Intercom, Inc.

SEPTEMBER 26, 2019

Former Head of Marketing at MadKudu, Liam Boogar-Azoulay, on ensuring you value customers and partners. Here, Ceci unpacks her thinking for Intercom’s Group Product Marketing Manager, Jasmine Jaume. For instance, you build an iOS because you know you’re going to get users through it.

User Testing 170

User Testing Data Visualization Customer Experience Weak Development Team 170

Userpilot

JULY 13, 2021

The UI of your SaaS needs to leave a lasting impression on your users, which is why we’ve compiled a list of 11 top UI designers for you. UI design is a subset of UX and a UI designer is responsible for designing the visual experience of a digital product for users. Do the element names follow a convention? Let’s dive in!

Research Software 98

Research Software Feedback Software Data Visualization Reporting Tools 98

Mind the Product

JANUARY 23, 2017

In 2011, Nate left Stryker to build Brightface, a product development company that focused on mobile and web applications including Cycleface which was acquired by Strava, the #1 fitness app for endurance athletes. Nate then became the Chief of Research and Innovation at Tanner Labs, where he built O.C.

Research Software 70

Research Software User Testing Customer Experience Workshop 70

Mind the Product

MARCH 16, 2017

He was the product lead for growth and relevance at Twitter, growing Twitter’s active user base by nearly 10x. Josh was an early employee at LinkedIn and helped establish early models for user growth and launched v1 of LinkedIn Jobs. Nate then became the Chief of Research and Innovation at Tanner Labs, where he built O.C.

Research Software 75

Research Software User Testing Product Research Workshop 75

Intercom, Inc.

JULY 4, 2018

The term “product-first” is implicitly set up in contrast to what came before, which were mostly sales-driven companies. Their approach: “First we sell it, then the product team has to quickly build it.” Big clients end up dictating the roadmap, there’s no product vision, and your product quickly turns into incoherent bloatware.

Marketing 191

Marketing User Testing Customer Experience Messaging 191

Mind the Product

APRIL 18, 2017

He was the product lead for growth and relevance at Twitter, growing Twitter’s active user base by nearly 10x. Josh was an early employee at LinkedIn and helped establish early models for user growth and launched v1 of LinkedIn Jobs. Caitlin Kalinowski, Head of Product Design Engineering, Oculus.

Research Software 75

Research Software User Testing Customer Experience Workshop 75

The Product Coalition

JUNE 9, 2020

I was attending a very small startup event where Gregory Culpin presented the company and its market vision. Even though Elium already had some traction and gained many flagship customers, they were still doing on-demand development for other companies to cover their costs. The product and engineering teams grew fast too.

Research Software 79

Research Software Startups Product Research Customer Experience 79

Intercom, Inc.

JULY 4, 2018

The term “product-first” is implicitly set up in contrast to what came before, which were mostly sales-driven companies. Their approach: “First we sell it, then the product team has to quickly build it.” Big clients end up dictating the roadmap, there’s no product vision, and your product quickly turns into incoherent bloatware.

Marketing 165

Marketing User Testing Customer Experience Messaging 165

Intercom, Inc.

JUNE 19, 2019

And as the Group Product Marketing Manager for Platform here at Intercom, I’ve loved seeing all the creative apps our partners have built. So we’re delighted to host Slack’s Director of Platform Marketing, Ceci Stallsmith, on the show. If there’s customer adoption , developers generally will come.

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

DISQO

JANUARY 8, 2018

Two distinct operational models collide to form a blended third culture and deliver meaningful financial innovation to consumers. The name Northwestern Mutual was created when Milwaukee was the most northwestern part of the United States…9 years after the state of Wisconsin joined the union,” Charles Worman says with a slight chuckle.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

DISQO

JANUARY 8, 2018

Two distinct operational models collide to form a blended third culture and deliver meaningful financial innovation to consumers. The name Northwestern Mutual was created when Milwaukee was the most northwestern part of the United States…9 years after the state of Wisconsin joined the union,” Charles Worman says with a slight chuckle.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

DISQO

JANUARY 8, 2018

Two distinct operational models collide to form a blended third culture and deliver meaningful financial innovation to consumers. The name Northwestern Mutual was created when Milwaukee was the most northwestern part of the United States…9 years after the state of Wisconsin joined the union,” Charles Worman says with a slight chuckle.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

Business of Software Conference

JULY 20, 2020

So, as a business begins to discover its business model, its product market fit it begins to enjoy the recipe for success or, more specifically, its leaders do. And both of those companies figured out how to serve customers better how to keep stock better how to keep people well coming into the stores. No running out.

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75

Bogdan Coman Says

AUGUST 14, 2017

Maybe is too much to name it assembly line, but actually we built computers from parts. We had the server up&running in 3 months and the first users started to ring the landline trunk. In about one year, we doubled our customer base and invested everything in scaling up the infrastructure.

Startups 40

Startups Customer Experience User Testing Software Developers 40

Roadmunk

MARCH 20, 2018

That means we’ll discuss topics like handling tricky relationships with non-technical team members, how to effectively think like a product manger, and how to disrupt human behaviour with human-centered AI design (just to name a few topics!). Lulu: I am a product manager on our discovery team.

Product Research 45

Product Research User Testing Feedback Software Customer Feedback 45

Business of Software Conference

FEBRUARY 16, 2021

Some of the BoS talks that had an impact on his company, including changing its name to Kevel. 3:00 James Avery, Kevel: But yeah, so I started it started back in 2009, it took a little while to get a real customer of the ad network, the software to kind of run display advertising and things like that. 2:43 Mark: Yeah.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Amplitude

SEPTEMBER 19, 2019

And Amplify has something for more than just PMs—our speakers come from a host of backgrounds including growth marketing, engineering, and customer experience. In 2015, Merci joined Slack as the Director of Product and Growth. In 2015, Merci joined Slack as the Director of Product and Growth. Merci Grace.

Feedback Software 8

Feedback Software Fractional VPE User Testing Data Visualization 8