Modus Create

SEPTEMBER 11, 2023

With over 100 million developers and 370 million repositories, GitHub is the world’s most popular platform for source code management and a driving force behind today’s open-source revolution. 90% of the Fortune 500 manage their software on GitHub, and that number is only increasing. Enabling it directly in GitHub is incredibly easy.

Enterprise 110

Enterprise Reporting Tools Research Software User Testing 110

Gainsight

DECEMBER 26, 2018

That’s what Forrester analyst TJ Keitt said in his September 2018 report, How to Build a Customer Success Program , and I couldn’t agree more. And if 2018 is the year CSM “hit the mainstream” as TJ Keitt put it, 2019 will be the year it became indispensable for business. Technology: Expanding Digital Services.

Onboarding KPIs 53

Onboarding KPIs Reporting Tools Research Software Engineering 53

Gainsight

OCTOBER 23, 2019

The critical role played by customer success (CS) teams is well known, as is the importance of the customer success software powering these teams. But, could thinking about customer success software as a category be leading us down the wrong path? Understanding the Customer Success Software Market. Here’s why.

Analytic Tools 60

Analytic Tools Research Software Feedback Software Customer Communications 60

The Product Coalition

DECEMBER 23, 2022

is a question my engineers have genuinely asked me more than once so far in my career. To make things more eye-opening, between 2017 and 2019, PM job openings in the US alone had already grown in a frenzy: 32% growth from 13.4k “What value do you folks even bring?” Based on numbers from Product Board, there were only 13.4k

Analytic Tools 110

Analytic Tools Reporting Tools Feedback Software Product Management 110

Usersnap

JUNE 17, 2019

72% of customers blame poor customer service as the reason for having to explain their issue multiple times. But, as a customer service agent or the feedback receiver, you know customers are sometimes just as guilty. Top 4 Struggles for Customer Service Teams. But, pointing fingers at the customer service agents is no solution.

Reporting Tools 76

Reporting Tools Feedback Software User Testing Customer Feedback 76

Mironov Consulting

DECEMBER 17, 2023

  The upside (for the sales team) is huge, and the cost (for product/engineering/support) is diffuse.  It’s easy to believe that a small piece of software that works today is done – that it will keep working into the far future.    Far away.    Hard to see. 

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

freshtrax

JULY 16, 2019

PKSHA Technology Inc. It is an e-commerce company that provides a platform on the C2C online resale marketplace. It is an e-commerce company that provides a platform on the C2C online resale marketplace. The platform started from a mobile phone app and has expanded to a website with more than 10 million active monthly users.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

Amplitude

JANUARY 21, 2021

The road to better decision-making begins with enabling self-service access to data. Since then, the mission has expanded to include a full suite of financial products to help people achieve financial independence, which means improving financial literacy and providing people with the tools to make smart financial decisions.

Data Visualization 105

Data Visualization Reporting Tools Product Research Customer Feedback 105

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. An aerospace engineer turned entrepreneur, Adam learned early the best way to earn trust was proving you deserve it. And that’s where people like Adam Markowitz come in. Start early. ” Liam: What was that like?

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Mixpanel

JANUARY 20, 2020

At Mixpanel, we always strive to move quickly and provide customers with the analytics tools they need to build great products. In 2019, we shipped over 80 features and wanted to share some highlights to help you get the most out of Mixpanel – and innovate faster in 2020. Measure the success of your launches with the Impact report.

Data Visualization 71

Data Visualization Analytic Tools Customer Experience Customer Feedback 71

The Product HQ

MAY 10, 2024

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. According to AI trends from Finances Online , the CAGR growth rate for the market size of the AI industry exceeds 33% between the period 2019 and 2022.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

UX Studio

MAY 30, 2023

Unless your company is bringing great innovation to the market, there are likely to be multiple competitors offering similar products or services. Mobile payment systems are a good example of this. How can we make users feel safe regarding products and services? Trust is a crucial factor for a business to grow.

UX 97

UX Reporting Tools Research Software Data Visualization 97

Gainsight

MAY 8, 2019

Evaluating software is tough. Buying the wrong software and getting stuck with a product that doesn’t serve your needs. A critical but often-overlooked trait of software is: Was it originally built to do the thing I’m buying it for ? Pendo was originally created as a web analytics tool. Sure, it sounds like work.

Analytic Tools 49

Analytic Tools Feedback Software Data Visualization Reporting Tools 49

The Product Coalition

MAY 3, 2022

The Google -owned video service saw usage grow from 73% of U.S. adults in 2019 to 81% in 2021. In my opinion, a higher engagement rate is the priority because a higher engagement from the users would mean that they like the product or the service that they are getting and are coming back to the product. Reported Videos?—?We

Reporting Tools 130

Reporting Tools Product Management Product Manager Customer Feedback 130

Userpilot

JULY 30, 2021

A product manager’s responsibilities include evaluating ideas, setting product strategy, building and sharing product roadmaps, prioritizing features and documenting requirements, defining product releases, and analyzing and reporting on progress. It’s a necessary activity no matter what development methodology the engineering team uses.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

Centercode

AUGUST 7, 2020

They’re using Centercode solutions to improve opportunity costs, bring down support costs, and decrease returns — amounting to a 40% reduction in costs overall. But without repeatable processes — and specific tools to support them — providing those insights takes a back seat to beta’s many moving parts. Product Managers.

User Testing 78

User Testing Product Research Reporting Tools Testing 78

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? Coda’s purpose: prove that docs can be as powerful as apps – and provide an elegant solution to the problems of 2020, not 1980. Google uses a system for goal-setting called OKRs.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

ProductPlan

NOVEMBER 10, 2020

Creating a world-class eCommerce platform takes tremendous effort, teamwork, and strategic planning. Yes, an eCommerce platform is an online resource that helps shoppers and buys find a variety of products. The overall user experience of an eCommerce website or app consists of many technological components.

Research Software 92

Research Software Feedback Software Reporting Tools Technical Review 92

Mixpanel

JANUARY 14, 2019

Segmentation has been our most heavily used report since its release in late 2011, and until recently, it was the report that greeted users when they logged in. Retiring the report is a bittersweet moment for many of us here, but a necessary step to deliver more advanced analytics capabilities to our customers.

Data Visualization 45

Data Visualization Reporting Tools Analytic Tools Customer Feedback 45

Amplitude

DECEMBER 10, 2019

When you join a company, you relying on their understanding of whether or not Design tends to be greatly outnumbered by engineering on individual product teams. Designers are still paid less than their engineering, data and product counterparts. Design tends to be greatly outnumbered by engineering on individual product teams.

Data Visualization 133

Data Visualization Analytic Tools Reporting Tools Research Software 133

Intercom, Inc.

DECEMBER 18, 2019

As 2019 draws to a close, it’s time to reflect on another amazing year at Intercom. It’s a must-read for anyone who’s ever been charged with tackling problems for which there are no clear solutions. We’ve launched three new podcast series and released 58 individual episodes. . Interesting intersections. Enter bots.

Research Software 30

Research Software Reporting Tools User Testing Customer Experience 30

Mixpanel

DECEMBER 21, 2022

Watching 70% of a video used to count as a “view,” followed in 2019 by a cut-off of only 2 minutes. This resulted in their numbers looking way more appealing to investors, but it was also glaringly non-sensical as a measurement for meaningful growth and success for their platform. Am I clinging to a worldview or existing beliefs?

Analytic Tools 122

Analytic Tools Data Visualization Customer Experience Reporting Tools 122

BrainStation Product Management

FEBRUARY 28, 2019

According to BrainStation’s 2019 Digital Skills Survey , 88 percent of Product Managers polled began their careers in a different field, a number higher than any other discipline. 71 percent of Product Managers reported participating in workshops, roughly 65 percent in both online and in-person courses, and 55 percent in webinars.

Technical Advisors 70

Technical Advisors Reporting Tools Analytic Tools Product Research 70

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

The Product Coalition

APRIL 27, 2020

Try to come up with The Perfect Solution from the first try and cover all the edge cases Roll out a solution which kind of works, but still requires the user to suffer a bit Listen to theorists and “experts” who did not build anything significant. Bottom line: we do not even expect software to work any more. It’s a tough one.

Research Software 78

Research Software Reporting Tools Customer Experience Software Review 78

The Product Coalition

MAY 23, 2019

The more gadgets are becoming reliant on voice, the more website owners understand the significance of speeding with voice search and voice technology and the fact that the Internet of Things can help brands win. These voice assistants inhabit hundreds of devices that don’t use Google’s search engine to perform the tasks. Hey, Google!

Reporting Tools 60

Reporting Tools Engineering Customer Experience User Testing 60

Birst BI

AUGUST 27, 2019

Have you used a digital product or service while shopping in the past year? From the massive amounts of data that are being generated from your digital interactions, retailers have an opportunity to collect this data, along with other information, to effectively identify problems, opportunities and solutions. Attend Sept. Register now.

Data Visualization 40

Data Visualization Reporting Tools Analytic Tools Research Software 40

Product Management Unpacked

APRIL 3, 2020

According to a Gartner report “How to Cultivate Effective ‘Remote Work’ Programs Refreshed 14 May 2019, Published 16 January 2018,” three of the four key challenges are: Mutual lack of trust undermines good remote work intentions. In this post, I focus on the first one: trust. Get on the phone/web and resolve things asap!

Weak Development Team 163

Weak Development Team Banking Product Management Product Manager 163

Gainsight

AUGUST 31, 2020

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. Amy started as a hardware engineer. She is an electrical engineer by education, and her first job was at G.E. working on radar systems. Some of you may have heard of the Peloton Cycle.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

BrainStation Product Management

OCTOBER 1, 2019

They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. They need a blend of “big picture” and detail-oriented skills, must be creative as well as analytical in their thinking, and feel comfortable interacting with people and technology. .

Technical Review 55

Technical Review User Testing Analytic Tools Product Research 55

eG Innovations

NOVEMBER 30, 2021

HDX Optimization for Teams allows you to deliver 720p high-definition video calls at 30fps through your Virtual Apps and Desktops solution. The optimized solution can be thought of as splitting the Teams client into two, with the user interface living inside of the VDA and the media rendering/engine running on the endpoint.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

The Product Coalition

FEBRUARY 20, 2019

But in our case, this role is spread out across our remote engineering team. Note that our process works for any engineering team, working together in the same office or remotely. Note that our process works for any engineering team, working together in the same office or remotely. And there is a very good reason for that.

Customer Experience 60

Customer Experience Development Feedback Software Reporting Tools 60

Amplitude

SEPTEMBER 10, 2019

With Amplitude Engage, you can dynamically send hyper-targeted, behavioral audiences to ad networks, marketing automation tools, and personalization engines to power tailored campaigns and experiences. Measure how your custom metrics vary over time with expanded period-over-period reporting. Assign project-level permissions.

Data Visualization 40

Data Visualization Customer Experience Customer Feedback Document 40

BrainStation Product Management

FEBRUARY 28, 2019

According to BrainStation’s 2019 Digital Skills Survey , 88 percent of Product Managers polled began their careers in a different field, a number higher than any other discipline. 71 percent of Product Managers reported participating in workshops, roughly 65 percent in both online and in-person courses, and 55 percent in webinars.

Technical Advisors 40

Technical Advisors Reporting Tools Analytic Tools Product Research 40

PMLesson's Ace the PM Interview

APRIL 9, 2020

Software development is one of the few highly skilled occupations that doesn’t require any professional certification. Course Report’s Top Schools of 2019-2020. Course Report has followed the coding bootcamp industry since 2013. Focus Areas: Software Engineering, Data science, UX/UI Design and Cybersecurity.

Software Review 52

Software Review Data Visualization Technical Advisors Analytic Tools 52

Gainsight

MARCH 7, 2019

Back in February, I attended SaaStr 2019 in San Jose. This year was especially fun because not only was I there to learn, I was there to spread the word about our product experience platform, Gainsight PX. . Gainsight and Gainsight PX booth at SaaStr 2019. Slide from Leela Srinivasan’s session at SaaStr 2019.

User Testing 49

User Testing Customer Feedback Product Research Customer Experience 49

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry. .

User Testing 122

User Testing Research Software Product Research Customer Feedback 122