Amplitude

FEBRUARY 8, 2021

It’s no surprise that 2020 profoundly changed our digital habits. Original data from Amplitude—the operating system for digital business—shows exactly when the pandemic set the course for new digital trends in fintech, B2B SaaS, ecommerce, streaming media, and consumer tech. Baby Boomers embraced online shopping. Streaming Media.

Analytic Tools 71

Analytic Tools Data Visualization Reporting Tools B2B 71

Alchemer Mobile

APRIL 14, 2021

Media and Entertainment apps played a critical role in helping us get through 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Media and Entertainment category. Technology (media creation, connectivity, etc.). Technology Apps.

Feedback Software 246

Feedback Software Research Software Technical Review User Testing 246

Business of Software Conference

NOVEMBER 12, 2019

SoftBank Investor Presentation November 2019. It illustrates some very ‘high-level’ thinking and that putting some charts into a report solves everything. SoftBank Investor Presentation November 2019. BoS Europe 2020 BoS USA 2020. Value of SoftBank Holdings. An increase of $13 billion (USD).

Presentation 49

Presentation Reporting Tools Vision Events 49

Userzoom

DECEMBER 9, 2019

In this year’s State of UX in the Enterprise report , securing resources and budget was the top three challenge for UX teams in some of the biggest organisations across the globe. One very under-utilized ‘tool’ is doing research with – and developing relationships with – customer service. Free trials are your friend.

User Testing 111

User Testing Research Software Data Visualization Reporting Tools 111

Userpilot

DECEMBER 11, 2019

2020 is set to be a big year for SaaS. Hopefully, the product management tools we’re going to cover will help you out! We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need. The categories of product management tools are: Prototyping and UX (Userpilot, InVision, iRise).

Data Visualization 69

Data Visualization Feedback Software Research Software Analytic Tools 69

TIBCO - Thought Leadership

OCTOBER 16, 2020

In 2020, we have seen an unprecedented amount of change in business operations. The push for digital transformation that was accompanied by an unexpected global pandemic has changed technology boundaries. These challenges presented themselves far before anyone could have imagined a global pandemic. Reading Time: 3 minutes.

Data Visualization 93

Data Visualization Reporting Tools Analytic Tools Product Research 93

The Product Coalition

OCTOBER 23, 2019

Mobile UX Trends for 2020 that You Can’t Miss?—?UXCam 2019 is almost over and it’s time to cast a cautious glance onto which trends are coming up for 2020 and beyond. I’ve done a lot of research and today I want to present to you my favorite upcoming mobile UX trends for 2020. #1 UXCam It’s the same as every year.

User Testing 60

User Testing UX Research Software Feedback Software 60

Gainsight

APRIL 21, 2022

Over the past several years, Gainsight has turned to the field of information and statistical reporting to aid in traversing change and building out new paths. stem from hundreds of thousands of surveys with respondents who are consumers, heads of business, and technological leaders. Specialized technology. Customer success!

Reporting Tools 52

Reporting Tools Research Software Data Visualization Technical Review 52

Usersnap

JUNE 8, 2020

Usersnap’s 1st virtual summit, The Journey To Customer-Centric Growth , set sail on May 20th 2020. Technology, customer behaviors and the unforeseeable pandemic were the hot topics many of the speakers touched on and asked about by the audience. Yakup Bayrak presented a very practical formula in calculating the ROI of UX/CX.

User Testing 40

User Testing Customer Feedback Customer Experience Feedback Software 40

Intercom, Inc.

MAY 12, 2021

Any framework we chose or built had to incorporate this approach to problems and solutions. Shared learning: We want to make it easier for teams to share their problems, approaches, and solutions. This prompted the team to introduce always-on feedback through our feedback tool. Implementing the HPT framework. From version 0.5

User Testing 239

User Testing Feedback Software Framework Reporting Tools 239

The Product Coalition

DECEMBER 23, 2023

Source: [link] “This new architectural phenomenon [skyscrapers] was made possible by the invention of electric lighting, air conditioning and the telegraph system which meant that offices no longer had to be situated beside factories.” The 2020 Pandemic to 2023… The 2020 pandemic led to isolation and sometimes loneliness for many.

Fractional CTO 112

Fractional CTO User Testing Research Software Reporting Tools 112

The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. During the flow, the user has the ability to rate your app using the 1 to 5 star system and to add an optional comment.

Feedback Software 124

Feedback Software Systems Review Software Review Reporting Tools 124

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy. The 2020 Summer Olympics in Tokyo finally took place. And what a year it has been! The biggest, in August, we turned 10.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

PMLesson's Ace the PM Interview

APRIL 26, 2022

Three huge economic sectors employ the majority of data scientists or analysts: finance, insurance and professional services. Data analytics professionals are typically comfortable with a wide range of technical programs and tech tools and are also skilled at coding.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? Coda’s purpose: prove that docs can be as powerful as apps – and provide an elegant solution to the problems of 2020, not 1980. Google uses a system for goal-setting called OKRs.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

freshtrax

MARCH 17, 2021

Eugene Oh provided an outstanding presentation sharing insights from his experience as the [International] Product Marketing Lead at Square. Japan’s economy rebounded sharply in the last three months of 2020 , extending its recovery from the coronavirus’ devastating impact in the first half of the year. Do live Q&A via chat.

Reporting Tools 105

Reporting Tools Product Research Research Software User Testing 105

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Reports, statistics, and product benchmarks give you hard data on trends in the product world.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Intercom, Inc.

JUNE 9, 2020

We asked Mark Weidick, the general manager of legal ops platform SimpleLegal , what he thought was most important about leadership during a crisis. Tomer Tagrin, CEO of the e-commerce marketing platform Yotpo , agreed with Weidick’s sentiments. It’s better to be present and show empathy than not to show up at all.

Strategy 197

Strategy Feedback Software Customer Experience Reporting Tools 197

Intercom, Inc.

OCTOBER 10, 2019

We do it by closing distances that our technologies have just opened. That includes design systems, pattern libraries and guidelines, but it goes beyond that. “We have to figure out ways to bring people back together, and we have to use technology to make that happen.” Louis: Technology is just a tool, right?

UX 168

UX Research Software Reporting Tools Analytic Tools 168

Amplitude

JULY 29, 2020

For example, Netflix’s product vision is “becoming the best global entertainment distribution service.”. Mission: stellar service, valuable partner, sustained profitable growth, huge impact. Amazon CEO Jeff Bezos has explained that the company’s present wins are the result of its long-term strategy. Take the New York Times.

Data Visualization 83

Data Visualization User Testing Analytic Tools Product Strategy 83

The Product Coalition

MAY 11, 2021

In March 2020, due to the covid outbreak, Aircall’s employees started working remotely. So I started a weekly group meeting where each PM presented a quick update with a simple format: what was done this week, next topics to tackle and risks or blockers. The remote work has changed the ways we present ourselves as a model for our team.

Leadership 176

Leadership Feedback Software User Testing Customer Feedback 176

The Product Coalition

JANUARY 11, 2024

Reporters and Educators — Not Pundits and Commentators If you value what Product Coalition does as an education community, learn about the types of writers we support. The focus — report stories on work activities, research and insights. Emphasis on constructive perspectives and opinions. More about that later.

Reporting Tools 109

Reporting Tools Education Research Software Construction 109

BrainMates

JULY 6, 2020

Updated July 2020. These include any company that sells a very similar product or service in the same footprint as your organisation. To begin your analysis use available resources such as news articles, industry journals, analyst reports, the company’s website, marketing collateral, company reports and so forth.

Data Visualization 94

Data Visualization Reporting Tools Advertising Presentation 94

The Product Coalition

JANUARY 12, 2024

Reporters and Educators — Not Pundits and Commentators If you value what Product Coalition does as an education community, learn about the types of writers we support. This is why at Product Coalition, as a learning community, we feel we need more reporters and educators, and less pundits and commentators. More about that later.

Reporting Tools 96

Reporting Tools Education Research Software Construction 96

Intercom, Inc.

FEBRUARY 23, 2022

This is especially true among employees experiencing increasing demand due to the pandemic, such as support agents, as our latest Customer Support Trends Report shows: 64% of support leaders say their team has felt burned out in the past 12 months. Today’s guest, Marilyn Suttle , has a few ideas on how to do just that.

Reporting Tools 118

Reporting Tools Research Software Technical Review Product Research 118

Modus Create

APRIL 10, 2019

I presented that case last month at the Information Architecture Conference to design and product development leaders for 45 minutes in Orlando Florida under the title “Are You and Your Organization Ready for Design Transformation?” Are You and Your Organization Ready for Design Transformation? from Chris Avore.

Customer Experience 69

Customer Experience Reporting Tools Customer Feedback Product Research 69

Gainsight

JANUARY 10, 2022

TL; DR (Too Long; Didn’t Read): Gainsight acquired SaaS Community Software leader inSided! Present: Community Is Exploding. Gartner reported that inquiry requests from clients to talk about B2B Customer Communities grew 233% from 2019 to 2020. For the mundane version of this news, click here.

User Testing 27

User Testing Presentation Feedback Software Research Software 27

Business of Software Conference

NOVEMBER 4, 2019

At Business of Software USA 2019 we were joined by two titans of innovation thinking. Q&A with Rich Mironov BoS Europe 2020 BoS USA 2020. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Watch the Video & Follow the Transcript below: Video.

Reporting Tools 67

Reporting Tools Software Review Data Visualization Artificial Inteligence 67

UX Studio: Product Management

SEPTEMBER 29, 2023

In 2020 I joined our CEO to launch a new website builder for writers. In this article, I’ll bring personal examples to illustrate these problems and recommend solutions to them. If all the insights are right, but the solutions are not good enough, the result is the same. Ship the best solution Moving up one step on the ladder.

Product Research 56

Product Research Research Software User Testing Analytic Tools 56

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. You can’t use them to present to stakeholders, and they’re a nightmare for collaboration.

Analytic Tools 156

Analytic Tools Data Visualization Feedback Software Research Software 156

Usersnap

JANUARY 25, 2021

Ecommerce shopping has grown significantly in 2020, and many companies are questioning if it will replace the need for brick-and-mortar retail. Ecommerce marketers will need to focus on their value, customer service, and other areas to win back shoppers, which is more complicated. The tug of war between online vs offline stores.

User Testing 86

User Testing Product Research Data Visualization Customer Feedback 86

Amplitude

OCTOBER 29, 2020

With such a loyal member base, getting ideas for new features and services from their most active users was easy. So the fitness platform developed a framework to harness those emergent behaviors: observe the behaviors, validate them with different personas, and learn from trying new things. Slides are from David’s presentation.

User Testing 52

User Testing Reporting Tools Data Visualization Product Research 52

Gainsight

AUGUST 31, 2020

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. working on radar systems. In a recent webinar with Denise Stokowski, Group VP of Platform Products at Gainsight , Amy shared that she identified that she wanted to be more involved with people.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

freshtrax

JUNE 20, 2022

Adobe Stock is a stock photo service that provides designers, businesses, educational institutions, and government agencies with tens of millions of carefully selected, high-quality royalty-free photos, videos, illustrations, vectors, 3D, and templates that can be used for any creative project. ( 2021 trends were ones that spoke to us.

User Testing 52

User Testing Research Software Reporting Tools Feedback Software 52

freshtrax

AUGUST 20, 2019

As the venue for the quickly approaching Rugby World Cup (RWC) in September 2019 and 2020 Olympic Games, Japan is gearing up for a great influx of inbound travelers. We have to translate everything to Japanese—sales reports, marketing documents, and websites. Was it easy to introduce your services to them?

Travel 53

Travel Data Visualization Seminar Reporting Tools 53

eG Innovations

NOVEMBER 30, 2021

Since early 2020, there has been a massive growth in the number of active Microsoft Teams users and organizations deploying Teams; now, there are more than 200 million monthly active users across the globe. The solution is supported by both Microsoft and Citrix. The solution is supported by both Microsoft and Citrix.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

Alty

MARCH 9, 2017

According to the annual IFPI report on the State of the Music Industry, music streaming is setting a whole new range of records: Consumption of audio streams has increased by 93% in the US in 2016. Over 900 million users don’t mind using ad-supported music streaming services. By 2020, they plan to hit the 100 million mark.

Reporting Tools 40

Reporting Tools Data Visualization User Testing Product Research 40