Alchemer Mobile
JULY 30, 2020
Picture this: Your customer is about to hit “checkout” when the whole app crashes. As a product manager, you’re probably on the other end, watching the app user analytics roll in, wondering why shopping cart abandonment has suddenly spiked. Customers are dropping like flies and you have no idea why.
UX Planet
FEBRUARY 2, 2024
The potential of quantum computing and artificial intelligence to enhance user research User research is crucial for the human-centered design of digital products and services. By deeply understanding users’ needs, desires, and contexts, companies can create meaningful solutions that address real human problems.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Alchemer Mobile
JANUARY 15, 2019
Collecting and making sense of mobile customer feedback isn’t a walk in the park for product managers and marketers. There’s a big analytics challenge in pulling in the right sources of information and prepare the right views for leaders and product owners to consume. The Importance of Customer Feedback.
Alchemer Mobile
JUNE 9, 2020
Coronavirus didn’t break your mobile feedback funnel; it revealed it was broken all along. In this presentation originally delivered at Mobile Growth Summit, Apptentive’s CEO and Co-founder, Robi Ganguly, dives into exactly how companies can use feedback to predict churn and extend customer lifetime value.
Speaker: Nir Eyal, Author of Hooked: How to Build Habit-Forming Products
Nir Eyal answers these questions (and many more) by explaining the Hook Model—a four-step process embedded into the products of many successful companies to subtly encourage customer behavior. Hooked, the book, is based on Eyal’s years of research, consulting, and practical experience.
Alchemer Mobile
FEBRUARY 21, 2019
Customer centricity and customer experience management are the hot topics of this year’s business conversations. They need to be able to understand the analytics behind customer interaction and response rates so they can make data-driven decisions. 20% more customer feedback and a 91% response rate. Wrapping it up.
Mind the Product
APRIL 2, 2019
Equally important, it requires confidence that the vision is aligned with the needs of the customers the company exists to serve. Organizations must develop a deep understanding of their customers to gain this level of confidence. Organizations must develop a deep understanding of their customers to gain this level of confidence.
Speaker: Teresa Torres, Product Discovery Coach, Product Talk
If you work in digital products, you might think wireframes and mockups as a quick way to get user feedback on our designs. We need to know what to prototype and when, who to test our prototypes with, and how to conduct those tests in a way to get reliable feedback.
Speaker: Cait Porte, SVP Product and Customer Experience, Zmags
Talking to customers, working with key stakeholders in the business and convincing development that a feature is necessary can be a daunting task. Gathering feedback to uncover road blocks and objections. January 31, 2018 11 AM PST, 2 PM EST, 7 PM GMT. How to involve and align key stakeholders in prioritization discussions.
Speaker: Miles Robinson, Agile and Management Consultant, Motivational Speaker
How do you know what your customers want? You’ll leave with a better understanding of where to begin on creating actionable, insightful dashboards. In this webinar, you’ll learn: Best practices in customer research when developing your dashboard. How to design your dashboard to solve your customers’ problems.
Expert insights. Personalized for you.
182 
Let's personalize your content