Remove 2016 Remove Customer Experience Remove Product Marketing Remove Vision
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Finding Product-Market Fit – Expert Advice From Prowly’s CEO Joanna Drabent

Userpilot

Product market fit, often just called product/market or “P/M” is one of the most important Lean Startup concepts. There is a lot of information out there about why it’s important for having a successful product and grow your business, but finding out how to achieve product-market fit can still feel elusive.

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Guru’s Rick Nucci on using automation to scale your customer experience

Intercom, Inc.

Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. He joined me for a conversation on tackling issues that come up as you scale your customer experience.

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Taking a Product from Conception to Delivery

Mind the Product

In this talk I gave at ProductTank Singapore towards the end of 2016, I parsed the steps required to take a product from conception to delivery, with a strong slant toward the business of products. You have limited time, money, and human power. Identify Your Ideal Customer. Communicate Expectations.

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How JustGiving Crowdfunding Went From an Idea to £100m in Five Years

Mind the Product

Initially JustGiving supported only registered charities on its website, but the founders’ vision was to support all good causes. In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes.

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Sharing Intercom’s values

Intercom, Inc.

The most successful companies take the time to be purposeful about their values. “Our values guide how we work, how we interact with each other, the decisions we make, and how we put them into action” It’s usually easy to live by your values in good times. The measure of your true values are what you do in tough times.

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Finding the Truth Behind MVPs

Melissa Perri

Testing products before you build them? I was now going to build things that mattered to my customers. Frankly, this came at the perfect time for me. I was tired of building products that no one used. A week after that we found a different solution that increased clickthrough rate threefold on our products.

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Weekly Round Up – 29th May 2016

Product Club

Every day the Product Manager Club brings you the best product management, product marketing and product design reads from across the web. On the other hand, the most impactful products, don’t just react to their environment, they change it. The Product Loop. We hope you enjoy!