2020 CTO Coach User Testing 
Lenny Rachitsky
SEPTEMBER 3, 2024
If you’re building a consumer subscription app, this post is your new bible. Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. A massive thank-you to Phil for doing the work to put a piece like this together.
Mind the Product
NOVEMBER 28, 2019
“So far this week I’ve had eight coaching calls with non-customers, two coaching calls with customers, and one conference in San Francisco for B2B product managers. Is it me communicating best practices or is it them inviting me in because they’re a prospective customer?”. ” Being a Trusted Expert.
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Revulytics
DECEMBER 16, 2019
As product management becomes such an in-demand, lucrative career option, companies are carving out markets with offerings that enhance a product manager’s job to build and optimize customer-centric products. Date: July 13-14, 2020. The majority of the attendees are from business and enterprise software/SaaS, consumer and web.
Andrew Chen
JANUARY 9, 2020
Magic metrics indicating a startup probably has product/market fit. 3) power user curve showing a smile — with a big concentration of engaged users (you grow out from this strong core). 7) revenue or activity expansion on a *per user* basis over time — indicates deeper engagement / habit formation.
Intercom, Inc.
JANUARY 5, 2022
In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. It’s becoming the bare minimum. Start early.
Product Talk
MAY 10, 2023
It involves strengthening your understanding of business outcomes , fostering collaboration in product trios , and cultivating many other habits like conducting regular story-based interviews , mapping opportunities on the opportunity solution tree , and identifying and testing assumptions. Teresa: Who are your typical customers?
Intercom, Inc.
DECEMBER 21, 2021
Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.
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