Amplitude

NOVEMBER 12, 2018

Whether they are the principles of behavior science, experiment design, or team function, I believe what’s going on can be observed, understood, tested, and taught. ”I When you are advising teams, how do you make sure they don’t go too far down the rabbit hole? In the explore phase, teams are usually looking to get wider samples.

Product Research 97

Product Research User Testing Research Software Customer Experience 97

Andrew Chen

NOVEMBER 15, 2021

These frameworks are targeted at teams building new products, first and foremost. Everywhere you looked, there were reminders of the global scale of Uber’s business as well as the international heritage of the team driving it. How to get them started, how to scale them, and what it’s like to compete.

Books 63

Books Research Software Reporting Tools Technical Review 63

Intercom, Inc.

AUGUST 15, 2018

At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. That project led to my first cross-functional team.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Business of Software Conference

JUNE 20, 2019

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. In this talk from BoS USA 2018 he shared another honest update about his worries in Balsamiq’s milestone 10th year.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Intercom, Inc.

AUGUST 13, 2019

In a recent talk at UX London , I discussed some lessons learned while growing the design team at Intercom, reflecting on the technology industry’s obsession with tools, and pointed out how our sense of tools as objects or apps blinds us to the reality that the processes we adopt and develop are also, in effect, tools.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

Mind the Product

APRIL 13, 2020

Christina Wodtke’s path to her current standing as an established authority on the attributes of high-performing teams and the use of OKRs has been a roundabout one. She’s also due to deliver a workshop on how to design product teams with intention at MTP Engage Hamburg. So what about high-performing teams?

Technical Review 199

Technical Review Weak Development Team Travel Product Research 199

Intercom, Inc.

JULY 9, 2020

And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. So just having a blog, being out there speaking and writing and giving back to the community in some sense, also really helped to be lucky to be part of that community and maybe be at the forefront of it as well.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity. Strategy first, technology second.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Business of Software Conference

NOVEMBER 26, 2018

BoS2018. — (@MarkLittlewood) October 3, 2018. Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. Michael Trafton (@mikeytrafton) October 3, 2018. Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea. Upcoming Events.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Business of Software Conference

SEPTEMBER 3, 2019

They offered solutions and suggestions for Sys Admins via content in blogs, KB’s, videos and webcasts. Last names notwithstanding we actually are identical twin brothers. We thought ‘Hey we’re on the right trajectory’ and then 2009 came and we thought ‘Oh crap this is going somewhere very bad.’ Your name is Shane or Shawn.

Analytic Tools 40

Analytic Tools Marketing Research Software Technical Review 40

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. So we don’t have a sales team. But in 2018 there’ve been some big changes in the social media landscape. Why start a business when your biggest competitor has so much cash to throw around?

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. So we don’t have a sales team. But in 2018 there’ve been some big changes in the social media landscape. Why start a business when your biggest competitor has so much cash to throw around?

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Business of Software Conference

OCTOBER 1, 2019

So there’s almost always two questions that I hear from the executive team or the leadership team when faced with reviewing a roadmap or anything else that comes out of product management usually they are phrased in these two ways. Most important in the enterprise space is our sales team. No coincidence.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

ProductCraft

AUGUST 14, 2018

My name is Nir Eyal, and most recently, I wrote the book, Hooked: How to Build Habit-Forming Products and I study how different products change our behavior. EB: Let’s talk a little about one of your blog posts. I did this blog post series along with my friend, Lakshmi, where we looked at these different heuristics.

Research Software 66

Research Software Product Research User Testing Customer Experience 66

Business of Software Conference

OCTOBER 29, 2018

Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. A little bit about how to build an operating cadence and a remote team. The good news is this talk is not just for remote teams. Make sure you stay for the whole video. Video, Slides, and Transcript Below.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Business of Software Conference

NOVEMBER 28, 2019

Which is more recent 2012 to 2018. It’s an online website which is really a catalogue for cloud services and products and consultants and developers to build Government digital and cloud implementations and I think it’s transacted over £3 billion since it started. So that’s your number one area of interest.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40

Usersnap

AUGUST 26, 2021

There’s a lot of details, but the main takeaways of this article are to learn: how to increase product development ROI by utilizing customer feedback methods of collecting and responding to customer feedback the software for managing and analyzing the voice of customers in context. Design and development with customer feedback.

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. One of the big success stories for Intercom in 2018 was our app store. They got a bad rep, but they’ve come through the other end, I think. Short on time? And you would say Barry.

User Testing 143

User Testing Banking Customer Experience Technical Review 143