Gainsight

DECEMBER 27, 2019

With 2020 just around the corner, now is the perfect time to catch up on Gainsight’s top product experience blog posts of 2019. Top 10 Product Experience Blog Posts of 2019. Product Metrics Your Board Members Care About. The Beginner’s Guide to Product-Led Growth Metrics. The role of the board is changing.

Customer Experience 97

Customer Experience Article Feedback Software Analytic Tools 97

Centercode

MARCH 25, 2021

It’s been decades since product developers first started using beta testing. Early tech companies first discovered back then what is common knowledge nowadays: If you get targeted users to provide product feedback, you can turn that data into insights and action items for Product and Engineering.

Product Research 59

Product Research User Testing Data Visualization Reporting Tools 59

Userpilot

DECEMBER 11, 2019

2020 is set to be a big year for SaaS. The good news: You can tap into that growth with your product. Hopefully, the product management tools we’re going to cover will help you out! We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need.

Data Visualization 53

Data Visualization Feedback Software Research Software Analytic Tools 53

The Product Coalition

MAY 9, 2020

Original Sound” page that incentivizes users to create sounds that other creators can use Build the right incentives and feedback loops?—? Such smartly designed feedback loops allow Tiktok to incentivize the desired user behavior. Originally published at [link] on April 17, 2020. What Makes TikTok tick?

Product Research 78

Product Research Feedback Loop User Testing Feedback Software 78

Usersnap

JUNE 8, 2020

Usersnap’s 1st virtual summit, The Journey To Customer-Centric Growth , set sail on May 20th 2020. The society and market are constantly shifting and it’s sometimes hard for companies and products to keep up. For example, one giveaway was 50% off Usersnap – the customer feedback tool for websites and webapps.

User Testing 40

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Userpilot

SEPTEMBER 14, 2022

Knowing how to launch a product successfully is no easy feat – it takes careful planning, execution, and coordination. But when done right, a product launch can significantly succeed your business. So, how do you go about launching a product successfully? Write a positioning statement- how is your product different?

Product Research 79

Product Research Feedback Software Research Software Product Marketing 79

Userpilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. acquisition channels), product data (e.g.,

Data Visualization 78

Data Visualization Analytic Tools Embedded Analytics Feedback Software 78

Alchemer Mobile

OCTOBER 8, 2020

If you’d rather watch than read, check out the recording of our webinar featuring Christy Culp, VP of Customer Success at Apptentive, and Vivek Bhupatiraju, Product Manager at Apptentive. Google Play changed their star rating algorithm towards the end of August 2019 , and it continues to change as seen in their 2020 update.

Feedback Software 147

Feedback Software User Testing Strategy Product Research 147

Gainsight

OCTOBER 14, 2020

Welcome to Day 1 of Pulse for Product, our inaugural event geared towards those in product management roles. With the year 2020 delivering what it has, we can all feel nostalgic about turning back the hands of time to a simpler life of socializing, hugging, and unrestricted travel. . Yes, you read that right.

Product Research 52

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Gainsight

JANUARY 18, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Product Experience resources from 2020. We compiled our best Product Experience resources from last year, from blogs to ebooks to webinars. Product Experience 101. Mastering Product Experience in SaaS ( Watch the webinar recording ).

Analytic Tools 52

Analytic Tools Customer Experience Data Visualization Feedback Software 52

Gainsight

MARCH 2, 2022

When our CEO, Steve Tzikakis, joined in 2020, he made huge investments in our customer success efforts. And that means we’ve been able to create a culture of customer success across all of our teams, from product to sales to marketing to partner relationships. It’s Not Enough to Gather Data, You Have to Take Action On It. “We

Customer Experience 98

Customer Experience User Testing Customer Feedback Product Research 98

DISQO

OCTOBER 24, 2019

While it’s no secret that services businesses have undergone a massive transformation over the past five years, I foresee these changes reaching a critical inflection point in 2020. And Fortune 500 clients rely on them to help with these digital transformation projects,” I explained on a recent episode of This is Product Management.

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DISQO

OCTOBER 24, 2019

While it’s no secret that services businesses have undergone a massive transformation over the past five years, I foresee these changes reaching a critical inflection point in 2020. And Fortune 500 clients rely on them to help with these digital transformation projects,” I explained on a recent episode of This is Product Management.

Reporting Tools 40

Reporting Tools User Testing Product Research Data Visualization 40

Surya Suravarapu

FEBRUARY 13, 2020

You have a business outcome in mind and started on a venture to build or enhance a product. The first order of business is how do I know, as a Product Manager, that I am moving in the right direction. Source: ProductPlan’s Product Management 2020 Report). What is a Product? I know the feeling.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Surya Suravarapu

FEBRUARY 27, 2020

Our success as Product people lies to a great extent on how well we understand the not-so-obvious patterns in the customer intent and behavior. They want to know what the product does for them. If you are in the business of building products, do yourself a favor -- read @alanklement 's 'When Coffee and Kale Compete.'

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

Indicative

JUNE 1, 2020

year-over-year growth in 2020. If you’re on a marketing team at a gaming company, you need to prepare for this shift with insight into your full customer lifecycle from acquisition to product engagement. It illuminates a tactical next step: sync up with product teams to understand why the chat is working against conversions.

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Data Visualization User Testing Marketing Customer Feedback 129

Usersnap

APRIL 2, 2020

This makes it crucial that you work on improving your product or service, as well as providing a better experience for your customers. To be able to do this, you need to know how customers feel about your product and the service you provide, as well as find out what you could do to improve. Improve your product or service.

Feedback Software 59

Feedback Software User Testing Data Visualization Reporting Tools 59

Usersnap

APRIL 2, 2020

This makes it crucial that you work on improving your product or service, as well as providing a better experience for your customers. To be able to do this, you need to know how customers feel about your product and the service you provide, as well as find out what you could do to improve. Improve your product or service.

Feedback Software 52

Feedback Software User Testing Data Visualization Reporting Tools 52

The Product Coalition

JULY 10, 2020

Join the 25th Hands-on Agile meetup on August 20, 2020, to explore the virtual Ecocycle Planning. ?? The idea has been around for several years: design the teams according to the product requirements and give them autonomy to create the best possible solution from both a value proposition and an organizational sustainability perspective.

Agile 83

Agile Reporting Tools Feedback Software Systems Review 83

Intercom, Inc.

MAY 26, 2021

We used the last few months of 2020 as a time to go back to our values and refresh them, tighten them up (who can remember 11 values?), Jordan Neill, Senior Director of Engineering at Intercom, points out how this value is foundational to how we build product. The measure of your true values are what you do in tough times.

Customer Feedback 138

Customer Feedback User Testing Customer Experience Product Research 138

The Basics of Product Management

JULY 21, 2020

However, it is important to note that the market for these products is still unproven. The right product strategy is necessary to make the smart glass product a success. However, the product roadmap continues to remain hazy. The Jio Glass was announced on 16 July, 2020. Reliance Jio Glass. Well, yes and no.

Technical Review 52

Technical Review Software Review Feedback Software Product Research 52

Intercom, Inc.

NOVEMBER 3, 2022

By automating planning, businesses can save time, increase productivity and turn support from a cost center into a profit driver. Whether you’re fully remote or not, setting up the right tools and processes will help you manage your team collaboratively and productively without resorting to intrusive surveillance.

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Feedback Software Research Software Customer Experience User Testing 206

Indicative

JANUARY 14, 2021

That leaves a large and ever-growing number of health, wellness, and fitness apps competing fiercely for a relatively stagnant number of customers—meaning product teams have to work hard to improve onboarding and engagement in order to retain customers. Understanding the usage patterns of your existing customer base is critical.

User Testing 91

User Testing Data Visualization Customer Experience Analytic Tools 91

Modus Create

APRIL 10, 2019

To successfully undergo an organization’s digital transformation, companies must evolve their approach to product development leadership, elevate their design maturity, and explore their culture and structure to better understand where to prioritize what must change first. Are You and Your Organization Ready for Design Transformation?

Customer Experience 69

Customer Experience Reporting Tools Customer Feedback Product Research 69

Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. Without marketing, even the best apps struggle when it comes to customer acquisition and discovery. Now it’s time to put your app and positioning to the test. It’s marketing. The bad news? The good news?

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Feedback Software Analytic Tools Research Software Product Research 264

Alchemer Mobile

MARCH 29, 2022

After a major MAU uptick in 2020 due to pandemic-driven lockdowns, many consumers continued their activity in mobile apps in order to manage care in 2021. To start, Healthcare mobile teams asked more consumers for their feedback in 2021 than in previous years. Data included: Ratings and reviews. Interaction and response rates.

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Healthcare User Testing Feedback Software Product Research 262

Alchemer Mobile

AUGUST 26, 2021

In-app feedback is also immediate, so you get insight into what’s happening in real-time. This allows you to quickly make changes, pivot your product roadmap, and improve the customer experience before customers move on to your competitors. Why you should be collecting in-app feedback. Examples of in-app feedback collection.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

The Product Coalition

DECEMBER 8, 2020

The following 58 Product Owner theses describe the PO role from a holistic product creation perspective. They cover the concept of the Product Owner role, product discovery, how to deal with external and internal stakeholders, product portfolio and product roadmap planning, and the Product Backlog refinement.

Product Research 88

Product Research User Testing Customer Experience Technical Review 88

Userpilot

OCTOBER 20, 2023

There is a lot of buzz around product-led growth. TL;DR Product-led growth is a GTM strategy that prioritizes the product as the main driver of customer acquisition, activation, adoption, and account expansion. PLG companies can spend less on customer acquisition also because of product virality inherent in some SaaS products.

Feedback Software 85

Feedback Software Analytic Tools Data Visualization Customer Experience 85

Usersnap

MAY 26, 2020

Replays of all 50 talks available now till June 2020. Collecting customer feedback is the magic that turned our company into a more customer-centric organization. We agilely implemented the feedback for our product and improved the customer journey. Let’s build a new product. Schremser, Head of Growth.

Feedback Software 98

Feedback Software User Testing Customer Feedback Research Software 98

Alchemer Mobile

AUGUST 27, 2020

If we’ve learned anything in 2020, it’s that flexibility is key to being a strong product manager – especially when it comes to the mobile experience. For many mobile product managers, their biggest goal is to create a realistic product roadmap and hit key milestones on time. Go beyond NPS as a core KPI.

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User Testing Product Research Feedback Software Data Visualization 246

Amplitude

APRIL 13, 2021

Over time that practice, formalized as “Voice of Customer” (VoC), has come to include interviews, surveys, and focus groups. And, in more recent years, there has been an effort to bring those techniques online with post-purchase intercept questionnaires, feedback forms, and follow-up emails. An Incomplete Snapshot.

Data Visualization 105

Data Visualization Product Research User Testing Analytic Tools 105

Split

AUGUST 28, 2020

Software development in 2020 is a rapidly changing environment. From a technical perspective, your developers have a better idea of what’s in a release, whether interdependencies exist, and whether it’s been tested, than any change advisory board. But how do you control for safety at speed? However, it certainly slows things down.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Weak Development Team 105

Usersnap

JULY 1, 2019

According to ThinkJar ’s customer strategy research, 86% of consumers are willing to pay more for an upgraded experience. As a product owner, UI/UX designer or a marketer, we are all working to optimize the website experience and bring in more customers. Then you start to comprehend how they feel about the product and experience. .

Data Visualization 75

Data Visualization User Testing Customer Experience Product Research 75

DISQO

FEBRUARY 24, 2020

Today, we published the findings from our 2020 Product Management Insights Report , which highlights the growing impact that product management has on organizational growth. The survey of more than 550 product leaders and managers from startups and large organizations in the U.S.

Data Visualization 52

Data Visualization Reporting Tools Product Research Customer Feedback 52

DISQO

FEBRUARY 24, 2020

Today, we published the findings from our 2020 Product Management Insights Report , which highlights the growing impact that product management has on organizational growth. The survey of more than 550 product leaders and managers from startups and large organizations in the U.S.

Data Visualization 52

Data Visualization Reporting Tools Product Research Customer Feedback 52

Business of Software Conference

JANUARY 6, 2020

BoS Europe 2020 BoS USA 2020. And then coming across is the slope of enlightenment then the plateau of productivity. Andrew Yang is running for president in 2020. He also an active blogger, and frequent speaker at industry events about startups, SaaS, and cloud computing. Video, Slides, & Transcript below.

Reporting Tools 40

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