bpma ProductHub

AUGUST 1, 2016

In 2016, Glassdoor identified Product Management as the #8 best job to have in America, with a job score of 4.5 To own a product requires a strong vision for what it can become and achieve. After a product manager learns the market and their customer, the next skill is to convey your findings to different audiences.

Product Management 218

Product Management Product Manager Technical Review Management 218

Intercom, Inc.

MAY 26, 2021

The most successful companies take the time to be purposeful about their values. “Our values guide how we work, how we interact with each other, the decisions we make, and how we put them into action” It’s usually easy to live by your values in good times. The measure of your true values are what you do in tough times.

Customer Feedback 138

Customer Feedback User Testing Customer Experience Product Research 138

Mind the Product

JANUARY 13, 2020

I’ve been working in digital products for 15 years and, throughout this time, I’ve found that product management has many faces. I’ve done the job in different companies and in each one, it was a completely different experience. My Career Experience. Consider HTML.

Onboarding KPIs 96

Onboarding KPIs Product Management Product Manager User Testing 96

Melissa Perri

MAY 5, 2016

I was now going to build things that mattered to my customers. Frankly, this came at the perfect time for me. It was so ripe with assumptions: “Do our customers want to hear about what are celebrities are up to directly in our platform? The whole company was hooked, and we were allowed to keep experimenting.

User Testing 120

User Testing Feedback Software Research Software Customer Experience 120

Tyner Blain

FEBRUARY 17, 2016

Customer Churn is the loss of existing customers and the slope that makes growing a subscription business an uphill climb. Finding the Right Customers by Understanding Your Customers. Her article explains a fundamental issue of not understanding and talking to the right target customers for their business.

Customer Experience 45

Customer Experience Reporting Tools Workshop Vision 45

Gainsight

APRIL 23, 2021

Our CEO, Nick Mehta, recently spent time with Sabina Pons , Global Vice President of Customer Success and Support at Mavenlink. She and her team created the ultimate customer journey. With clear insight into post-sale and implementation revenue and growth, they have a long-term vision of renewal predictability.

Data Visualization 76

Data Visualization Analytic Tools Feedback Software User Testing 76

freshtrax

AUGUST 6, 2019

Before btrax Japan opened, a few eager Japanese entrepreneurs and students joined btrax in San Francisco to gain experience working for a startup in Silicon Valley. Masa wasn’t the only one to start a new business after his time at btrax. In 2016, btrax partnered with Fukuoka City to bring entrepreneurs from Japan to San Francisco!

User Testing 81

User Testing Customer Experience Naming Vision 81

Product Club

MAY 20, 2016

We do the hard work collating all of the best content and articles so that you don’t have to – it’s all a part of our efforts to grow a thriving product community. Igniting real change, it seems, requires a leader’s unwavering commitment to a vision of how the world should be. We hope you enjoy! The Product Loop.

User Testing 48

User Testing Customer Experience Roadmap Feedback Software 48

UX Studio: Product Management

DECEMBER 7, 2022

Experiment Zone. Award-winning UX design agency, helping businesses to create impactful platforms and seamless user experiences for all industries. UX studio is a UX design firm specializing in user experience research, founded by Dávid Pásztor in 2013. NN/g is an American user experience and UX research company.

User Testing 52

User Testing Research Software Product Research UX 52

Mind the Product

JUNE 5, 2017

Like a sailor who navigates a path through stormy seas, a product manager needs to navigate their product through the needs of customers, business partners, and stakeholders while following the product vision (the end state for what the product will deliver in the future). When Google builds its products it is user-centric.

Banking 112

Banking KPI Vision Customer Experience 112

Radical Product

JUNE 19, 2018

When developing and launching these types of products, the need for product thinking is clear: someone must take day-to-day responsibility for the product vision and strategy, manage updates and releases, and balance priorities between customers, technology, and the business. But what is a “product”, anyway?

Feedback Software 40

Feedback Software Artificial Inteligence Customer Experience Data Visualization 40

nulab

DECEMBER 14, 2021

As summer ends and a new school year approaches, it’s time to dust off your cape and add Cacoo to your squad goals for lesson planning. And, of course, you’ll want to create an engaging experience that motivates your students. Mind map your objectives. Explore any opportunity for educating. Create course materials.

Education 96

Education User Testing Document Customer Experience 96

UX Studio: Product Management

NOVEMBER 24, 2020

As a leading product design company with over 10 years of field experience, we share our list of top product design companies to look at in 2021. It is one of the first companies that has transferred the clients’ business to the cloud, making it available for end-users. .

Product Research 115

Product Research Research Software Software Review Technical Review 115

ProductPlan

JUNE 15, 2021

Salary discrepancies between men and women tend to vary by the number of years of experience. That being said, men, on average, earn a higher salary (based on years of experience) at every level than their female counterparts. . Gender diversity is linked to greater profitability and better customer experiences.

Data Visualization 98

Data Visualization Reporting Tools Product Research Customer Experience 98

Mind the Product

APRIL 11, 2017

Jake Knapp is the New York Times best-selling author of Sprint. Teresa is a product discovery coach who helps teams adopt user-centered, hypothesis-driven product development practices. Blade Kotelly Experience Strategy Lead, Sonos. Don’t miss out… Jake Knapp Design Partner, GV & Author.

Research Software 70

Research Software Analytic Tools User Testing Product Research 70

Good Product Manager

DECEMBER 4, 2016

Looking back over the past ten years, I’m gratified to see that I’ve been able to follow through on that early vision (and quite frankly pretty surprised at how accurately, too). Without you, I never would have made it to 2016. With the end of 2016 in sight, things aren’t slowing down at all.

Product Management 60

Product Management Product Manager Agile Management 60

Good Product Manager

DECEMBER 4, 2016

Looking back over the past ten years, I’m gratified to see that I’ve been able to follow through on that early vision (and quite frankly pretty surprised at how accurately, too). Without you, I never would have made it to 2016. With the end of 2016 in sight, things aren’t slowing down at all. YOPf8bCIR4.

Product Management 60

Product Management Product Manager Agile Management 60

DISQO

JUNE 20, 2018

Rather, they’re responsible for improving and growing legacy products with existing customers, rigid stakeholders, and technical debt. In 2015, we had 89 releases to the digital experience for Northwestern Mutual. In 2016, we had 177. Have them interview a user. Last year, 1,405. Make change desirable.

User Testing 58

User Testing Product Research Banking Customer Experience 58

Mind the Product

MARCH 23, 2017

Lea was responsible for the product vision and strategy of the Creative Cloud, transforming Adobe from boxed software to one of the most successful SaaS services in the industry. For a reminder of what our audience and speakers thought of Mind the Product London 2016, check out our recap video : Conference Tickets.

Research Software 81

Research Software Enterprise User Testing Workshop 81

Mind the Product

MAY 29, 2018

Prior to Benchmark, Sarah was a Partner at Greylock Partners, and a Product Lead for search, recommendations, machine vision, and pin quality at Pinterest. He is the co-author of the New York Times bestseller, The Lean Entrepreneur and has over 20 years experience helping companies bring high-growth products to market.

Technical Cofounder 76

Technical Cofounder Fractional CTO CTO Coach User Testing 76

Gainsight

APRIL 12, 2023

I make it 5 or 6 times, just to be sure.” – Random quote I found on the Internet If that doesn’t describe the CEO experience, I don’t know what does. Maybe they just need more time. And over time, I got better at parting ways quickly when we weren’t aligned. Early on, I tried to apply the same mantra to leaders.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Enterprise 52

The Product Coalition

MAY 11, 2020

Meanwhile product that already achieved product-market-fit and has a significant number of loyal customers who keep coming back to use our product would be better off with microservices architecture. Getting the right choice at the right time So in terms of technicality, engineers are still best at it.

User Testing 96

User Testing Product Management Product Manager Product Research 96

DISQO

JUNE 20, 2018

Rather, they’re responsible for improving and growing legacy products with existing customers, rigid stakeholders, and technical debt. In 2015, we had 89 releases to the digital experience for Northwestern Mutual. In 2016, we had 177. Have them interview a user. Last year, 1,405. Make change desirable.

User Testing 40

User Testing Product Research Banking Feedback Loop 40

DISQO

JUNE 20, 2018

Rather, they’re responsible for improving and growing legacy products with existing customers, rigid stakeholders, and technical debt. In 2015, we had 89 releases to the digital experience for Northwestern Mutual. In 2016, we had 177. Have them interview a user. Last year, 1,405. Make change desirable.

User Testing 40

User Testing Product Research Banking Feedback Loop 40

Mixpanel

OCTOBER 17, 2019

A few weeks ago, I was walking a partner through our product vision and recent shipments, when he exclaimed, “wow, I didn’t know Mixpanel could do that.” In case you’re in the same situation, our Product Management and Customer Success teams have surfaced their greatest hits of “I didn’t realize that” moments from throughout 2019.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Customer Experience 40

Product Innovation Educators

MAY 23, 2016

When you’re creating products, really great products that delight and sell, it’s a herculean effort. Behind that effort in most companies are the product teams, but they’re often the unsung heroes. Most have 10+ years of experience. Where are they spending most of their time – on what tasks? Which are most valued?

Product Research 49

Product Research Customer Experience Data Visualization Product Management 49

freshtrax

JULY 16, 2019

In recent years, venture capitalist (VC) investments for domestic businesses have grown 8 times larger than it was in 2013. The platform started from a mobile phone app and has expanded to a website with more than 10 million active monthly users. In 2018, the total amount of VC investments was more than $3.5 respectively.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

The Product Coalition

JULY 8, 2019

In late 2016, I remember reading a great bit by John Vars (now CPO at Qonto, previously Varo Money & TaskRabbit) titled as per the above, which of course immediately grabbed my attention; in the article, he delves into his past as a musician, and draws parallels to his present vocation. At the same time, I’ve been drumming?—?mostly

Feedback Software 69

Feedback Software Product Management Product Manager Management 69

Product Innovation Educators

OCTOBER 17, 2016

Jim has helped launch new products generating hundreds of millions in revenue, including being part of the founding team at AppFolio for property management, responsible for the requirements and launch of GoToMyPC and GoToMeeting (acquired by Citrix), as well as spending time at Microsoft. Begin thinking first about the product vision.

Roadmap 50

Roadmap Product Management Product Manager Construction 50

Product Talk

DECEMBER 6, 2023

Why does the outcome focus on business value and not customer value? Why can’t you just generate opportunities from what you know about your customers? How do you manage the messiness of the opportunity space over time? How do you represent customer segments on an opportunity solution tree?

Data Visualization 275

Data Visualization Product Research Analytic Tools Research Software 275

Gainsight

JULY 16, 2020

Not only do they recognize that technology is the key to the customer success domain, they continue to lead with a scientific mindset. . Ross is a longtime friend to us and appreciated for his expert perspective of customer success and where it’s headed. The Vision of Valuize. Customer Success and SaaS is Here to Stay.

B2B 52

B2B Customer Experience Technology Data Visualization 52

Intercom, Inc.

AUGUST 25, 2021

We have achieved a great deal in the past decade – we have built a lot of great product , hired hundreds of wonderful people , and helped thousands of amazing companies form lasting relationships with their own customers. Eoghan describes the original vision behind Intercom. They were seeking an initial $600,000 in funding. “We

Data Visualization 220

Data Visualization Customer Experience Onboarding KPIs User Friction 220

Mind the Product

DECEMBER 16, 2016

One morning font kits were moving from the Typekit server and queuing but not being delivered to the content distribution network and on to users. Engineers reported that the problems was with one of Typekit’s partners, About.me, which was bringing 20 to 30 times its usual amount of traffic to the company. Vision and purpose.

Reporting Tools 70

Reporting Tools Customer Experience Technical Review Vision 70

Mind the Product

OCTOBER 18, 2016

Through his time at eBay, Netscape, HP and elsewhere, Cagan has worked with lots of great product teams, and has been influential in his writing and coaching about the role of product over the years, but he acknowledges that there is still a lot of confusion about the role of a product manager. Microsoft Word. for the Mac.

Analytic Tools 123

Analytic Tools CTO Coach Finance Customer Experience 123

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Gainsight

JULY 7, 2021

Back then, I was still six months away from launching my own SaaS company, but I was already encumbered with the industry and curious about this up-and-coming category called “Customer Success.”. And that they, too, would come full-circle nine years later at Pulse Everywhere 2021 – this time in front of more than 20,000 professionals.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Roadmunk

APRIL 17, 2018

In 2016, Sanette joined Vox Media as the design lead for their first ever innovation team. So my team is responsible for our design system and our audience-facing experience across all of our edit networks. But at some point I realized that I needed to take a little bit more time and do some more concentrated studies.

Reporting Tools 53

Reporting Tools User Testing Research Software Product Research 53