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2018 on Inside Intercom

Intercom, Inc.

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Here is our collection of the Inside Intercom highlights from 2018. The best of the blog.

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Product Management Journey?—?Developer to Consultant to Product Manager

The Product Coalition

Developer to Consultant to Product Manager If you asked me 5 years ago, I didn’t even know what Product Management was. I started off my journey as a UI developer at PayPal Engineering Singapore. These roles gave me opportunities helped me gain exposure on how to develop web applications for users. Product Management Journey?—?Developer

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Working Remotely as a Product Manager: It’s about trust.

Product Management Unpacked

According to a Gartner report “How to Cultivate Effective ‘Remote Work’ Programs Refreshed 14 May 2019, Published 16 January 2018,” three of the four key challenges are: Mutual lack of trust undermines good remote work intentions. Showing support for your team members, even when they make mistakes.

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20 expert opinions on UI design trends for 2018

Userzoom

From invisible UI to emotional personalisation to biometric authentication, which UI trends will be rocking our experts’ socks off in 2018? Trends posts are an easy win for any blog operating in the tech/marketing/digital industry. “I hope that 2018 brings a renewed focus on what it truly means to DESIGN something.

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Product Management History: The Nineties, The Noughties, and Beyond

The Product Coalition

Corporations started re-structuring so that teams were self-managing, and were given more autonomy and ownership. There was a gap between development and tech which needed to be filled. Product Management developed organically, as the intersection between engineering and brand management. After all, many paths lead to product!

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Building Operating Cadence With Remote Teams | Wade Foster, Zapier | BoS Europe 2018

Business of Software Conference

Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. A little bit about how to build an operating cadence and a remote team. The good news is this talk is not just for remote teams. Make sure you stay for the whole video. Video, Slides, and Transcript Below.

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10 Years of Balsamiq: What I’ve Learned | Peldi Guilizzoni, Balsamiq | BoS USA 2018

Business of Software Conference

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. In this talk from BoS USA 2018 he shared another honest update about his worries in Balsamiq’s milestone 10th year. I even left a bunch of slack channels for different projects, different teams. Very little drama.