Gainsight

JULY 7, 2021

Meanwhile, Pulse the conference graduated from a ballroom in 2013 to a full takeover of the Intercontinental Hotel in 2014 , San Francisco’s Pier 48 in 2015 , the Oakland Convention Center in 2016 and 2017 , the San Mateo County Events Center in 2018 , and finally to the venue it was truly meant to call home, San Francisco’s Moscone Center, in 2019.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Mind the Product

SEPTEMBER 10, 2017

Calm technology advocate and Visiting Researcher at MIT Amber Chase took the stage next to help us all to consider how our technology should get out of our way, rather than constantly interrupt us. Technology has to work alongside us rather than take over our lives. Being Human. Space Shapes Culture. What were your takeaways?

Research Software 134

Research Software Product Research Data Visualization User Testing 134

ProductPlan

SEPTEMBER 8, 2021

By unpacking Amazon’s product strategy, we endeavored to see whether or not the company stayed true to its core vision and mission when put to the ultimate test. Amazon is a multinational technology company known worldwide as a mega e-commerce marketplace. ” Technical and non-technical PM roles. Britannica.com ).

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Business of Software Conference

MARCH 27, 2019

Scott Berkun, author of The Dance Of The Possible, spoke at Business of Software Conference USA 2017 about how to unlock your creativity and pursue it in your workplace. Now in 1884, the hot tech sector was not web development, wasn’t cloud computing. People were afraid in the same way we’re afraid to use new technologies today.

Feedback Software 40

Feedback Software Research Software Weak Development Team Technical Review 40

Intercom, Inc.

DECEMBER 4, 2019

That clarity is one of the main reasons I was so excited to join Intercom earlier this year – the company entered an industry dominated by impersonal and disconnected tools like ticketing systems and email with a vision to “make internet business personal.”. 1 Poor definition of value proposition and feature focus. 3 Brand stretch.

Branding 209

Branding Weak Development Team Technical Review Airlines 209

Intercom, Inc.

AUGUST 6, 2019

Yes, the code that you write and the systems that you build are major contributing factors to the success and growth of a business. Our engineering focused event, Building Intercom, at Vicar Street in Dublin, Ireland, November 2017. Who reviews my code?” “How It’s fast, cheap and short. How do I watch the status of a build?”)

Software Review 166

Software Review Engineering Feedback Software Technical Review 166

The Product Coalition

JUNE 25, 2019

Exploring Agility in Distributed Information Systems Development Teams: An Interpretive Study in an Offshoring Context. It has to do with the team members, the team culture, the technology, and the processes employed by the group. Summary Most studies I reviewed showed that there are hurdles to remote/distributed teams.

Weak Development Team 85

Weak Development Team Research Software Customer Experience Leadership 85

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. Stanford was actually the only business school that I applied to because I specifically wanted to move out to the Bay Area and move into tech full-time. Active ones.

Feedback Software 209

Feedback Software Research Software Reporting Tools User Testing 209

UX Studio

FEBRUARY 15, 2024

You know, I’m going to talk about that, why that change happened, but basically what I do as of today is I help our clients to explore new ways to grow new product strategies, formulate product goals and product vision, and I also help shape the scope of the product. And also stay closely connected with UX and technology trends.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Business of Software Conference

JUNE 20, 2019

And you know what they say as well – at some point the CEO has to step back and take a strategic role so they have time to do visioning and look at the market and not be involved in the day to day of the operation. They were not review quarterlies. You can reconfigure the company vision scope and size.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Roadmunk

DECEMBER 21, 2017

A quick programming note: This is the last episode we will be releasing in 2017. It started as a bold vision to change the way the web is built by democratizing user data and feedback. And then in effect, by October—just a month after—I think we had about 35,000 emails ready in the system.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. I think bots are going to be a massive success as a technology. Bots are great at things that are suitable for computer calculations, like when your next bill is due. Short on time?

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Userzoom

AUGUST 6, 2019

In the following video and transcript of their talk at BetterUX London 2019 , Katja and Pietro discuss how they democratized UX and took a journey towards a corporate UX majority, by running two concurrent teams: Team Hive, which is focused on the development of design systems, and Team Swarm, focused on user research and insights.

User Testing 101

User Testing Product Research Presentation Research Software 101