Andrew Chen

JUNE 26, 2017

One of the best essays written last year was Elad Gil’s End of Cycle? – referencing our most recent 2007-2017 run on mobile and web software, and the implications for investing, startups, and entrepreneurs. We’ll look at a couple trends in this essay, including the following: Mobile platform consolidation.

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Analytic Tools Reporting Tools Data Visualization Outbound 111

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

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Data Visualization Product Research User Testing Reporting Tools 218

Product Talk

SEPTEMBER 6, 2023

I had a lot of fun during this open and candid discussion and I thought Product Talk readers might want to check it out, especially if you’re in a leadership role and you have a product team or teams reporting to you. How do we get our teams access to the right tools to quickly test assumptions? Can we get access to the right tools?

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Product Research User Testing ChatGPT Research Software 241

Mind the Product

DECEMBER 12, 2017

Startups, small and mid-size companies are becoming more technologically sophisticated. Hardware, software and mobile technologies have become cheaper and easier to deploy, enabling small and mid-size companies to have access to similar if not better technologies than the big boys. More on loyalty later.

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Mironov Consulting

JULY 16, 2020

We started in November 2016, after the elections, by posting screenshots of ads we found on Breitbart on social media. For me, the journey started when I visited that website for the first time – I had been hearing about it through the 2016 elections – and saw an ad for Old Navy. So that’s how the system works.

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Reporting Tools Research Software Advertising User Testing 78

Product Talk

APRIL 8, 2020

For this post, we spoke with a product team from Simply Business about some of the major lessons they’ve learned since adopting continuous discovery habits like interviewing their customers, questioning their assumptions , and using the opportunity solution tree to guide their work. Want to check out the other posts in this series?

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BrainStation Product Management

JANUARY 28, 2019

New York-based startup Bureau is working to change that. Hayes: I’d spent most of my career in the corporate real estate world but transitioned into the world of “Proptech” in 2016. Bureau was the result of a realization that there was an opportunity to use technology to fix how companies experience office furniture. .

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BrainStation Product Management

JANUARY 28, 2019

New York-based startup Bureau is working to change that. Hayes: I’d spent most of my career in the corporate real estate world but transitioned into the world of “Proptech” in 2016. Bureau was the result of a realization that there was an opportunity to use technology to fix how companies experience office furniture. .

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Mind the Product

MAY 25, 2018

JustGiving’s goal is to grow the world of giving, enabling more money to be raised for good causes through the use of technology. And to test it, we ran user testing almost every week to get rapid feedback on mocked-up and coded prototypes, and reported back to the business every Friday on our progress and what we’d learned.

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Alty

MARCH 9, 2017

According to the annual IFPI report on the State of the Music Industry, music streaming is setting a whole new range of records: Consumption of audio streams has increased by 93% in the US in 2016. Over 900 million users don’t mind using ad-supported music streaming services. Streaming revenues are up by 45.2%

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Product Talk

FEBRUARY 8, 2017

Instead, product teams are experimenting their way to viable solutions. We are putting our customers first, taking the time to discover unmet needs, and developing solutions that address those needs. The Lean Startup: Eric Ries [9:49]. Putting Discovery Practices Into Context: The Opportunity Solution Tree [21:32].

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Mind the Product

NOVEMBER 18, 2016

Lean methodologies work well for a single team observes Gothelf: “A lean startup reduces risk by regular and continuous experimentation. There’s the ability to keep spinning out products and services and extending their lives without any humility or experimentation and learning. In bigger companies this all changes.

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Nulab

JULY 18, 2019

Are companies simply getting bigger, or are startups continuously sprouting and sticking around? Bureau of Labor Statistics’ Establishment Age and Survival report to see how long businesses typically operate, which industries close the fastest, and where businesses are expanding. We collected data from the U.S. by the 24th year.

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Reporting Tools Data Visualization Construction Technical Review 47

Mind the Product

NOVEMBER 30, 2017

TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. I imagine many of you get more than 5,000 people signing up and using your service each year.

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Data Visualization Technical Review Reporting Tools Technical Advisors 84

Bryce York

NOVEMBER 27, 2016

Sean Ellis is an entrepreneur, angel investor, and startup advisor. The following is based on notes taken from Sean Ellis’ talk at StartCon 2016 in Sydney, Australia. Three weeks later they finish putting out fires (this is startup after all). Sustainable growth relies on consistency, rhythm and following a proven system.

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Mind the Product

DECEMBER 5, 2019

Advocated by people like Alberto Savoia in Pretotyping and Eric Ries in The Lean Startup , these are good methods to test if something is valuable fast, and it is a product management skill you should learn. Telling more than we can know: Verbal reports on mental processes. But it does not provide validation. Pretend it’s Real.

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User Testing Product Research Customer Experience Weak Development Team 122

Product Innovation Educators

FEBRUARY 26, 2018

One that I follow is the Product Management Insights report, which was just published by Alpha. I interviewed the report’s co-author, Nis Frome, who is also co-founder and head of content at Alpha, a company that provides on-demand user insights platform for product teams. In 2016, it was a salary increase.

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Data Visualization Customer Feedback Reporting Tools Product Management 48

DISQO

SEPTEMBER 6, 2019

She is currently the co-founder of Custom Reality Services , a virtual reality (VR) production company whose first two projects, Across the Line (2016) and Ashe ’68 (2019), premiered at the Sundance Film Festival. Keller is the recipient of the Silvertip PwC Entrepreneurship Award and Speech Technology’s Luminary Award.

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Aptrinsic

OCTOBER 6, 2017

Pillar #1: Data & Analytics According to the 2016 “ Businesses @ Work ” report by Okta, an average organization uses 13 cloud applications. Many of these cloud solutions create or store customer profile and/or behavioral data. Your company needs the tools and capability to act on data in a timely manner.

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Analytic Tools Reporting Tools Data Visualization Onboarding KPIs 40

Mixpanel

AUGUST 7, 2018

In a 2016 interview , Hinge founder and CEO Justin McLeod told Vanity Fair that its dating apocalypse article had spurred a rigorous interrogation of the value of swiping to Hinge’s users and its impact on their lives. At Bonobos, I fell in love with the scrappy startup-culture. At my previous startup, we sold pants.

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Data Visualization Customer Feedback User Testing Customer Experience 65

DISQO

SEPTEMBER 16, 2019

She is currently the co-founder of Custom Reality Services , a virtual reality (VR) production company whose first two projects, Across the Line (2016) and Ashe ’68 (2019), premiered at the Sundance Film Festival. Keller is the recipient of the Silvertip PwC Entrepreneurship Award and Speech Technology’s Luminary Award.

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Reporting Tools Product Research Research Software Feedback Software 40

DISQO

SEPTEMBER 16, 2019

She is currently the co-founder of Custom Reality Services , a virtual reality (VR) production company whose first two projects, Across the Line (2016) and Ashe ’68 (2019), premiered at the Sundance Film Festival. Keller is the recipient of the Silvertip PwC Entrepreneurship Award and Speech Technology’s Luminary Award.

Reporting Tools 40

Reporting Tools Product Research Research Software Feedback Software 40

DISQO

SEPTEMBER 6, 2019

She is currently the co-founder of Custom Reality Services , a virtual reality (VR) production company whose first two projects, Across the Line (2016) and Ashe ’68 (2019), premiered at the Sundance Film Festival. Keller is the recipient of the Silvertip PwC Entrepreneurship Award and Speech Technology’s Luminary Award.

Reporting Tools 40

Reporting Tools Research Software Product Research User Testing 40

Pragmatic Marketing

APRIL 3, 2018

This model is growing fast: global revenue in the SaaS industry topped $43 billion by mid-2017, up 23 percent from 2016. In short, the “as-a-service” model depends on keeping customers happy for a long time. Customer churn is a big deal in the subscription-based revenue model of SaaS.

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User Testing Customer Feedback Customer Experience Reporting Tools 70

Alty

FEBRUARY 22, 2017

According to the latest Nielsen Mobile Money Report , the following markets are the most attractive ones for mobile commerce: Should I also remind that Google now penalized websites, which are not optimized for mobile users? It all boils down to the way of how users will “consume” your service or product. Instant Upgrades.

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Research Software User Testing Reporting Tools Data Visualization 40

Intercom, Inc.

DECEMBER 18, 2019

. “It’s our great privilege to help tell the Intercom story, to bring you the personal stories of the wonderful people behind our product” We also published five guides, covering every aspect of buying a live chat tool and how to implement it for sales and marketing. Interesting intersections. Sara Yin, Senior Editor.

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Research Software Reporting Tools User Testing Customer Experience 30

Intercom, Inc.

FEBRUARY 6, 2020

When Yvonne joined in 2016, the business unit consisted of just 10 people across product, engineering, sales, and marketing. This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up. And it’s an advantage that traditional corporate learning platforms simply can’t replicate.

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Feedback Software Analytic Tools Research Software Data Visualization 243

Alty

FEBRUARY 17, 2017

Over 78% of users have made a purchase using a portable device in 2016 according to the latest report from Mobile Ecosystem Forum. For startups, the same is true. She just wants to press a few buttons and get the solution. If you are using other technologies, you will need to re-architect your web app beforehand.

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Reporting Tools Customer Experience Customer Feedback Entertainment 40

Business of Software Conference

JULY 6, 2020

Thompson is also co-founder and CEO of Relate, an intelligent platform that helps people be better versions of themselves. And I was like, ‘Mark, I don’t know how I fit in, like the Business of Software … am I really going to have anything to provide a value to the audience?’ Lean Startup! Lean Startup!’

Healthcare 52

Healthcare User Testing Customer Experience Analytic Tools 52

DISQO

JUNE 12, 2016

Ken Yeung, a reporter for The Next Web , defines them as, “the unsung heroes of the industry, these skilled professionals are the people who manage every movement of the product’s lifecycle, taking the idea and guiding it through development.”. They also recommended the following job sites: Angellist (for startups). Sometimes even.

Product Research 40

Product Research User Testing Feedback Software Reporting Tools 40

DISQO

JUNE 12, 2016

Ken Yeung, a reporter for The Next Web , defines them as, “the unsung heroes of the industry, these skilled professionals are the people who manage every movement of the product’s lifecycle, taking the idea and guiding it through development.”. They also recommended the following job sites: Angellist (for startups). Sometimes even.

Product Research 40

Product Research User Testing Feedback Software Reporting Tools 40

DISQO

JUNE 12, 2016

Ken Yeung, a reporter for The Next Web , defines them as, “the unsung heroes of the industry, these skilled professionals are the people who manage every movement of the product’s lifecycle, taking the idea and guiding it through development.”. They also recommended the following job sites: Angellist (for startups). Sometimes even.

Reporting Tools 40

Reporting Tools User Testing Strategy Product Research 40

Intercom, Inc.

APRIL 12, 2018

As the CEO of Dribbble, a global community and invite-only platform for designers to share and find work, Zack Onisko faces a unique challenge: how do you grow a gated product? I have a long history of working in miscellaneous startups, either in the creative space or in the recruitment space. Growing a gated platform.

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Feedback Software Analytic Tools Research Software Reporting Tools 215

Business of Software Conference

FEBRUARY 10, 2020

She will talk about some of the ways that companies can provide a better environment for humans to work and share how she came to realize that in her startup, she had to bring her ‘best self’ to the business every day – no one else in the business has more impact on the morale and well-being of the team than the CEO. Transcript.

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Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Intercom, Inc.

MAY 14, 2018

You could say we’re biased, but the evidence became clearer than ever when messaging apps surpassed social networks in popularity in 2016: Reach. from 8 minutes in 2016 ( eMarketer, 2017 ). 53%: Consumers are 53% more likely to shop with a business they can message ( Facebook Nielsen report, 2016 ). Engagement.

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User Testing Research Software Artificial Inteligence Marketing 223

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. I’m also mentoring startups in terms of marketing SEO go-to market at the German Accelerator, which is the official startup program in the Silicon Valley of Germany. Kevin: Absolutely.

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Analytic Tools Research Software Data Visualization Technical Review 199

Andrew Chen

NOVEMBER 1, 2018

Growing startups and evaluating startups share common skills. Earlier this year, I joined Andreessen Horowitz as a General Partner, where I focus on a broad spectrum of consumer startups: marketplaces, entertainment/media, and social platforms. 3) And finally, to prioritize and make decisions that impact the future.

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Onboarding KPIs Feedback Software User Testing Data Visualization 111