Atlassian

JANUARY 27, 2022

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. In 2020, with the announcement of TEAM Anywhere , we committed to a new way of working: the majority of our team members – many of whom were office-based before the pandemic – can now choose to work from anywhere. In Technology. Related Article.

Data Visualization 74

Data Visualization Analytic Tools Feedback Software Technical Review 74

Agile Velocity

MAY 20, 2020

The recent Harvard Business Review (HBR) article “ The Agile C-Suite ” 1 and Forbes article “Agile Isn’t New: What’s New Is The C-Suite Embracing It” have prompted some good discussion around the Agile Velocity virtual water cooler. . I appreciate the concept of the “business operating system” and balancing the agile enterprise.

Agile 77

Agile Feedback Software Data Visualization Research Software 77

Modus Create

JUNE 30, 2021

Towards the end of 2020, we made five predictions on digital transformation trends for 2021. In February, Forbes mentioned that CMOs must fully dedicate their leadership, strategy, and operations to the total customer experience to succeed in the future. Rise of asynchronous collaboration due to zoom fatigue.

Data Visualization 94

Data Visualization Research Software Reporting Tools Artificial Inteligence 94

Gainsight

AUGUST 31, 2020

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. working on radar systems. “I had to think about leadership differently,” Amy stated. Lessons Learned in Product Leadership. Some of you may have heard of the Peloton Cycle.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Agile Velocity

MAY 29, 2020

The top two areas in organizations where Agile is prevalent is in software development (37% of respondents) and information technology (26%). Compared to 51% in 2020, there was an increase of 12% over nearly a decade. There appears to be opportunities to mature practices at most organizations. . Going Beyond “The Team” Focus.

Reporting Tools 52

Reporting Tools Agile Systems Review Customer Experience 52

Gainsight

JULY 7, 2021

Pulse 2020 – Back to Moscone (Or So We Thought). With so much momentum, you could only imagine how excited we were to be heading back to Moscone in May 2020. By the time we kicked off our new fiscal year in February, planning for Pulse 2020 was well underway. The same held true when we decided to go virtual in 2020.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Business of Software Conference

NOVEMBER 4, 2019

Q&A with Rich Mironov BoS Europe 2020 BoS USA 2020. And when you went in for a review with this guy you had to take a walk around the innovation war room and God help you if your projects weren’t moving down the wall. I just think our financial system isn’t really geared towards it. Upcoming Events.

Reporting Tools 67

Reporting Tools Software Review Data Visualization Artificial Inteligence 67

Pragmatic Marketing

JULY 13, 2020

In 2018, Digital Lumens introduced technology to monitor and meter critical process and environmental attributes beyond lighting, including temperature, humidity, energy, gases, vibration and carbon monoxide. Digital Lumens began in 2010 as a lighting management system for large industrial customers. New Capabilities Drive a Shift.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

In 2018, Digital Lumens introduced technology to monitor and meter critical process and environmental attributes beyond lighting, including temperature, humidity, energy, gases, vibration and carbon monoxide. Digital Lumens began in 2010 as a lighting management system for large industrial customers. New Capabilities Drive a Shift.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

In 2018, Digital Lumens introduced technology to monitor and meter critical process and environmental attributes beyond lighting, including temperature, humidity, energy, gases, vibration and carbon monoxide. Digital Lumens began in 2010 as a lighting management system for large industrial customers. New Capabilities Drive a Shift.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Mixpanel

MAY 5, 2021

Arguably, killing portions of a product is one of the most challenging aspects of leadership. We’ll cover why in the next section, after reviewing examples. Tech costs. has exorbitant technical costs with maintenance example: Twitch tipping streamers through a system of “cheering” called Bits.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Intercom, Inc.

SEPTEMBER 12, 2019

Probably not, because design is a practical activity where ethics is more of a system of beliefs. And it’s the system that’s at fault. This is the system.” ” The system is exclusive for people who are privileged enough to be able to use these machines, people who use them on a day to day basis.

Research Software 112

Research Software Data Visualization User Testing Customer Experience 112

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. Amazon is a multinational technology company known worldwide as a mega e-commerce marketplace. Britannica.com ). to get a feature done.”.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

The Product Coalition

JANUARY 5, 2021

Join us on February 3, 2021: Hands-on Agile #29: Scrum Guide 2020?—?Reloaded. Sprint Reviews and user interviews are also well suited to improve collaboration and communication over time. At a later stage, typical agile events, such as Sprint Reviews, also work well by demonstrating what value the Scrum Team created for them.

Product Research 98

Product Research Technical Advisors Customer Experience User Testing 98

Gainsight

JUNE 10, 2021

The Visionary 2020 Winner: Jamf . They evolved their Health Score and devised a new scorecard system aligning each of their customers’ segments. This new focus fulfilled their CS operations goals of reviewing inefficient processes and automating them. . We are beyond elated to announce the 2021 GameChanger Awards!

Feedback Software 52

Feedback Software Reporting Tools Customer Communications Data Visualization 52

Business of Software Conference

MARCH 24, 2021

The launch of Hey, Basecamp’s new email service, has become one of the most talked about product launches of 2020- not least because of the very public fight with the Apple store. And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. And it was a mess.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

The Product Coalition

NOVEMBER 30, 2020

(Please note that I will continue using ‘role’ on occasions throughout this document, although the Scrum Guide 2020 now speaks of ‘accountabilities.’) Turn them into a [fill-in a ticket-system of your choice] monkey or deprive them of the ability to say ‘no’? Both serve in leadership roles without yielding any authority.

Product Research 89

Product Research User Testing Research Software Feedback Software 89

The Product Coalition

APRIL 25, 2022

Finding meeting notes is necessary for PMs who take many types of notes from different stakeholders like leadership, business development, engineering, design, to 1:1s, team meetings, and most importantly, user interviews. Their design system tools remove the need for version control of design files as they’re all in one place.

Analytic Tools 160

Analytic Tools Data Visualization Feedback Software Research Software 160

Gainsight

OCTOBER 22, 2020

In the current, increasingly complex economic situation, many CFOs , and others in the organization are reviewing key metrics—particularly Cost of Retention and Customer Acquisition Cost. KBCM Technology Group’s 2020 SaaS Survey Results indicate that the cost to acquire one dollar of new customer Annual Recurring Revenue (ARR) is $1.60.,

Research Software 59

Research Software Reporting Tools User Testing Customer Experience 59

The Product Coalition

MARCH 24, 2021

Narrowing Down the Battlefield Figure 1 shows the ‘Technology Adoption Life Cycle’ for discontinuous innovations. Figure 1: Technolgoy Adoption Life Cycle Explore the Battlefield Geoffrey Moore suggests in his book “Crossing the Chasm” to create different target customer scenarios and select the target niche market based on a scoring system.

User Testing 132

User Testing Research Software User Friction Customer Experience 132

Business of Software Conference

DECEMBER 11, 2019

BoS Europe 2020 BoS USA 2020. So I’m going to create a whole presentation about cakes and agile and explain to people how you can figure out what types of systems might work for your company. The second part of it is a lot of times company’s senior leadership don’t really like the idea. Upcoming Events.

Agile 61

Agile Weak Development Team Feedback Software Reporting Tools 61

Crafty CTO

APRIL 12, 2020

All are linked back to their source in the online book and are copyright ©1999-2020 Basecamp. One anecdote I heard recently: an agile expert convinced a company to pay him $2K per head to train every single employee in their technology organization in Scrum. Big as in a 143 page PDF. Total cost, well over $100K.

Agile 52

Agile Weak Development Team Customer Experience User Testing 52

Modus Create

MARCH 16, 2020

Our own internal infectious disease response plan is based on the CDC’s Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19), February 2020. Risk Management: As a remote-first company, our systems, processes, and policies enable working from home at a global scale, with high productivity.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Business of Software Conference

JUNE 20, 2019

April Dunford UK Book Launch Tour BoS USA 2019 BoS Europe 2020. They were not review quarterlies. So do you still give yourself particularly if you’re a technical guy. So now they’re having these meetings to sort of clarify that maybe we come up with a daisy or whatever it was called RACI system instead.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

The Product Coalition

FEBRUARY 3, 2022

Follow the Breadcrumbs of Who is Using What, and Not Just Who is Investing in What, for a Bigger Picture of Where We Sit Today Photo by David McBee from Pexels If you follow the pundits and tech leaders like I do, there seem to be “two trains running” re: what is and isn’t Web 3.0. Namely, “who” owns its core components is a hot topic.

Technical Review 137

Technical Review Technology Onboarding KPIs Customer Experience 137

Bryce York

FEBRUARY 12, 2020

Most systems incorporate some form of business impact, risk, and effort. Once you’ve got your proposed clusters, take it to the leadership table and decide how you want to split your resources and energy across the categories. That system is perfect for organizations that want a lot of detail and depth.

Feedback Software 40

Feedback Software Reporting Tools Customer Experience Onboarding KPIs 40

Business of Software Conference

OCTOBER 1, 2019

BoS USA 2019 BoS Europe 2020. So there’s almost always two questions that I hear from the executive team or the leadership team when faced with reviewing a roadmap or anything else that comes out of product management usually they are phrased in these two ways. Upcoming Events. Don't Miss a Thing - Get BoS Updates.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Intercom, Inc.

FEBRUARY 10, 2022

So, we decided to host a webinar with three customer support experts and ask them what the biggest trends in customer support are and how they plan to tackle them – from budget cuts to increasingly disconnected tech stacks to employee burnout and turnover. Today’s episode is a roundup of some of those conversations. Doing more with less.

Reporting Tools 211

Reporting Tools Research Software Feedback Software User Testing 211

Business of Software Conference

JULY 20, 2020

She is also one of the most regularly published authors in the Harvard Business Review. Online Masterclasses BoS USA Online 2020. We invest in RND, that allows us to create better technology, that allows us to then use our armies of salespeople and massive global distribution to get the word out. Upcoming Events.

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75