Userpilot

MAY 10, 2023

It shines a spotlight on: Famous marketing brands that have integrated AI technology. AI-powered marketing tools. TL;DR AI marketing involves leveraging AI technologies like machine learning, deep learning, etc., Google’s speech recognition technology has changed the way marketers address SEO to optimize for voice search.

Data Visualization 72

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 72

Userpilot

SEPTEMBER 23, 2021

Most SaaS companies know that new user onboarding is important, but hardly any of them really nail it. It’s near-impossible to code your own onboarding without a vast amount of time and money, so you need special onboarding software. ” The “Aha Moment” in SaaS new user onboarding. What is user onboarding?

Analytic Tools 94

Analytic Tools Onboarding KPIs Customer Experience User Testing 94

Userpilot

AUGUST 25, 2021

Cohort analysis is a type of behavioral analytics where you group user data into different cohorts to better track and understand user behavior. Cohort analysis is a type of behavioral analytics that helps you see what a segment of your users (a cohort) is doing within your product. Why is cohort analysis important for SaaS?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Userpilot

MAY 5, 2021

When you first hear the term onboarding workflow software, you might think, what is a workflow? Basically, anytime data passes between people and/or systems, a workflow is created. Onboarding workflow software gives you those steps without having to spend thousands of dollars on developing that experience in-house.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

Userpilot

APRIL 13, 2022

Pendo Guides are excellent for onboarding new users and creating other in-app experiences for your SaaS. Pendo Guides are used to provide in-app guidance to web and mobile app users and help improve user onboarding, adoption, and retention. Pendo Guides are used to provide in-app guidance and support.

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Reporting Tools 97

Userpilot

JUNE 19, 2023

Behavioral cohorts use in-app behavior to group users. Cohort retention analysis combined with feature usage analytics is also used to assess the impact of new features on user retention. Amplitude and Google Analytics both support retention analysis functionality but offer no features to act on the insights.

Data Visualization 93

Data Visualization Analytic Tools Customer Experience Customer Feedback 93

Userpilot

MAY 18, 2022

Pendo is a great digital adoption tool , and its Feedback module can cost you quite a bit. Pendo is a platform that helps enterprises improve user onboarding and get in-app analytics and customer feedback. Organizations use Pendo to derive product analytics and launch targeted in-app guides.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

The Product Coalition

JULY 1, 2022

All the user acquisition in the world won’t matter if you’ve got a high churn rate on your app. If you want to know why users are uninstalling or unsubscribing, tools like screen flow, heatmaps, and screen recordings can get users loving?—?instead instead of leaving your app. App churn ?—?the What is app churn?

Analytic Tools 121

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 121

Userpilot

JULY 15, 2019

In-app marketing – Everyone’s doing it in bits and pieces. This guide will give you a holistic idea of in-app marketing, what to improve and how to attract, acquire and retain more users. Ultimately, using in-app marketing to retain customers and upsell to your users is a no-brainer. I hope you enjoy the guide!

Analytic Tools 81

Analytic Tools Feedback Software Research Software Marketing 81

Usersnap

JANUARY 31, 2019

Digital marketing tools are a way to gain a competitive edge. We put together a list of 25 tools that will help you to satisfy your customers, automate repetitive tasks and give you a better insight into how users are interacting with your customers’ product. This is a marketing platform which offers true automation.

Data Visualization 77

Data Visualization Reporting Tools Analytic Tools Feedback Software 77

Gainsight

FEBRUARY 3, 2020

A lot happened to the Gainsight platform in 2019. As the leading customer success platform , we’ve continued to focus on building out the tools that CS teams need to optimize and mature their strategy. So what have we been up to in 2019? Top 10 Gainsight CS Enhancements & New Features Released in 2019.

Analytic Tools 52

Analytic Tools Reporting Tools Customer Communications Data Visualization 52

Userpilot

JUNE 15, 2021

When it comes to fighting churn, cohort analysis is one thing SaaS businesses must have. It’s one of the tools you can depend on to find and fix the causes of churn, which is one of the most common reasons that SaaS businesses fail. Some cohort analysis tools include Google Analytics, Barametrics, and ProfitWell.

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs Customer Experience 52

Userpilot

OCTOBER 7, 2021

In fact, we would encourage you to have a good look at all the user onboarding software products on the market to see how they compare to each other. Pendo's building block system is intuitive and easy to use. The product insights and analytics from this part of Pendo are mostly vanity data.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Experience 98

Gainsight

MAY 8, 2019

Evaluating software is tough. The only advice I can give is: read the reviews , read the comparisons , read the case studies , and demo everything. But you know what’s worse than spending time on demo calls? Buying the wrong software and getting stuck with a product that doesn’t serve your needs.

Analytic Tools 49

Analytic Tools Feedback Software Data Visualization Reporting Tools 49

Userpilot

OCTOBER 19, 2021

Although best known for its analytics , Pendo features two other toolsets that are of value to product marketing teams. There's a product tour system that guides users towards feature adoption. We will also suggest an alternative and more cost-effective solution: surprise, surprise – Userpilot. Dashboards.

Data Visualization 94

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 94

Gainsight

DECEMBER 27, 2019

The weather outside might be frightful, but looking back, 2019 was pretty delightful. With 2020 just around the corner, now is the perfect time to catch up on Gainsight’s top product experience blog posts of 2019. Top 10 Product Experience Blog Posts of 2019. Top 10 Product Experience Blog Posts of 2019.

Customer Experience 97

Customer Experience Article Feedback Software Analytic Tools 97

Userpilot

MARCH 14, 2019

Five minutes for users to say “oh, I get it” about your software. According to TechCrunch, if your users don’t get your software, 77% of them won’t come back. Of course, nothing can be done without a few user onboarding tools to hold yourself back. User onboarding tools for in-app experiences.

Analytic Tools 40

Analytic Tools Feedback Software Research Software Data Visualization 40

Userpilot

OCTOBER 26, 2021

Is the "North Star Metric" just another bit of SaaS jargon somebody has coined to rename something everybody already knows about? What other SaaS companies use the North Star Metric and how can you find yours? What is a good framework to use when creating a good North Star Metric for SaaS? Userpilot can help.

B2C 97

B2C Onboarding KPIs Analytic Tools B2B 97

Gainsight

JULY 22, 2019

When I was a kid imagining the future of 2019, it looked a lot different than the present we live in today. In my lifetime I’ve seen astonishing leaps in science and technology; it’s just that most of the really impressive stuff is happening behind the scenes. I write articles for a software company.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Reporting Tools 40

Gainsight

JULY 22, 2019

When I was a kid imagining the future of 2019, it looked a lot different than the present we live in today. In my lifetime I’ve seen astonishing leaps in science and technology; it’s just that most of the really impressive stuff is happening behind the scenes. I write articles for a software company.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Reporting Tools 40

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. Analytics for user onboarding.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Userpilot

DECEMBER 23, 2020

Analytics & Experimentation. Proactive onboarding means you proactively lead a user to an outcome, while reactive – that you only respond to their actions in-app. Building your own product adoption tools can set you back a lot of money. Trends to Watch In Product – Table of Contents.

Analytic Tools 122

Analytic Tools Onboarding KPIs Data Visualization Product Research 122

Imaginary Cloud - Design

FEBRUARY 25, 2021

Product designers and UI developers are responsible for creating products that provide solutions to users by assessing specific business/market needs. Therefore, it is essential for designers to count on the right set of tools to develop and deliver a top-quality product. Among some of the most popular tools are Sketch and Figma.

Analytic Tools 63

Analytic Tools Data Visualization Customer Experience Article 63

Business of Software Conference

JANUARY 16, 2020

Sometimes it takes a system design engineer and some cat gifs to really help you see what you’re doing and this funny and informative talk from Boston in 2019 has both! Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? And then they jump into a demo.

Positioning 108

Positioning Analytic Tools Reporting Tools Research Software 108

Indicative

SEPTEMBER 4, 2018

352 billion dollars: that’s how much businesses worldwide spent on enterprise software in 2017. This number is expected to rise to over 400 billion by 2019. These numbers indicate the growing demand for intelligence software among businesses of all sizes. Plan to seamlessly transition from the old system to the new one.

Data Visualization 73

Data Visualization Feedback Software Analytic Tools Dashboard 73

freshtrax

SEPTEMBER 24, 2019

Adjust , the industry leader in mobile measurement, fraud prevention and cybersecurity, provides high-quality analytics and security solutions for mobile marketers worldwide. A: The Japanese mobile app market is one of the most advanced in the world. We saw the huge untapped potential in the market for mobile solutions.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

eG Innovations

APRIL 12, 2019

IT teams are always on the lookout for the right solution to help them with application performance troubleshooting, and knowing what went wrong, why, for how long, who was affected, etc. CAPM tools that focus on providing contextual insight and actionable analytics to troubleshoot application performance problems are the need of the hour.

Reporting Tools 49

Reporting Tools Data Visualization Naming Research Software 49

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Business of Software Conference

MAY 21, 2020

Alex Yang: The company where we work builds technology to fight global poverty. Our current product is a biometric fingerprint scanner paired with an Android app. The first, is to list specific technology in your stack. like all craftsmen hackers like good tools. Your team is still using outdated technology.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Userpilot

MAY 14, 2019

WalkMe is one of the most popular tools for driving user adoption, but that doesn’t always mean it’s the best fit for your company. You can then make a more informed decision when it comes to choosing the best software for your business. This is a crucial aspect of product adoption software. Enterprise.

Analytic Tools 40

Analytic Tools Feedback Software Data Visualization Reporting Tools 40

Indicative

OCTOBER 22, 2020

The average worldwide retention rate in mobile apps from 2012 – 2019 was less than 35%. Let us walk through a simple example: You are building an e-commerce app. We do not know in this scenario if the customer came to the app through a discounted promotion or if their spending patterns are only on paydays during a month.

Data Visualization 76

Data Visualization Customer Experience Analytic Tools Feedback Software 76

Mixpanel

MAY 5, 2021

Imagine the internal ‘pat on the backs’ and recognition that occurred when Gmail fully launched dark mode for the mobile app, Figma released multi-account to switch between personal and work design spaces, or Apple announced their M1 chip. Teams are praised whenever they release a new feature (or product) to their customers.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Userpilot

MARCH 29, 2024

13 top examples of SaaS brand activations include: Userpilot hosts industry webinars to generate brand awareness. Bynder triggers product demos for website visitors to drive brand activation. Tableau builds trust with potential customers on software review platforms. What is brand activation?

Branding 100

Branding Analytic Tools Feedback Software User Testing 100

Userpilot

JULY 26, 2022

Customer retention is the key ingredient when it comes to growing your SaaS product without having to acquire new customers. Customer retention is a SaaS metric that measures the ability of a product to retain customers over a long timeframe. With a tool like Userpilot , you can create all of these without a single line of code.

Onboarding KPIs 93

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 93

Userpilot

FEBRUARY 28, 2023

SaaS business models depend on repeat subscriptions, making it crucial for companies to retain as many customers as possible. Get an overview of the overall NPS score An NPS analysis platform automatically computes the survey findings and visualizes them on a dashboard. Why do you need an NPS dashboard?

Data Visualization 93

Data Visualization Dashboard Customer Feedback User Testing 93

Userpilot

JANUARY 12, 2024

TL;DR Funnel charts are excellent tools for visualizing how data flows through a funnel. It is also a great tool for finding outliers. Bar charts are excellent numeric comparison tools, with bar sizes revealing the relative difference in sizes. Analyzing event distribution over multiple platforms. A vertical bar chart.

Data Visualization 104

Data Visualization Analytic Tools Onboarding KPIs Research Software 104

Intercom, Inc.

NOVEMBER 5, 2019

Speed is our solution to hitting ambitious targets and increasing our efficiency. That gets into call recordings and voice analytics on that front. So, the three things that we care a lot about are process, good qualification, and how we leverage different tools to actually get back to people faster and in more automated ways.

Research Software 139

Research Software User Testing Analytic Tools Reporting Tools 139