Food & Drink Apps: Using Industry Benchmark Data to Understand Changes in Mobile Customer Sentiment
Alchemer Mobile
APRIL 9, 2020
So, what can these brands do to capture, analyze, and act on these changing customer behaviors? Why are more people leaving reviews? Data from our 2016 , 2017 , 2018 , and 2019 reports is included to show shifts in brand focus and engagement over time. App Ratings and Reviews. Why is sentiment changing?
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