Product Management Unpacked

APRIL 3, 2020

Stereotypes about what kind of work can or cannot be done remotely lead to unrealistic expectations and underperforming programs. The job of a product manager has many elements, but at its core is a responsibility to build relationships, especially with development, engineering, sales and sales leadership, as well as executive management.

Weak Development Team 163

Weak Development Team Banking Product Management Product Manager 163

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. To do the first, we had to hire, train, and write a playbook – the building blocks of any team. Relentlessly measure impact.

Weak Development Team 171

Weak Development Team Customer Experience User Testing Customer Feedback 171

Userpilot

NOVEMBER 23, 2023

That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. TL;DR Regular roadmaps kill outcomes by forcing teams to think in the categories of features and timelines. The thing is, users don’t need the majority of features that product teams build.

Feedback Software 90

Feedback Software Analytic Tools Product Research User Testing 90

Atlassian

FEBRUARY 18, 2022

Psychologically safe work environments allow team members to feel that they can safely take calculated risks without fear of repercussions. On the journey to success, how your team members feel about their work environment may be just as important as the skills they bring to the table. In Leadership. 5-Second summary.

Weak Development Team 132

Weak Development Team Leadership Consulting Reporting Tools 132

People-First Product Leadership

JANUARY 7, 2024

For me, I’m looking forward to applying what I learned in 2023 - which was in a large part due to People-First Product Leadership. For example, I’m a sharer of information and often try out the strategies I read about which resonate with people-first product leadership. Leader: Reinventing the Future of Leadership".

Artificial Inteligence 52

Artificial Inteligence Weak Development Team Feedback Software Leadership 52

The Product Coalition

APRIL 2, 2022

There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen. We have to develop an appetite for generating fresh ideas. Embrace diversity and give voice to every team member.

Product Management 153

Product Management Product Manager User Testing Customer Experience 153

Product Innovation Educators

SEPTEMBER 18, 2023

She sent me an email message that got my attention, and I’d like to read part of it. She wrote, “In a past life, I sat on the other side of the table supporting hiring teams to define processes, find candidates, and make great hires. Candidates were missing something, but hiring teams couldn’t articulate what it was.

Weak Development Team 106

Weak Development Team Feedback Software Research Software Startups 106

The Product Cafe

APRIL 14, 2024

You need to understand the strengths of your team members. Even with a talented team, success becomes unattainable if their goals diverge from yours. Even with a talented team, success becomes unattainable if their goals diverge from yours. Therefore, for you to be successful, your team needs to be aligned with your goals.

Product Management 52

Product Management Product Manager Customer Feedback Feedback Software 52

Userpilot

JANUARY 8, 2024

Host product webinars to reach your target audience Develop webinar content that educates your audience on industry trends, common challenges, and how your product addresses these issues. Use YouTube marketing to reach relevant audiences Develop informative and engaging videos related to your product or industry.

Analytic Tools 101

Analytic Tools Research Software Feedback Software Customer Experience 101

Userpilot

NOVEMBER 21, 2023

TL;DR Product managers often don’t get the due recognition for their work and their role is often marginalized by frustrated leadership or other teams. Allocating time for a specific research stage is often a no-go for leadership, so make the habit of interviewing customers continuously. Average ships per person in the team.

Technical Review 85

Technical Review User Testing Product Management Product Manager 85

Mironov Consulting

FEBRUARY 28, 2024

An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that their teams can finish work already underway.    Lately, I’m calling this permission to stay focused.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

UX Studio: Product Management

MARCH 12, 2024

But titles in UX management and leadership vary a lot. The role is a combination of design and research team lead. The biggest part of a manager or team leader’s job is building a great team. A great team is made of two things: the right people and the right structures and processes to support them.

UX 68

UX Weak Development Team User Testing Research Software 68

ProductPlan

AUGUST 10, 2023

It’s not sexy and won’t land the leadership team any TED Talks. The team can still make minor changes and improvements that boost adoption, revenue, and retention while still pursuing big bets. Taking a bifurcated approach to product development and innovation is more vital than ever.

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

ProductPlan

NOVEMBER 3, 2021

Effective product team communication is not about talking to your team more often or providing them with more granular tasks. You want to make sure your team understands why what they’re doing matters. Not just from you to your team, but from them to you, and to each other. What is this data telling us?

Weak Development Team 86

Weak Development Team Product Research Customer Feedback Feedback Software 86

Mind the Product

MARCH 16, 2018

It’s a term that focuses on the emotional intelligence / emotional quotient competencies that were introduced by Daniel Goleman and remain essential to our craft such as influencing, teamwork & collaboration, leadership, organizational awareness, and empathy. Sue is an engineering lead on a team and Tom is the product manager.

Weak Development Team 119

Weak Development Team Product Research User Testing Management 119

Gainsight

SEPTEMBER 8, 2021

Organizations create Customer Success teams to increase Net Revenue Retention, and we’ve recently published research showing that NRR drives valuation. But, then, organizations find that the baseline impact of simply having a CS team eventually plateaus–your NRR stagnates. You may also look outside the CS team.

Reporting Tools 105

Reporting Tools Data Visualization Analytic Tools Marketing 105

BrainMates

SEPTEMBER 23, 2020

Up until now, Product Leaders have had to rely on the approaches and frameworks designed specifically for Product Managers or use generic leadership practices which don’t necessarily cover the unique leadership challenges Product Leaders experience. This is a mistake, particularly if you are new to leadership.

Feedback Software 86

Feedback Software Analytic Tools Data Visualization User Testing 86

UX Studio

SEPTEMBER 10, 2019

In this post we created a guide on the steps to take in developing your brand strategy. How to develop your brand strategy? Many well-established medium to large companies (more than 100 employees) out there struggle with communicating their brand message effectively. They establish what you stand for as a team.

Branding 63

Branding Weak Development Team Strategy Research Software 63

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. One way to do it, is to find ways to help other customer-facing teams (like Sales and Support) do their job. A further step into this is to actually be part of those teams sometimes.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

ProductPlan

AUGUST 10, 2023

It’s not sexy and won’t land the leadership team any TED Talks. The team can still make minor changes and improvements that boost adoption, revenue, and retention while still pursuing big bets. Taking a bifurcated approach to product development and innovation is more vital than ever.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Innovatemap

MARCH 22, 2023

In early February, I attended events in both Indianapolis and New York where the message was the same. It’s up to the founder to discover the right angle and amplify the message to the right audience. This type of plan outlines what your business strategy looks like in a poor economic climate.

Weak Development Team 52

Weak Development Team Reporting Tools Data Visualization Banking 52

Mind the Product

NOVEMBER 26, 2019

Bad time-management in product teams (or any team for that matter) is a source of pain for many but, by taking some simple actions you can ensure they’re a thing of the past. Here’s how you can support your team’s time-management as a product leader. Ensure it’s not an issue for new starters.

Customer Experience 116

Customer Experience Weak Development Team Management Management 116

The Product Coalition

MARCH 11, 2020

The roadmap is much more than a directive document that tells teams what to do by when. It is ideally a galvanizing document to drive vision, bring teams into alignment and commitment, and lead them and your customers to your future, promised destination. You own it, but many other teams are gunning to influence it daily.

Roadmap 78

Roadmap Weak Development Team User Friction Document 78

ProductPlan

SEPTEMBER 9, 2019

From the outside, a Product Manager (PM) is a resolute individual responsible for completing a product’s development. Product management leadership requires an ability to support their teams to victory! What are the 4 Phases of a Successful Product Team One-on-One? Again, this is a sign of poor team planning.

Weak Development Team 49

Weak Development Team Construction Feedback Software Certifications 49

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. One way to do it, is to find ways to help other customer-facing teams (like Sales and Support) do their job. A further step into this is to actually be part of those teams sometimes.

User Testing 170

User Testing Customer Feedback Feedback Software Customer Experience 170

The Product Coalition

MAY 17, 2019

The product team : This is the close-knit team that build the artifacts used to evolve the product (green layer). Ideally, this is a cross-disciplinary team working closely together in an iterative/agile kind of way. Culture and rituals are key here: A safe culture is required for such teams to exist and operate efficiently.

Weak Development Team 60

Weak Development Team Product Research Product Management Product Manager 60

The Product Coalition

JANUARY 26, 2022

A leadership story of Chris Bomgaars, founder of EveryPig. Chris’s team worked for a logistics service that tracked the ocean containers coming in and out of the ports. Their team set up the infrastructure and prepared the environment waiting for prospective accounts, which never came.

Reporting Tools 119

Reporting Tools Feedback Software Data Visualization Engineering 119

BrainMates

SEPTEMBER 23, 2020

Up until now, Product Leaders have had to rely on the approaches and frameworks designed specifically for Product Managers or use generic leadership practices which don’t necessarily cover the unique leadership challenges Product Leaders experience. This is a mistake, particularly if you are new to leadership.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization User Testing 52

Nulab

MAY 21, 2020

Roughly 10% of remote workers rated their company culture as “poor,” compared to around 13% of in-office employees. Certainly, upper management should take note: 40% of those who rated their company culture as “poor” said they planned to leave within the year. Similarly, 66.5% of in-office workers. of in-office workers, 34.7%

Data Visualization 52

Data Visualization Reporting Tools Weak Development Team Product Research 52

Mind the Product

MAY 25, 2018

In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes. Initially we worked with a team from ThoughtWorks for 12 weeks. 2014 – Testing and Growing the Team.

User Testing 111

User Testing Weak Development Team Onboarding KPIs Customer Experience 111

The Product Coalition

MARCH 11, 2019

Leadership books for PMs, installment 1 When I first became a manager, I was exposed to leadership training for the first time. And should be trained in leadership fundamentals. And should be trained in leadership fundamentals. I just said that leadership applies to PMs. I have yet to see a company figure this out.

Weak Development Team 60

Weak Development Team Technical Review Leadership Books 60

Usersnap

JUNE 17, 2019

72% of customers blame poor customer service as the reason for having to explain their issue multiple times. Top 4 Struggles for Customer Service Teams. It’s the message and the way they convey it that makes the matter confusing. You have to understand the customer’s problem and forward it to the developers or marketing team.

Reporting Tools 76

Reporting Tools Feedback Software User Testing Customer Feedback 76

People-First Product Leadership

MARCH 4, 2024

How would you approach working with new team members in a different country, specifically to grow empathy and connection, due to cultural differences? Starting a community of practice I joined Pearson to create the Future Technologies team. As time went on, our community of practice leaned into this message.

User Testing 59

User Testing Feedback Software Technical Review Product Research 59

Mironov Consulting

JUNE 27, 2019

Defining my label carefully, a “product leader” is someone who manages a team of product managers. There may also be some designers or a few developers reporting into such roles, but I’m focused away from CTO and VP Engineering roles where the majority of staff are developers. . What does your team and company need?

CTO Coach 108

CTO Coach Onboarding KPIs User Testing Customer Experience 108

The Product Coalition

JULY 29, 2019

Product managers act as the glue between multiple cross-functional teams and effective communication is the foundation of their success; from here the general sense that product managers can’t do their job productively unless they are co-located with their teams. But how does this apply to the PM role?

Product Management 60

Product Management Product Manager Weak Development Team Management 60

Modus Create

JULY 11, 2019

People with strong personalities habitually play devil’s advocate — a habit which, on its own, is actually not bad. Again, the ability to rally a team around a common goal is a great quality in a leader. People who climb the ranks into a leadership position are also often natural leaders. ” Meet With Leadership Beforehand.

User Testing 72

User Testing Feedback Software Weak Development Team Leadership 72

Intercom, Inc.

MAY 8, 2019

How do you keep up with such breakneck development? By building a nimble, swashbuckling team that relishes tackling new challenges on the high seas of marketing. One of the biggest shifts that Meghan has made is to the way her team is organized. ” Marketing in the world of the changing algorithms.

User Testing 116

User Testing Customer Experience Inbound Research Software 116