DISQO

FEBRUARY 26, 2018

Today, there are more conferences, resources, and tools than ever to support product management. If you’re interested in really leveling up, you can read the full 16-page report here and listen to my interview with The Everyday Innovator. That’s why our annual report is always so grounding.

Product Research 40

Product Research Data Visualization Customer Feedback Product Management 40

Userpilot

SEPTEMBER 5, 2022

The market crash didn’t help. by Jana Frejowa from Spendesk – How to Speed Up Your Feedback Loops? The talks below are helping you make better budget decisions by prioritizing projects using data insights, or helo you learn from…the speakers’ mistakes. What are VCs looking for in SaaS companies in 2022?

Product Research 52

Product Research Customer Experience Feedback Software Research Software 52

DISQO

JANUARY 10, 2019

Alpha, the rapid consumer feedback platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

User Testing 40

User Testing Product Research Reporting Tools Data Visualization 40

DISQO

JANUARY 10, 2019

Alpha, the rapid consumer feedback platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

User Testing 40

User Testing Product Research Reporting Tools Data Visualization 40

Userpilot

JULY 24, 2023

As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. TL;DR A product launch refers to all of a company’s coordinated marketing efforts to bring a new product to the market. Create a targeted go-to-market strategy for your launch plan.

Product launches 98

Product launches User Testing Product Research ChatGPT 98

Business of Software Conference

JUNE 5, 2019

In this talk, Carl talks about how PrecisionLender use AI to offer a valuable service to their customers, and what he sees as the future of AI. And it’s really a marketing term which means whatever computers can’t do until they can. Later a reporter who was researching this came back and asked him why do you guys do it?

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Business of Software Conference

JANUARY 6, 2020

Within ML there’s a very specific subfield that people are particularly excited about these days called deep learning where if you have access to Google amounts of data you can do a pretty amazing set of predictive outcomes using that data. The cost to store data has gone way down. actually work.

Reporting Tools 40

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

Surya Suravarapu

FEBRUARY 27, 2020

Seth Godin in This is Marketing explains it like this “What people want is the shelf that will go on the wall once they drill the hole. What is certain, you just cannot sit in your cozy office chair and dream about what works in the market. Keep that feedback coming. It is the fuel required to propel your go-to-market engine.

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

The Product Coalition

OCTOBER 22, 2018

What you think the title might be sums how a lot of customers feel about their experience with SaaS organizations big and small when it comes to giving you their ideas, feedback & feature requests. However, customer feedback is actually a huge opportunity for your business. Customers are using your products day in and day out.

User Testing 60

User Testing Feedback Software Customer Feedback User Friction 60

The Product Coalition

MARCH 23, 2018

We’ve been working with scaling & Enterprise SaaS companies for a few years now and when it comes to product feedback and prioritization, process & data are absolutely key. It’s not your fault, you simply can’t do it with your data spread around like that! Get all your data in one place.

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

DISQO

OCTOBER 10, 2019

Some (read: us) could argue the introduction of pumpkin spice Spam is the final straw in a trend that’s remained beloved in the eyes of consumers and maintained downright baffling longevity in the market. The search term was most popular in 2018, and so far in 2019 there are half as many searches as last year.

User Testing 40

User Testing Product Research Feedback Loop Positioning 40

DISQO

OCTOBER 10, 2019

Some (read: us) could argue the introduction of pumpkin spice Spam is the final straw in a trend that’s remained beloved in the eyes of consumers and maintained downright baffling longevity in the market. The search term was most popular in 2018, and so far in 2019 there are half as many searches as last year.

User Testing 40

User Testing Product Research Feedback Loop Positioning 40

DISQO

AUGUST 28, 2018

Product leaders at the company, who are focused on building a world-class digital experience, are more confident than ever that their network of nearly 8,000 independent representatives will drive sustained growth in its relationship-centric financial services model. There’s reason to listen to the 160+ year old institution.

Feedback Software 40

Feedback Software User Testing Analytic Tools Research Software 40

DISQO

AUGUST 28, 2018

Product leaders at the company, who are focused on building a world-class digital experience, are more confident than ever that their network of nearly 8,000 independent representatives will drive sustained growth in its relationship-centric financial services model. There’s reason to listen to the 160+ year old institution.

Feedback Software 40

Feedback Software User Testing Analytic Tools Research Software 40

The Product Coalition

DECEMBER 21, 2018

The Customer is NOT Always Right A transcript of my talk at SaaS North, Ottawa, 2018 Hi everyone, I’m Hannah Chaplin, the CEO at Receptive. In all the years I’ve been involved in producing software and SaaS products, customer feedback is still a really hot topic and one on which you still see lot of conflicting advice?

User Testing 60

User Testing Feedback Software Customer Feedback Customer Experience 60

Revulytics

SEPTEMBER 6, 2019

While it’s easy to have missed those short-lived or misconceived products, it’s much harder to ignore the fiasco Snapchat encountered when it redesigned the platform in 2018, triggering a tsunami of user backlash, including a petition begging the company to reconsider and a 2% loss of its daily active user community in a single quarter.

Analytic Tools 69

Analytic Tools Feedback Software Reporting Tools Data Visualization 69

BrainMates

APRIL 30, 2018

In April 2018, Brainmates hosted a Product Talks Sydney Meetup based on the “hypotheticals” format popularised by Geoffrey Robertson. And Clive, if you’ve got to assess how big this market is gonna be, what’s your approach? From a marketing and sales perspective, what’s your main focus at this point?

Fractional CTO 40

Fractional CTO User Testing Product Research Research Software 40

Alchemer Mobile

NOVEMBER 29, 2018

By now, marketers and product owners in every space understand the importance of listening to their customers. Being available to gather and respond to customer feedback is becoming more the norm for most companies, but it doesn’t mean it’s getting any easier to take on alone. Feedback Should Drive Your Product Roadmap.

Feedback Software 173

Feedback Software User Testing Customer Feedback Reporting Tools 173

Usersnap

APRIL 18, 2019

What is Net Promoter Score (NPS) and what insights does it offer? A low NPS means your customers aren’t completely happy with the service or products you provide. When you have access to your NPS data, you’ll gain significant insight into how your current marketing efforts are at not only acquiring new customers but retaining them too.

Customer Experience 76

Customer Experience Customer Feedback User Testing Product Research 76

Mind the Product

MAY 13, 2019

We recently reached 1,800,000 current account customers – after launching in January 2018 – and are focusing on growing our user base and revenue. An inspiring vision should help people understand how their work contributes to individual users, by explaining what your product or service aims to do for users.

Research Software 165

Research Software Feedback Software User Testing Customer Experience 165

The Product Coalition

MAY 11, 2018

Are your product teams acting on the best product feedback data? As a SaaS leader, ensuring that your teams are acting on relevant, up-to-date and prioritized information (without the gathering of the data taking up hours and even weeks of their time!) This data is there anyway and it’s building up fast.

Feedback Software 68

Feedback Software Product Research User Testing Customer Feedback 68

Andrew Chen

NOVEMBER 1, 2018

As of early 2018, when I had presented this, these were some of the companies that had growth titles or formal growth teams). As part of that, as folks search for important concepts like “product market fit” and “user growth” – my essays are often on the front page. How do you predict the future? Will it even accelerate?

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Business of Software Conference

AUGUST 1, 2019

Read on below to find great talks about: Optimising for Product-Market Fit. Last time: At #BoS2018, the founder of Silicon Valley’s buzziest startup spoke about how he adopted and adapted Sean Ellis’ product-market fit survey at Superhuman. This Year: Can You Predict Your Company’s Success? Watch Rita's Talk.

Feedback Software 8

Feedback Software Research Software User Testing Product Research 8

Intercom, Inc.

FEBRUARY 27, 2020

In the past two years, there’s been a huge leap forward in the accuracy and the predictive power of the neural networks. Additionally, we have more data available to us that allows Resolution Bot to hone in on subtle distinctions in wording that a customer might throw at it. Resolution Bot is available in 7 different languages.

User Testing 23

User Testing Artificial Inteligence Data Visualization Customer Experience 23

DISQO

SEPTEMBER 19, 2019

They attend games, buy merchandise and concessions, tune into local and nationally televised games, and pay to watch or listen to out-of-market games on MLB.TV, MLB’s highly profitable digital arm. When you dig into the demographic data, that’s when the results get really interesting. The fans fund this $10.3

Feedback Software 40

Feedback Software User Testing Product Research Feedback Loop 40

DISQO

SEPTEMBER 19, 2019

They attend games, buy merchandise and concessions, tune into local and nationally televised games, and pay to watch or listen to out-of-market games on MLB.TV, MLB’s highly profitable digital arm. When you dig into the demographic data, that’s when the results get really interesting. The fans fund this $10.3

Feedback Software 40

Feedback Software User Testing Product Research Feedback Loop 40

The Product Coalition

MAY 25, 2018

Authorizing our newsletter service provider ConvertKit to process your data to deliver newsletters. marketing permissions in the following step. Upcoming Hands-on Agile Webinars Save the dates: On May 22nd, 2018 , the fourth webinar will address Agile Failure Patterns in organizations. European subscribers can define?—?or

Webinar 60

Webinar Agile Product Research Customer Experience 60

Business of Software Conference

OCTOBER 29, 2018

Wade’s talk is followed by a mammoth Q&A – full of insights from someone who lives and breathes remote work. A job is one of the most important things your company can offer to people because if you bring really great people in, you’re able to, uh, sell your products and services much more successfully.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Usersnap

AUGUST 26, 2021

These include: Customer reviews Complaints and bug reports Requests for new features and services Satisfaction of customer experience Questions/inquiries. What is customer feedback? Put simply, customer feedback is any piece of information that customers give to a business about their experience with a product or service.

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119

ProductBoard

JANUARY 29, 2019

JAM is a big product management conference where product people share stories and insights. However, we should be transparent and mention that we—productboard—sponsored Jam London 2018. “Project Product, a conference for tech leaders, marketers, and product professionals. Especially the one in London. So there’s that.

Research Software 74

Research Software Feedback Software Product Research User Testing 74

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin and including work from myself, Connie Chan, and others. And in fact, the combined revenue of Headspace and Calm are more than half of the entire podcasting market.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Intercom, Inc.

JANUARY 28, 2021

Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy. She ran for the United States House of Representatives from California’s 21st congressional district in 2014 and for Governor of California in 2018. Only then can you understand what an efficient service looks like.

Customer Experience 249

Customer Experience Feedback Software Research Software Government 249

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin, Avery Segal and Bennett Carroccio, including work from myself, Connie Chan, and others. And in fact, the combined revenue of Headspace and Calm are more than half of the entire podcasting market.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40