Intercom, Inc.

AUGUST 1, 2019

I remember first meeting you and Enrique in August 2018, and your team was maybe 30 people? Tara: You definitely had relevant expertise, but I really love that you made the transition from the traditional industry (on Wall Street) to tech. They understood technology, and they had a unique respect for regulatory and compliance.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

Business of Software Conference

NOVEMBER 26, 2018

BoS2018. — (@MarkLittlewood) October 3, 2018. Michael Trafton (@mikeytrafton) October 3, 2018. Press reviews are kind of blah, sales cycles take too damn long, but you can almost always feel it when it is happening. She is very open minded about new products and keeps up to date with technology. Upcoming Events.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

The Product Coalition

MARCH 23, 2018

When I started my career, paying your dues was a concept that was not a choice. Then, suddenly, when Millennials joined the workforce, they seemingly were able to bypass paying their dues- almost like it was a pass to jump ahead in one’s career. I also have 15,688 messages and am often driving and can’t reply the instant they arrive.

Technical Review 60

Technical Review Reporting Tools Research Software Product Research 60

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. But in 2018 there’ve been some big changes in the social media landscape. We lost some of our functionality as a tool due to API changes. They’re often built on tech that is older.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. But in 2018 there’ve been some big changes in the social media landscape. We lost some of our functionality as a tool due to API changes. They’re often built on tech that is older.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Business of Software Conference

MAY 21, 2020

We’re really excited to be here today to share with you how we find and nurture tech talent as Simprints. On the one hand you have the tech giants like Google and Facebook. On the other hand, you have the tech unicorns with billion dollar valuations; like Uber, Stripe, and Dark Trace.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Andrew Chen

JUNE 25, 2019

While they were building Etsy, they also found out about Crafster.org, this time a message board with 100,000 users and were able to tap into another willing market. Don’t underestimate the work it’ll take to migrate the supply, both technically and interpersonally. What’s your differentiator, and how will you maintain it?

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Business of Software Conference

AUGUST 1, 2019

And we participated in the transformation into the horizontal layers of technology linked together through open APIs and protocols. So this is what was the iconic new technology transformational vehicle for speculative excess in the late 1920s – The Radio Corporation of America. But Microsoft is offering A.I.

Analytic Tools 10

Analytic Tools Reporting Tools Software Review Enterprise 10

Andrew Chen

JUNE 25, 2019

While they were building Etsy, they also found out about Crafster.org, this time a message board with 100,000 users and were able to tap into another willing market. Don’t underestimate the work it’ll take to migrate the supply, both technically and interpersonally. What’s your differentiator, and how will you maintain it?

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

Intercom, Inc.

MARCH 29, 2022

And we have over 180,000 teammates logging into Intercom every month, using our platform to send over 500 million messages and reply to over 20 million conversations. We’re used to being left on hold, being swamped with irrelevant messages in spam, trying new products or features that are just hard to navigate and use.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Andrew Chen

MAY 28, 2019

You can follow and message Li on Twitter if you have thoughts about the piece. After this analysis, I’m looking for really differentiated verticals of audio. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93