Alchemer Mobile

MAY 19, 2021

To help you with this, we compiled a list of the top mobile in-app feedback tools of 2021. Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Mobile in-app feedback tools & solutions.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

The Product HQ

JUNE 10, 2024

Are you looking to break into an exciting career in B2B product management? Then ensure you have the right skills before commencing a B2B product manager job. B2B Product management guides the activities of the entire product life cycle from product indentation to its final launch.

B2B 52

B2B Product Research User Testing Data Visualization 52

Centercode

JANUARY 8, 2021

We’ve often described modern technology as highly sophisticated, highly connected, and continuously iterative. The rapid-fire changes of 2020 didn’t change that — in fact, it brought those qualities into sharper relief. It highlighted both the reliability of technology and its shortcomings.

User Testing 98

User Testing Customer Feedback Technical Review Data Visualization 98

Alchemer Mobile

APRIL 2, 2021

While we watched brave, brilliant healthcare workers combat the pandemic on the front lines, the mobile technology used to support their efforts from home underwent massive change. In our research, Healthcare apps are divided into two subcategories: Medical (public health, condition management, reproductive services, insurance, etc.)

Healthcare 147

Healthcare Feedback Software Research Software User Testing 147

Centercode

JUNE 15, 2020

In early June of 2020, tech giant IBM announced they will stop offering facial recognition software until further anti-bias testing has been conducted. But IBM has taken it a step further by looking at the ways their technology could lead to harmful — even life-threatening — oversights for lack of thorough testing.

User Testing 69

User Testing Technical Review Product Research Research Software 69

Alchemer Mobile

AUGUST 27, 2020

If we’ve learned anything in 2020, it’s that flexibility is key to being a strong product manager – especially when it comes to the mobile experience. For many mobile product managers, their biggest goal is to create a realistic product roadmap and hit key milestones on time. Go beyond NPS as a core KPI.

User Testing 246

User Testing Product Research Feedback Software Data Visualization 246

Intercom, Inc.

DECEMBER 21, 2020

. “We wish you a very peaceful and safe holiday season” Alongside posts on product design and long-form guides on conversational support , we addressed the impact of COVID-19 , and expressed our anger and solidarity amid the struggle for racial equality and justice. Contemplating the art of product management.

Customer Communications 232

Customer Communications Customer Experience Technical Review Healthcare 232

The Product Coalition

FEBRUARY 3, 2022

Follow the Breadcrumbs of Who is Using What, and Not Just Who is Investing in What, for a Bigger Picture of Where We Sit Today Photo by David McBee from Pexels If you follow the pundits and tech leaders like I do, there seem to be “two trains running” re: what is and isn’t Web 3.0. where do product leaders start? With Web 3.0,

Technical Review 132

Technical Review Technology Onboarding KPIs Customer Experience 132

Product Talk

MAY 10, 2023

For many product teams , continuous discovery is a brand-new way of working. To learn more about how real product leaders are approaching this challenge, I recently sat down with fellow Product Talk instructor Ellen Juhlin (who’s also a product coach, consultant, and Senior Director of Product Management at Orion Labs ).

Product Research 130

Product Research User Testing Feedback Software Research Software 130

Alchemer Mobile

MAY 18, 2022

Others (like expense management or work collaboration) felt the investments they made in mobile in 2020 begin to pay off as the investment in remote work continued to be a priority. Data included: Ratings and reviews. Product Management Lessons from Experts at Mailchimp, SAP Concur, Auth0, and productLivity. Popular phrases.

Data Visualization 264

Data Visualization Reporting Tools Feedback Software User Testing 264

Alchemer Mobile

AUGUST 6, 2020

Product managers are rapidly advancing their skills, and as a result, the industry as a whole has had to level-up to compete as the world’s biggest brands continue to adopt a mobile-first approach. We’ve written a lot—and I mean A LOT—of content focused around mobile product management. What Is Mobile Product Management?

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

The Product Coalition

MAY 12, 2021

Foodtech is not only ordinary food delivery app development, but also agriculture technologies, ecological developments, solutions for vegans, and many other important fields. According to Statista , 2020’s market scope was over $151 million. Vertical farms IT food technologies are capturing even our gardens.

Research Software 89

Research Software Feedback Software Technical Review User Testing 89

Alchemer Mobile

MARCH 17, 2020

Mobile product managers no longer simply oversee the product backlog or just organize their team’s tasks. In 2020, PMs play a massive role in product strategy and determining the overall customer experience. Product managers are now being seen as leaders within their organizations rather than independent contributors.

User Testing 147

User Testing Feedback Software Technical Review Customer Experience 147

UX Studio: Product Management

NOVEMBER 24, 2020

As a leading product design company with over 10 years of field experience, we share our list of top product design companies to look at in 2021. It contains everything you need to know to evaluate, compare, and pick the most suitable product design partner for your business. What you can do to improve your product’s design.

Product Research 115

Product Research Research Software Software Review Technical Review 115

The Product Coalition

MAY 6, 2020

To help you make a better-informed decision about your future technology partner, we’ve conducted market and industry research in order to define the best cross-platform app development companies. They help businesses enter the markets with prominent MVPs (minimum viable products) that turn into very successful projects later.

Research Software 78

Research Software Analytic Tools Feedback Software Development 78

The Product Coalition

DECEMBER 8, 2020

The following 58 Product Owner theses describe the PO role from a holistic product creation perspective. They cover the concept of the Product Owner role, product discovery, how to deal with external and internal stakeholders, product portfolio and product roadmap planning, and the Product Backlog refinement.

Product Research 88

Product Research User Testing Customer Experience Technical Review 88

Alchemer Mobile

MARCH 26, 2021

When we were writing this post, we did a little research to see what other brands were saying about mobile customer experience. Typically, when brands claim this, it’s more of a marketing technique and less of an actual pillar in their product strategy. Incorporate customer feedback directly into your product roadmap.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

Mind the Product

JUNE 9, 2020

If 2020 has taught us anything, it’s that predicting the future is hard and in this episode, sponsored by Amplitude, we turn to Margaret Heffernan to learn how to do it better. The post Making Better Predictions – Margaret Heffernan on The Product Experience appeared first on Mind the Product. Like our theme music?

Data Visualization 159

Data Visualization Product Research Feedback Software Technical Review 159

Gainsight

DECEMBER 20, 2020

Specifically, the Customer Success world learned 10 important lessons in 2020: 1. 2020 was a stress test for recurring revenue businesses. As a CEO friend of mine remarked in March 2020: The things we’re doing in CS these days—and Gainsight is absolutely key to making it happen—are so freakin great.

User Testing 69

User Testing Customer Experience Customer Feedback Analytic Tools 69

Revulytics

DECEMBER 16, 2019

2019 was a great year to be in product management. LinkedIn listed Product Designer and Product Owner in the 10 most promising careers of 2019 , with 80 percent more job openings year-over-year and a career advancement score of 9 out of 10. Industry, The Product Conference, Cleveland, OH. Mind the Product.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Technical Review 76

Alchemer Mobile

MARCH 18, 2021

There was a 50% year-over-year increase in the number of surveys sent, with an average response rate of 16% (industry average for survey response rates is 1%). Simply giving customers the choice to opt into or out of surveys resulted in survey response rates of 60%. The data runs through all of 2020. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

The Basics of Product Management

JULY 21, 2020

Smart Glasses are the latest craze in the world of wearable tech. We will review each smart glass available today, including the newest entrant, Jio Glass. However, it is important to note that the market for these products is still unproven. The right product strategy is necessary to make the smart glass product a success.

Technical Review 52

Technical Review Software Review Feedback Software Product Research 52

Sachin Rekhi

AUGUST 4, 2021

For years now loyal readers have been asking me to package up my learnings on product management into a cohesive course on the subject. So in 2020, I took a survey of all the available product management courses out there. There were plenty of courses introducing product management to those new to the role.

Technical Review 167

Technical Review Onboarding KPIs User Testing Feedback Software 167

UX Studio: Product Management

AUGUST 25, 2021

With the COVID-19 pandemic and the world changing around us, I began to wonder how the work we do as UX Researchers is impacted and, more importantly, what we can do to improve the world through human-centered design. And how do we make sure that this crisis does not force the next generation of UX Researchers?—?who Rescue Time.

Research Software 104

Research Software User Testing Customer Experience Product Research 104

Product Innovation Educators

MAY 18, 2020

After hosting the 2020 virtual summit for product managers and product VPs, I’ve been asked many times for my lessons learned: what made it great, what would I do differently, what advice I have, what I learned about launching a product, etc. Summary of some concepts discussed for product managers. [1:38]

User Testing 119

User Testing Research Software Feedback Software Reporting Tools 119

Gainsight

MARCH 31, 2020

How many years ago was January 1, 2020? We surveyed CEOs, CROs, and CCOs of late stage private cloud companies (e.g., So, to some extent, they are a bellwether for technology. The first learning came from the survey responses themselves. We emailed a population of 82 respondents and received 41 surveys back.

Research Software 105

Research Software Product Research Technical Review Software Review 105

Mind the Product

SEPTEMBER 1, 2020

April Dunford’s mtpcon Digital 2020 keynote on positioning was so good that we couldn’t pass up the opportunity to dig deeper into the topic with her. This is one of the dark arts for many product people, and it has such a deep effect on everything else you do – take a listen to upgrade [.]. Quote of the Episode.

Positioning 117

Positioning Product Research Customer Experience Feedback Software 117

Alchemer Mobile

AUGUST 25, 2020

The worlds of marketing and product are colliding in new ways as customer experience takes center stage. For some brands, they’re moving the mobile app experience out from product and into marketing. So that leads us back to the purpose of this post: Redefining the role of mobile product managers. So, why the growth?

Technical Review 130

Technical Review Product Management Product Manager Software Review 130

Product Talk

JANUARY 19, 2022

2020 and 2021 brought many changes to my business. Increasing the number of product trios who adopt a continuous cadence to their discovery work is my North Star metric. My goal is to increase the number of product trios who adopt a continuous cadence to their discovery work. Discovery Coaching Doesn’t Scale.

Product Research 198

Product Research Workshop Weak Development Team Books 198

The Product Coalition

MARCH 11, 2024

According to a 2020 study by the Human-Computer Interaction (HCI) conference on user experience and ad placement, ads are strategically placed, interrupting your learning flow just as you are feeling a sense of accomplishment. Duolingo’s Persuasion Playbook: A Deep Dive Let’s delve deeper into Duolingo’s tactics.

Research Software 102

Research Software Reporting Tools Artificial Inteligence Customer Experience 102

The Product Coalition

OCTOBER 26, 2020

Here is our list of the best and most trusted UX design companies in the world based on our market research. That’s undeniable that a stand-out user interface and convenient user experience help sell products. They are key factors influencing a digital product’s success. Would you like to learn more about it?

Customer Experience 91

Customer Experience Research Software User Experience User Testing 91

The Product Coalition

MARCH 30, 2021

The pressure is only increasing due to the influence of the pandemic, as more consumers begin to shift their preference to the comforts of home. From the outset of COVID-19, almost half of all customers in the UK acquired products online that previously they would have bought only from brick-and-mortar retailers.

Reporting Tools 89

Reporting Tools Technical Review User Testing Data Visualization 89

Mind the Product

DECEMBER 15, 2020

In 2020, we had to brush up on our skills. Building quickly and testing with users is key to many product people, but this year demanded a new approach when we couldn’t do our work in person. The post Rapid Prototyping – Philip Pantelides on The Product Experience [Rebroadcast] appeared first on Mind the Product.

Customer Experience 93

Customer Experience Feedback Software Product Research User Testing 93

PMLesson's Ace the PM Interview

JULY 6, 2020

Today, there's a rather substantial talent gap in the tech industry. It's been estimated that the number of open computing positions will exceed qualified candidates by nearly 1,000,000 in 2020. Lambda itself claims that 86% of its graduating students find a tech job paying $50,000/year or more within six months.

Software Review 85

Software Review Technical Review Web Development Web Developers 85

The Product Coalition

NOVEMBER 26, 2022

According to Clayton Christensen, a professor at Harvard Business School, nearly 30,000 new products are introduced each year, and 95% fail. Though this number is more related to physical products, it only takes a little effort to realize this is true for digital products.

User Testing 100

User Testing Customer Experience Customer Feedback Feedback Software 100

Modus Create

FEBRUARY 16, 2022

In October 2021, we surveyed over 1,000 senior executives in the US, with a goal to understand their digital appetite and aspirations for 2022. . The survey revealed interesting insights on Corporate America’s readiness for various digital initiatives, which we consolidated in our 2022 State of Digital Transformation report.

Technical Review 143

Technical Review Research Software Reporting Tools Data Visualization 143