swift stole the show! We called it Gainsight CoPilot and we unveiled it at Pulse 2015. Your industry-leading thought leadership. Well, London, anyway.

Reporting Tools 52

Reporting Tools Customer Experience Education Customer Feedback 52

The Product Guy

DECEMBER 15, 2019

In this role, Gaudio drives the strategy behind roadmap management, agile product development, and cross-functional communication. Prior to Vydia, Gaudio built and managed the marketing team at video Ad Tech company, Yashi, which was successfully acquired in 2015 for $33M cash by Nexstar Media Group. The Best Product Consultant.

Technical Advisors 148

Technical Advisors Analytic Tools Product Management Product Manager 148

Atlassian

FEBRUARY 10, 2022

A 2015 Harvard Business School study found that nearly half of employees who experienced incivility in the workplace reduced their effort and made a conscious choice to spend less time at work. But, before you pack up your desk and hit the road, it’s worth trying some of the below strategies to see if you can improve things at work.

Feedback Software 131

Feedback Software Systems Review Research Software Product Research 131

Userpilot

OCTOBER 20, 2023

TL;DR Product-led growth is a GTM strategy that prioritizes the product as the main driver of customer acquisition, activation, adoption, and account expansion. If you want to see how Userpilot can help you implement your PLG strategy and realize some of the benefits, book the demo! Dive in to find out! What is product-led growth?

Feedback Software 84

Feedback Software Analytic Tools Data Visualization Customer Experience 84

Mixpanel

MARCH 30, 2020

In fact, from 2015 to 2018, gender representation had only increased by 2 percent. Gurion helps product leaders and teams achieve “growth through customer-centric, evidence-based strategies.” Furthermore, those that don’t achieve gender diversity across all roles were “29% less likely to achieve above-average profitability.”

Analytic Tools 116

Analytic Tools Feedback Software Reporting Tools User Testing 116

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. In 2015, Andrew joined Uber to lead their rider growth product teams. Here’s Rachel.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Intercom, Inc.

SEPTEMBER 8, 2021

She “stumbled” into it, as she told us, first as one of the earliest sales hires of Eventbrite, where she stayed for four years, and then into Slack in early 2015 as the first sales rep in the Bay Area. “A similar thing to Eventbrite, I actually prospected my way into Slack” It was about 2015 when I found Slack.

Weak Development Team 118

Weak Development Team Feedback Software User Testing Customer Experience 118

ProductPlan

JUNE 15, 2021

The impact of the years with fewer women in product, plus the higher churn of women in this role, is finding its way into senior leadership. According to our report, both women and men see product leadership in their future. However, many women are looking at product leadership for more years of their careers.

Data Visualization 98

Data Visualization Reporting Tools Product Research Customer Experience 98

Mind the Product

MAY 25, 2018

2015 – Launch as JustGiving Crowdfunding. The fundraising “interstitial”, where you could choose how to raise money, in 2015. JustGiving Crowdfunding launched in April 2015, and volumes increased so much that our customer success team was overwhelmed. JustGiving Crowdfunding homepage, 2015.

User Testing 112

User Testing Weak Development Team Onboarding KPIs Customer Experience 112

Mind the Product

FEBRUARY 12, 2019

In 2015, Martin Eriksson wrote an article about the history of product management. Our understanding of our craft has come a long way since 2015. It should include both the hard skills of creating a strategy and understanding user experience and the soft skills of how to get the best out of a team and stakeholder management.

Customer Experience 154

Customer Experience Product Management Product Manager Management 154

The Product Coalition

JULY 10, 2020

In smaller companies and startups, both need to have a clear and firm understanding of the product strategy. As CEO of YouTube, she has been described as ‘the most powerful woman on the internet’, and in 2015 she was recognized as one of Time’s 100 most influential people. and convince people they need it?

Product Management 99

Product Management Product Manager Management Management 99

Bain Public

APRIL 13, 2020

As product management influences more high-level decisions and business strategies, partner alignment/collaboration becomes key. C-suites lead the organization’s effort to excel at business strategy, monitoring performance, overseeing revenue and expenses, and evaluating product/market fit. Dumb is a great road to success.

User Testing 52

User Testing Product Management Product Manager Customer Feedback 52

Gainsight

OCTOBER 5, 2021

Today’s leadership also obsesses over their customers with one key difference. In 2014 and 2015, leaders recognized that proactive relationship management improved customer experience, satisfaction, and sentiment. After significant investments in customer success, leadership needed to know what the return was.

Customer Experience 45

Customer Experience Technical Review Software Review Leadership 45

Mironov Consulting

DECEMBER 29, 2022

 (See this 2015 talk and supporting blog series.  But possible if the leadership doesn’t lose hope part-way into the rebuilding cycle. "But  But we have to align sales strategies with company goals (or company goals with sales strategies).  And very few companies can balance the two.  (See

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Mind the Product

JANUARY 23, 2017

In January 2015 Nate was named the Chief Product Officer for Pluralsight, the largest providers of online technology learning, where he built a user centered product team, and in February 2016 Nate’s role expanded to Chief Experience Office to also oversee Development, Content, and Product Marketing.

Research Software 70

Research Software User Testing Customer Experience Workshop 70

DISQO

JANUARY 18, 2019

Since 2015, Alpha has conducted an annual survey of product management leaders in the U.S., There may be leadership buy-in, but actual implementation might be strangled by regulation, politics, or simply a lack of tools for always-on insights. and this year, a whopping 86% said they spend no time or not enough time talking to users.

User Testing 61

User Testing Customer Feedback Customer Experience Product Research 61

Userpilot

JUNE 3, 2021

I strongly believe that human skills like those listed above are meta skills that are just as essential to product management and leadership as more traditional skills like strategy development, data analytics, roadmap development, etc. But why even ask the question in the first place?

Product Research 97

Product Research Research Software Reporting Tools User Testing 97

Mixpanel

MAY 5, 2021

Arguably, killing portions of a product is one of the most challenging aspects of leadership. no longer aligns with company strategy and direction example: Dropbox’s 2014 foray into photo sharing, through their Carousel product. Our company strategy was moving toward smaller gatherings with lower ticket prices.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

DISQO

AUGUST 10, 2015

Past events: <code/enterprise> – on September 29th 2015 in NY, the Code/Enterprise series offers insights and analysis to guide executives and entrepreneurs toward the issues and players that matter most to enterprise technology. mass distribution, growth strategies). mass distribution, growth strategies).

Events 40

Events User Testing Product Research Data Visualization 40

DISQO

AUGUST 10, 2015

Past events: <code/enterprise> – on September 29th 2015 in NY, the Code/Enterprise series offers insights and analysis to guide executives and entrepreneurs toward the issues and players that matter most to enterprise technology. mass distribution, growth strategies). mass distribution, growth strategies).

Events 40

Events User Testing Product Research Data Visualization 40

DISQO

AUGUST 10, 2015

Past events: <code/enterprise> – on September 29th 2015 in NY, the Code/Enterprise series offers insights and analysis to guide executives and entrepreneurs toward the issues and players that matter most to enterprise technology. mass distribution, growth strategies). mass distribution, growth strategies).

Events 40

Events User Testing Data Visualization Product Management 40

Mind the Product

APRIL 18, 2017

Jeff has worked in various roles and leadership positions at iXL, Fidelity, AOL, WebTrends, and TheLadders. Most recently Jeff co-founded Neo Innovation (sold to Pivotal Labs) in New York City and helped build it into one of the most recognized brands in modern product strategy, development and design.

Research Software 75

Research Software User Testing Customer Experience Workshop 75

Userpilot

MAY 20, 2021

Soft skills are interpersonal skills, such as communication, networking and leadership. The thing that will really set you apart on Linkedin as a PM are your leadership skills. Hard skills include things like being able to develop a product strategy, technical skills , and research skills. Hard Skills.

Customer Experience 52

Customer Experience Product Management Product Manager Product Research 52

DISQO

JANUARY 18, 2019

Since 2015, Alpha has conducted an annual survey of product management leaders in the U.S., There may be leadership buy-in, but actual implementation might be strangled by regulation, politics, or simply a lack of tools for always-on insights. and this year, a whopping 86% said they spend no time or not enough time talking to users.

User Testing 40

User Testing Product Research Customer Feedback Customer Experience 40

DISQO

JANUARY 18, 2019

Since 2015, Alpha has conducted an annual survey of product management leaders in the U.S., There may be leadership buy-in, but actual implementation might be strangled by regulation, politics, or simply a lack of tools for always-on insights. and this year, a whopping 86% said they spend no time or not enough time talking to users.

User Testing 40

User Testing Product Research Customer Feedback Customer Experience 40

Tyner Blain

MARCH 30, 2016

There’s always a gap between strategy and execution – and product owners are ideally positioned to help fill that gap. Ellen Gottesdiener, Jeff Patton, and I (Scott Sehlhorst) have developed Product Owner Survival Camp USA to address exactly this challenge – helping product owners close the gap between strategy and execution.

Product Research 40

Product Research Agile Customer Experience Leadership 40

Mind the Product

MARCH 16, 2017

In January 2015 Nate was named the Chief Product Officer for Pluralsight, the largest providers of online technology learning, where he built a user centered product team, and in February 2016 Nate’s role expanded to Chief Experience Office to also oversee Development, Content, and Product Marketing.

Research Software 75

Research Software User Testing Product Research Workshop 75

UX Studio

JANUARY 17, 2024

She practices thought leadership and leverages her diverse expertise to mentor designers, guide leaders, and provide strategic counsel to startups. Her focus spans various areas, including product-led growth, UX design, user research, leadership, hiring, and scaling businesses. It was more like project leadership. Karthik: Yeah.

User Testing 74

User Testing Research Software Customer Experience Product Research 74

Product Innovation Educators

FEBRUARY 26, 2018

In 2015, they said it was a better strategy and clear roadmap. In 2018, it’s back to a better strategy and a clear roadmap. This year, we saw a big drop in the number of ideas coming from leadership. In 2015, they said it was a better strategy and clear roadmap. In 2016, it was a salary increase.

Data Visualization 48

Data Visualization Customer Feedback Reporting Tools Product Management 48

Mironov Consulting

SEPTEMBER 3, 2018

I was honored to give a talk in 2015 (the original version of my Four Laws of Software Economics ), and am excited to do a return visit. Info and registration. Mark Littlewood and team assemble a brilliant event every year in Boston and London, with important speakers and C-level attendees.

Roadmap 63

Roadmap Events Leadership Marketing 63

Mironov Consulting

FEBRUARY 27, 2023

 V11 launched in 2015, and still has an active population.  V11.5 Our on-premise installed base might look like this: Note that our thousands of on-prem customers are scattered across many product versions, none of which have ever been completely retired or replaced.  V11

Technical Review 69

Technical Review Customer Experience Software Review Data Visualization 69

Mind the Product

FEBRUARY 1, 2018

million in 2015 (see footnote). The team must also be well-versed in the company’s strategy, product development goals, and its customers’ wants and needs. If not, the team should be willing to do some homework under the leadership of the team leader. Thus prepared, the team is ready to jump into the Design Sprint.

User Testing 142

User Testing Research Software Analytic Tools Product Research 142

UX Studio

JUNE 30, 2023

They blend strategy and creativity in their user-friendly designs. San Francisco, CA $100 – $149 / hr Digital Design, Integrated Marketing, Brand Strategy, User Research, Web Development, Interaction Design Niftic Agency Niftic is a smaller full-service design agency working with brands all over the world.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Intercom, Inc.

JANUARY 16, 2020

This was back in about 2015. sticky notes) to the canvas and it becomes a huge canvas where they manage the big picture of their whole project or even their whole strategy with multiple projects. We also do sales strategy plan in Miro. We see some users add 20,000 visuals (e.g. So we do a lot of things in Miro.

Research Software 249

Research Software Data Visualization User Testing Customer Experience 249

Intercom, Inc.

JULY 18, 2019

In our conversation, we talked about what it takes to start a developer program from the ground up and the strategies that have helped New Relic create a true community experience for their partners, developers, and customers. Mark’s got some great advice for anyone working on partnerships and DevRel strategies. Short on time?

Development 110

Development User Testing Data Visualization Customer Experience 110