Intercom, Inc.

MARCH 10, 2022

The e-commerce landscape has grown exponentially since 2020, with experts predicting that the pandemic accelerated transformation of the digital space by up to five years. With lockdowns preventing in-store experiences, shoppers have gravitated towards brands that can provide the best online experience possible. Proactive engagement.

Customer Experience 209

Customer Experience Technical Review User Friction Data Visualization 209

Alchemer Mobile

DECEMBER 21, 2022

The concept of retargeting mobile customers is not a new idea by any means, but few brands practice it successfully. Truly powerful mobile customer engagement comes from hyper-specific brand interactions. Communicating with both through the same message does neither group any good.

User Testing 130

User Testing Customer Feedback Feedback Software Product Research 130

The Product Coalition

MAY 31, 2022

Since 2020, fitness, productivity, messaging, telehealth, food, and banking mobile apps have worked overtime to remove as much friction from daily life as possible. billion in 2020)?—?used from 2020 to 2027. Shoppers are less tied to brands as new grocery brands emerge onto the scene. Most of us do.

Analytic Tools 153

Analytic Tools Research Software Data Visualization Reporting Tools 153

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. Besides, we also joined an exclusive Zeplin agencies membership in 2020. Spend a few seconds assessing its usability and message. UX studio was named the Top UX agency 2021.

Research Software 82

Research Software User Testing Customer Experience Data Visualization 82

UX Planet

FEBRUARY 1, 2024

Instead of a simple email saying, “Let’s connect on LinkedIn,” users’ contacts received multiple follow-up emails, giving the impression that the messages came directly from the users themselves. In 2020, the European Commission announced in its Consumer Agenda its commitment to improving consumer rights. Well, it didn’t go as planned.

UX 78

UX Travel Download Advertising 78

freshtrax

AUGUST 9, 2022

On August 9, 2022, btrax celebrates its 18th anniversary! The last couple of years didn’t make it easy with the pandemic continuing since 2020. On each member’s workiversary, we share congratulatory messages on Slack and if somebody has been with btrax for a long time they may receive a gift. Thank you for reading Freshtrax!

Workshop 105

Workshop Events Presentation Travel 105

Intercom, Inc.

DECEMBER 21, 2021

Thank you all for listening over this past year – we hope you enjoy this episode and we’ll see you in 2022. Make sure you don’t miss any 2022 highlights by following Inside Intercom on iTunes , Spotify , or grabbing the RSS feed in your player of choice. The 2020 Summer Olympics in Tokyo finally took place.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Gainsight

JULY 7, 2021

Pulse 2020 – Back to Moscone (Or So We Thought). With so much momentum, you could only imagine how excited we were to be heading back to Moscone in May 2020. By the time we kicked off our new fiscal year in February, planning for Pulse 2020 was well underway. Pulse 2022? 2019 was a banner year for Pulse. And beyond.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Userpilot

MARCH 11, 2022

launch new features to the right user segment with contextual in-app messaging. It is based on responses from 65,000 users and over 220 brands and lets you see how your SaaS compares to your competitors. The 9 Best Product Tour Software For 2022 [In-Depth Guide]. How to Achieve Product-Led Growth in 2022 (In Record Time).

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

The Product Coalition

SEPTEMBER 23, 2023

Mind-Blowing NFT Stats for the Curious Minds In 2020, the NFT market was worth $100 million. Fast forward to mid-2022, and it has exploded to a staggering $3 billion. Curated NFT Marketplaces: The Elite Showcase Curated marketplaces offer a handpicked selection of NFTs, often from renowned artists and brands.

Research Software 122

Research Software Analytic Tools Feedback Software Data Visualization 122

Business of Software Conference

FEBRUARY 16, 2021

And so, we went like, pretty deep with those 10 or 12, right, like you share every bit of information you’ve ever had about your company and things like this and then ended up getting his two term sheets in q1 of 2020. And yeah, 2022 can be the blowout BoS, you don’t want to make it huge, but I think it’d be great.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Intercom, Inc.

FEBRUARY 10, 2022

To manage these accelerated pressures, forward-thinking businesses adopted conversational support tools like proactive messaging capabilities and chatbots, empowering them to strike the right balance between keeping their teams efficient and their customers happy. Fast forward one year. This is a 2% increase from last year’s increase.

Reporting Tools 211

Reporting Tools Research Software Feedback Software User Testing 211