2018 Leadership Messaging Weak Development Team 
Intercom, Inc.
APRIL 22, 2021
After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. If you’re a senior engineer and want to further your career, what skills should you develop? Solving the puzzle.
Product Management Unpacked
APRIL 3, 2020
According to a Gartner report “How to Cultivate Effective ‘Remote Work’ Programs Refreshed 14 May 2019, Published 16 January 2018,” three of the four key challenges are: Mutual lack of trust undermines good remote work intentions. Showing support for your team members, even when they make mistakes.
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Business of Software Conference
MAY 29, 2019
Making that talented team work together well, now that’s even harder. In this talk from BoS Europe 2018 Alison Coward gave some great advice on how you can design the way a team communicates and works together to ensure you get the most out of everyone on the team. Hiring a group of talented people is difficult.
Intercom, Inc.
MAY 8, 2019
How do you keep up with such breakneck development? By building a nimble, swashbuckling team that relishes tackling new challenges on the high seas of marketing. One of the biggest shifts that Meghan has made is to the way her team is organized. Source: HubSpot Research, State of Inbound 2018.
Intercom, Inc.
MAY 16, 2019
As our Design Lead Gustavs Cirulis shared recently, the development of the product did not come without its own challenges. There’s a debate about dates : some feel they’re too constraining and that the team should be able to launch the product whenever it’s ready. Multi-step pointer messages in a Product Tour.
Business of Software Conference
JUNE 20, 2019
In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. In this talk from BoS USA 2018 he shared another honest update about his worries in Balsamiq’s milestone 10th year. I even left a bunch of slack channels for different projects, different teams. Very little drama.
Business of Software Conference
AUGUST 30, 2019
Claire Suellentrop (Founder/CMO, Userlist.io) – Get Out Of The Echo Chamber: How To Use JTBD To Perfect Your Product’s Messaging from Business of Software Conference. So I have talked about jobs to be done and how you can use it specifically for marketing as opposed to just for product development at a couple of conferences.
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