Gainsight

OCTOBER 23, 2019

The critical role played by customer success (CS) teams is well known, as is the importance of the customer success software powering these teams. But, could thinking about customer success software as a category be leading us down the wrong path? Understanding the Customer Success Software Market. Here’s why.

Analytic Tools 60

Analytic Tools Research Software Feedback Software Customer Communications 60

Mind the Product

FEBRUARY 20, 2019

2019 promises to continue our run of amazing conferences, with a pre-conference Leadership Forum, even more workshops, more networking events around the conference, and more fun than ever before. So I’m thrilled to announce our first speakers for #mtpcon SF: #mtpcon San Francisco 2019 Speakers. Michael Sippey, VP Product at Medium.

Research Software 99

Research Software Analytic Tools User Testing Artificial Inteligence 99

Revulytics

JANUARY 4, 2019

As we get under way with the new year, let ’s take a look at five trends from 2018 that product management professionals should be aware of going into 2019. Analytics reveal design trends. Shutterstock’s 2018 Creative Trends Report analyzed billions of searches for its visual assets to name the top marketing and design trends for 2018.

Data Visualization 66

Data Visualization Reporting Tools Analytic Tools Research Software 66

Good Product Manager

DECEMBER 16, 2018

And marketers with personas, and I with my roadmap. And so begins my 2019 holiday-themed blog post: ’Twas the Night Before Product Launch: A SiriusDecisions Holiday Poem. Moving From On-Premises to SaaS: Product Management Implications. Product Management Planning for 2019. Were hoping for revenue, acclaim and a nap.

Research Software 68

Research Software Product launches Product Management Product Manager 68

DISQO

JANUARY 10, 2019

Alpha, the on-demand user insights platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

Reporting Tools 85

Reporting Tools Data Visualization User Testing Customer Feedback 85

Good Product Manager

DECEMBER 16, 2018

And marketers with personas, and I with my roadmap. And so begins my 2019 holiday-themed blog post: ’Twas the Night Before Product Launch: A SiriusDecisions Holiday Poem. Moving From On-Premises to SaaS: Product Management Implications. Product Management Planning for 2019. Were hoping for revenue, acclaim and a nap.

Research Software 60

Research Software Product launches Product Management Product Manager 60

Userpilot

AUGUST 30, 2023

Get ready to dive into insightful discussions, practical strategies, and real-world examples that will empower you to create and manage products that meet user needs and leave them truly satisfied. Product Drive is Userpilot’s FREE online event where experts from top companies come to share growth and marketing insights.

Customer Experience 105

Customer Experience User Testing Customer Feedback Research Software 105

Usersnap

FEBRUARY 6, 2021

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies. Nominated for 2019 Business Book of the Year by Porchlight.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Userpilot

JULY 30, 2021

A product manager’s responsibilities include evaluating ideas, setting product strategy, building and sharing product roadmaps, prioritizing features and documenting requirements, defining product releases, and analyzing and reporting on progress. Building and sharing strategic roadmaps. Product manager responsibilities.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

Usersnap

FEBRUARY 6, 2020

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies. Nominated for 2019 Business Book of the Year by Porchlight.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

ProductPlan

NOVEMBER 10, 2020

Creating a world-class eCommerce platform takes tremendous effort, teamwork, and strategic planning. Yes, an eCommerce platform is an online resource that helps shoppers and buys find a variety of products. The overall user experience of an eCommerce website or app consists of many technological components.

Research Software 92

Research Software Feedback Software Reporting Tools Technical Review 92

Bain Public

OCTOBER 25, 2022

Though a startup, Connektica uses their combination of radio frequency expertise, software development, and determined entrepreneurs to arrive at the perfect time to tackle some of the issues of mass manufacturing of satellites. From there, we work together to unpack the potential challenges, as well as build new insights and perspectives.

Product Research 52

Product Research Data Visualization Research Software User Testing 52

Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. Harvard Business School appointed Perri to teach product management in their MBA program in 2019. CEO of Product Labs.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Alchemer Mobile

JUNE 9, 2020

In this presentation originally delivered at Mobile Growth Summit, Apptentive’s CEO and Co-founder, Robi Ganguly, dives into exactly how companies can use feedback to predict churn and extend customer lifetime value. But in the feedback arena, App Store reviews are often measured and managed by a different team. Transcript.

User Testing 182

User Testing Feedback Software Customer Feedback Data Visualization 182

Bain Public

DECEMBER 9, 2020

(Montreal, Canada) – Paul Ortchanian, Founder, CEO, Head of Product, Data and Strategy of Bain Public , will taking part in a Product Management conversation focused on Artificial Intelligence in collaboration with MorphL - the AI platform for e-commerce. by MorphL - the AI platform for e-commerce. Their AI Platform for E?commerce

Artificial Inteligence 52

Artificial Inteligence Research Software Data Visualization User Testing 52

DISQO

JANUARY 10, 2019

Alpha, the rapid consumer feedback platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

User Testing 40

User Testing Product Research Reporting Tools Data Visualization 40

DISQO

JANUARY 10, 2019

Alpha, the rapid consumer feedback platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

User Testing 40

User Testing Product Research Reporting Tools Data Visualization 40

ProductPlan

MARCH 4, 2022

Note: We’ll assume your company sells B2B SaaS software. Few companies in any industry, anywhere in the world, still operate today like it’s 2019. Let’s say that when you drafted the bio for your persona, you had learned that the typical user of your B2B app would be using it in an office. Your users are now remote.

Customer Experience 84

Customer Experience Customer Feedback User Testing Feedback Software 84

Gainsight

AUGUST 30, 2019

This is real-time, super-rich data. I dug into this burning question with customer success (CS) leaders at Pulse 2019. Pulse is an amazing forum for learning and sharing CS and product management best practices—we knew it was the ideal place for onsite, in-person research. Speaking with CS professionals at Pulse 2019.

Feedback Software 40

Feedback Software User Testing Customer Feedback Product Research 40

The Product Coalition

FEBRUARY 5, 2021

Shift #2: A coach One of the big ways the role shifts when you move into a product leadership role is that you now have direct reports. Even though you don’t have any direct reports you should still be coaching your product team, peers, and stakeholders on what good product practice looks like. and ultimately one day succeed you.

Leadership 151

Leadership Technical Advisors Product Research Weak Development Team 151

Gainsight

APRIL 23, 2019

We asked our Pulse 2019 speakers for the best advice they’ve ever received and we’re sharing it with you so you can take your product and career to the next level. These tips are just a taste of the product experience best practices that will be shared at Pulse 2019. What is Pulse 2019? Catch this expert at Pulse 2019.

User Testing 49

User Testing Customer Experience Product Research Research Software 49

Gainsight

MARCH 7, 2019

Back in February, I attended SaaStr 2019 in San Jose. This year was especially fun because not only was I there to learn, I was there to spread the word about our product experience platform, Gainsight PX. . Gainsight and Gainsight PX booth at SaaStr 2019. Slide from Leela Srinivasan’s session at SaaStr 2019.

User Testing 49

User Testing Customer Feedback Product Research Customer Experience 49

ProductPlan

JULY 19, 2019

Key Takeaways From My Favorite Mind the Product 2019 Presentations. Neither do the researchers, founders, marketers, designers, or other PMs. The questions you ask in user research need to be 100% focused on the user. If a user asks a question about your roadmap—deflect, deflect, deflect. What would you add?”

User Testing 59

User Testing Product Research Product Management Product Manager 59

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. Almost all apps experienced significant change in their DAU due to COVID-19. Brands shifted focus to improving long-term retention.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Gainsight

OCTOBER 7, 2019

Customer success has taken the business world by storm, and not just in tech and SaaS. Check out this State of Customer Success report based on LinkedIn data —you’ll see it’s a good time to be in customer success. Unity technologies, ADP, and Slack are just some of our new Gainsight customers.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13

Bain Public

OCTOBER 15, 2019

(Montreal, Canada) – Paul Ortchanian, Founder, CEO, Head of Product, Data and Strategy of Bain Public, is honoured to be leading an expert workshop in collaboration with Techstars Montreal AI Accelerator, a world-wide network committed to authentic mentorship, collaboration and start-up growth.

Workshop 40

Workshop Artificial Inteligence User Testing Research Software 40

Mixpanel

AUGUST 11, 2020

From understanding the analytics landscape to mapping capabilities with KPIs and integrating new tools with your current stack, we know that choosing a product analytics solution can be overwhelming—not to mention, time-consuming. How is Mixpanel different from marketing analytics tools like Google Analytics?

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Mixpanel

JULY 30, 2021

With an estimated 83 million people who still lack access to formal financial services, Indonesia has one of the largest unbanked and underbanked populations in the world. LinkAja was formed in 2019 to tackle this opportunity by providing e-wallet solutions to Indonesia’s unbanked and underbanked population.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Alchemer Mobile

FEBRUARY 7, 2019

The convenience and near-instant gratification offered by apps in the Food and Drink category is a key part of our modern-day lives. Food and drink apps straddle both the physical and digital worlds, and work to blur the lines between the two. The potential reach of food and drink apps is just being realized.

Feedback Software 157

Feedback Software User Testing Customer Feedback Research Software 157

UX Planet

FEBRUARY 2, 2024

Crude prototyping methods are fast and inexpensive to create and can be used as a great tool in initial ideation and brainstorming meetings. These can be built using prototyping tools and software like Marvel or Proto. Alternatively, simple versions can also be made using presentation software like PowerPoint or Keynote.

Healthcare 65

Healthcare User Testing Feedback Software Product Research 65

Usersnap

JANUARY 12, 2022

However, their (and all product team members’) superpowers and role in SaaS growth is invaluable! of a Chief Product Officer Obsession with the customer’s problem Business savvy Design focus Data-driven thinking Insatiable curiosity Technical fluency Vision How to Become a CPO? Data-driven thinking.

Research Software 52

Research Software Feedback Software Analytic Tools Fractional CTO 52

The Product Coalition

DECEMBER 20, 2018

Tools are like the anchors that serve to rein in inspiration, focus and achieve your goals. Roadmapping is one of the unsung heroes in the product arena. The principles of creating a Product Roadmap First of all: as PMs, you are assumed to hold an ability to improvise. What should we include on a Product Roadmap?

Roadmap 60

Roadmap Data Visualization User Testing Technical Review 60

ProductPlan

APRIL 12, 2022

Slack began as a humble internal communication tool for a failed online game and ended up the fastest growing SaaS. In just a few short years, the business messaging app Slack established itself as a communication hub. Its reputation as a fun work app that unifies people, by organizing searchable information in channels.

Feedback Software 52

Feedback Software Analytic Tools Research Software Product Strategy 52

Mixpanel

MAY 5, 2021

Imagine the internal ‘pat on the backs’ and recognition that occurred when Gmail fully launched dark mode for the mobile app, Figma released multi-account to switch between personal and work design spaces, or Apple announced their M1 chip. ” and “What data supports users actively valuing it?” Tech costs.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Usersnap

JULY 1, 2020

It’s been 2 years since we at Usersnap started developing a tool for Customer Experience. For research purposes, we talked to many experts, interviewed a large number of potential customers, and even built a community ! If that‘s the case, you can use the data presented in this report as a benchmark.

Data Visualization 98

Data Visualization Reporting Tools Customer Experience User Testing 98

Intercom, Inc.

JULY 9, 2020

When taken in the context of his ‘coming of age’ alongside SEO it’s little wonder that his insights on the topic are worth hearing. We hear Kevin’s predictions for the future of SEO and why keywords might not be as important as we think. And I would say I have a very analytical and ambitious mind.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199