Userpilot

JUNE 19, 2023

Teams use cohort retention analysis to evaluate their strategies and analyze long-term user behavior trends to improve customer retention. Acquisition cohorts divide users based on when they started using the product. Behavioral cohorts use in-app behavior to group users. It is also useful for predicting future revenue.

Data Visualization 82

Data Visualization Analytic Tools Customer Experience Customer Feedback 82

Business of Software Conference

JULY 29, 2019

At every Business of Software Conference we record the talks so that you, the great people of the internet, can join in the feast of learning that our attendees get to gorge themselves upon. Product & UX. Come, join a multitude of SaaS entrepreneurs at the great watering hole of knowledge to learn from some incredible teachers.

Software Review 49

Software Review Analytic Tools Technical Review Data Visualization 49

Userzoom

MAY 12, 2020

The magnitude of the challenge is intensified by the relative digital and user experience maturity of healthcare companies. A 2019 survey identified that 59% of healthcare organizations still lacked a well-defined digital strategy. For many, this has proven to be a challenging sprint against the pace and scale of the pandemic.

Healthcare 95

Healthcare Analytic Tools Research Software User Testing 95

The Product Coalition

OCTOBER 30, 2019

Here’s the good news if you’re working on a mobile product: App installs are increasing worldwide. App Downloads Worldwide. 477 apps find their way into the app store every week. Short reminder: A mobile SDK (“Software Development Kit”) is a piece of code that enables your app to communicate with 3rd parties.

Analytic Tools 83

Analytic Tools Data Visualization Feedback Software User Testing 83

Userzoom

DECEMBER 20, 2017

At the start of 2017 I made several predictions about UX design and research. Organizational UX maturity grew across the board. A lot of organizations that we work with have hired senior UX leaders. Tools like UserZoom are making it easier and easier to quickly build a study, launch it and start sharing insights in hours.

Data Visualization 50

Data Visualization User Testing Research Software Customer Experience 50

Userpilot

NOVEMBER 13, 2019

Product adoption is crucial to the success of any SaaS product. Everyone in the SaaS world has heard about product-led growth (PLG). PLG is what every SaaS company is currently aiming for. Most SaaS products offer free trials. It’s easy for users to sign up and give your product a try. Utilize in-app marketing.

Analytic Tools 53

Analytic Tools Onboarding KPIs Customer Experience Messaging 53

Userpilot

DECEMBER 10, 2020

But for SaaS companies – when it’s handled correctly – negative feedback can also be one of the fastest routes to improving your product, customer service and even marketing. Tools for categorizing and collecting feedback. How to learn from negative user feedback and improve. Sources of negative feedback.

User Testing 91

User Testing Feedback Software Customer Feedback Analytic Tools 91

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention. Definition of user onboarding.

Books 98

Books Research Software Feedback Software Analytic Tools 98

eG Innovations

FEBRUARY 17, 2020

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. For example, when using Azure IaaS to store data, applications, operating systems, when application servers or desktops are hosted in the cloud, you still need to monitor those.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Amplitude

AUGUST 6, 2019

It’s also about building a user experience. inspiration should come from your actual customers—user feedback is invaluable at picking up on what’s working in your design and what needs tweaking. Outside of your customers, fellow designers are another great way to inspire new UX ideas.

UX 70

UX User Testing Onboarding KPIs Customer Experience 70

The Product Coalition

JUNE 19, 2019

Designing software product at Brilliant Over the last 15 months, I’ve been at Brilliant , I’ve definitely grown to have the opinion that it is better if it’s not just one. Traditionally, my “superpower” had been working with Product Analytics and being able to use data to make product decisions. Why should it only be one?

Analytic Tools 84

Analytic Tools Research Software Data Visualization User Testing 84

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

Analytic Tools 95

Analytic Tools Feedback Software Reporting Tools Education 95

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

BrainStation Product Management

OCTOBER 1, 2019

They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. In terms of digital product management, PMs are the glue that holds together the user experience, the technical requirements, and the business requirements of a product.

Technical Review 55

Technical Review User Testing Analytic Tools Product Research 55

BrainStation Product Management

FEBRUARY 28, 2019

According to BrainStation’s 2019 Digital Skills Survey , 88 percent of Product Managers polled began their careers in a different field, a number higher than any other discipline. Similarly, all Product Managers should be comfortable drawing out wireframes and evaluating UX. Personal Skills Are Essential for Product Managers.

Technical Advisors 70

Technical Advisors Reporting Tools Analytic Tools Product Research 70

Userpilot

SEPTEMBER 23, 2021

Most SaaS companies know that new user onboarding is important, but hardly any of them really nail it. Perhaps that’s because onboarding is a complex process, involving the education of each new user so that they’re satisfied on an individual level with the value they receive from your business. “Aha!

Analytic Tools 84

Analytic Tools Onboarding KPIs Customer Experience User Testing 84

BrainStation Product Management

FEBRUARY 28, 2019

According to BrainStation’s 2019 Digital Skills Survey , 88 percent of Product Managers polled began their careers in a different field, a number higher than any other discipline. Similarly, all Product Managers should be comfortable drawing out wireframes and evaluating UX. Speak to a Learning Advisor.

Technical Advisors 40

Technical Advisors Reporting Tools Analytic Tools Product Research 40

Modus Create

MARCH 14, 2023

Digital transformation is the process of managing the adoption of digital products, platforms, and processes to create a more competitive organization. Each example showcases how an enterprise successfully adopted digital products, platforms, or processes to make a positive impact on its bottom line.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Userpilot

MARCH 7, 2022

To take us through the topic of growing a SaaS business and the bumpy road to success, we interviewed Micha? Sadowski is the founder and CEO of Brand24 , a social media monitoring solution that provides instant access to brand mentions across social, news, blogs, and more. Challenge #1: Stand out with product experience.

Analytic Tools 128

Analytic Tools Data Visualization Reporting Tools Technical Review 128

Reveal

DECEMBER 2, 2021

Reveal Embedded Analytics. This is where tools such as Reveal and Looker come in handy – they convert raw data into easy-to-understand and easy-to-use insights that enable organizations to reshape and modernize the way they do business. In 2019, Looker got acquired by Google and is now part of the Google Cloud platform.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

JULY 15, 2021

Good user onboarding for SaaS is part science, part art. A guide on how to pick the best onboarding software. Onboarding is the ongoing process of educating users about a product. The best onboarding software on the market is Userpilot. What is SaaS user onboarding? Let’s get right into it.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

UX Studio: Product Management

FEBRUARY 26, 2019

I have spent more than 15 years with UX design agencies. This puts me in a position to tell endless stories of the heroic work top UX agencies do day after day to fight for a better digital world. Today I’m going to give you an overview of the top UX design agencies. Let’s jump right in and look at the top UX agencies list.

UX 80

UX Data Visualization Research Software Analytic Tools 80

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. We hope this material will help you feel more confident in the coming year.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Userpilot

OCTOBER 26, 2021

Is the "North Star Metric" just another bit of SaaS jargon somebody has coined to rename something everybody already knows about? What other SaaS companies use the North Star Metric and how can you find yours? What is a good framework to use when creating a good North Star Metric for SaaS? Userpilot can help.

B2C 89

B2C Onboarding KPIs Analytic Tools B2B 89

UX Studio

MARCH 17, 2019

Out of all these brand names and similar-looking portfolios, you need to pick a UX agency to work with. Here’s how I would go about finding a UX agency for my own project. Why finding the right UX agency matters. Committing yourself to a UX design studio presents a huge decision. Common mistakes in choosing UX agencies.

Research Software 60

Research Software User Testing UX Analytic Tools 60

Modus Create

MARCH 8, 2020

As the world observes International Women’s Day on March 8th, it is a great reminder to celebrate the women that help drive Modus and support women in technology every day. While many articles focus on the lack of women in technology, that is not the approach I want to take. Technology consists of many different roles and jobs.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

Userpilot

MARCH 14, 2019

Five minutes for users to say “oh, I get it” about your software. According to TechCrunch, if your users don’t get your software, 77% of them won’t come back. Of course, nothing can be done without a few user onboarding tools to hold yourself back. Perfect In-App Product Experience.

Analytic Tools 40

Analytic Tools Feedback Software Research Software Data Visualization 40

Userpilot

DECEMBER 23, 2020

Analytics & Experimentation. Proactive onboarding means you proactively lead a user to an outcome, while reactive – that you only respond to their actions in-app. Secondary onboarding allows you to teach the already activated users how to use more value-driving, secondary features. Natália Kimli?ková,

Analytic Tools 122

Analytic Tools Onboarding KPIs Data Visualization Product Research 122

Userpilot

JULY 26, 2022

Customer retention is the key ingredient when it comes to growing your SaaS product without having to acquire new customers. Customer retention is a SaaS metric that measures the ability of a product to retain customers over a long timeframe. You can also collect feedback on user sentiment and act on it.

Onboarding KPIs 82

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 82

Mixpanel

MAY 5, 2021

Imagine the internal ‘pat on the backs’ and recognition that occurred when Gmail fully launched dark mode for the mobile app, Figma released multi-account to switch between personal and work design spaces, or Apple announced their M1 chip. Users can fund their Bits account through PayPal or Amazon Payments. Incompatibility.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Imaginary Cloud - Design

JANUARY 30, 2020

In 2017, Gartner introduced the concept augmented analytics in his Augmented Analytics is the Future of Data and Analytics report. In the last year, major companies in business intelligence (BI) digital solutions, such as Qlik and Tableau were already investing on it.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Userzoom

DECEMBER 4, 2019

According to our recent State of UX in the Enterprise survey , ‘including research within the product development process’ is now the #1 challenge faced by UX teams in 2019. UX Designer / Researcher | adjust.com. “I For me it is crucial to be part of the roadmap creation when developing the UX strategy.

User Testing 116

User Testing Product Research Research Software Customer Feedback 116

Business of Software Conference

JULY 2, 2019

Jane Austin (Director of Product Design, Babylon Health) – 10 Easy Ways To Irritate Your Design Team from Business of Software Conference. April Dunford UK Book Launch Tour BoS USA 2019 BoS Europe 2020. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

Weak Development Team 40

Weak Development Team Research Software User Testing Analytic Tools 40

Userzoom

NOVEMBER 6, 2019

Alfonso de la Nuez, UserZoom’s Co-founder and Co-CEO, discusses how we now live in a world of digital experiences and in order for modern companies to survive, they need to democratize UX insights throughout the entire organisation. . This is the final presentation we’ll be sharing from BetterUX 2019. Are we ready?

Research Software 68

Research Software User Testing Product Research UX 68

Userzoom

NOVEMBER 18, 2019

What are the top challenges that UX professionals will face in 2020 and what can we do to solve them? Over the last couple of years we’ve surveyed hundreds of people from some of the biggest companies in the world to discover the current UX landscape in enterprise organizations.

User Testing 91

User Testing Product Research UX Data Visualization 91

Business of Software Conference

FEBRUARY 4, 2019

Design is a process where we finely tune our intuition to create great user experiences. In the world of KPIs, some practices, like growth hacking Monthly Average Users (MAUs), have hurt the online experience. Jared Spool (Founder, UIE) – Design Metrics That Matter from Business of Software Conference.

Analytic Tools 88

Analytic Tools Research Software Data Visualization Software Review 88