Mironov Consulting

DECEMBER 17, 2023

In the heat of an enterprise deal moment, it’s easy to think very short-term about the long-term costs of specials and “small requirements.”    The upside (for the sales team) is huge, and the cost (for product/engineering/support) is diffuse.    Far away.    Hard to see. 

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

Business of Software Conference

JUNE 5, 2019

April Dunford UK Book Launch Tour BoS USA 2019. We had made a bad hire. And within a bank within large corporations most of the systems that are built inside those enterprises are not tools they’re tasks. I want to talk about our journey to Andi and how we developed Andi which is our virtual assistant.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Business of Software Conference

JULY 28, 2020

And now what happens out of something like this is you’ll do a thing that your security professional thinks is bad. They’re pretty bad at it. So, I started with this concept that we think people make bad decisions. A product manager doesn’t bear a cost for a bad decision. Those of you from the UK?

Reporting Tools 69

Reporting Tools Research Software Data Visualization Banking 69

Usersnap

JUNE 11, 2019

Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. This trend is bound to increase with iterative development, continuous integration, and rapid deployment becoming the norm. Agile development also involves working with cross-functional teams.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

Business of Software Conference

JANUARY 31, 2020

You can spend as much as you want on developing a product, but no one cares how much you spend – they only care about it’s value. I’m a 40 year Silicon Valley veteran of enterprise and B2B software; last 30 years of that on the product management side. And your typical team costs you per year? Good for you.

Weak Development Team 59

Weak Development Team User Testing Customer Experience B2B 59

Intercom, Inc.

JULY 9, 2020

And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. Atlassian does not have an outbound sales team.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Business of Software Conference

JULY 26, 2016

BoS Europe 2019 BoS USA 2019. Mikey Trafton: How To Manage Your Badass Team. Peldi Guilizzoni: 10 Years Of Balsamiq – What I’ve Learned. Bethany Pagels-Minor: The Many Flavors Of Agile – What’s The Right One For Your Team? Alison Coward: Designing High-Performing Teams.

Weak Development Team 70

Weak Development Team Data Visualization Customer Feedback User Testing 70