Roman Pichler

MARCH 9, 2021

The Scrum Guide released in November 2020 states that “the product goal describes a future state of the product … [It] is the long-term objective for the Scrum team.” The product owner is accountable for “developing and explicitly communicating the product goal.” If this definition leaves you scratching your head, don’t worry.

Product Goals 369

Product Goals Weak Development Team User Testing Vision 369

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Centercode

NOVEMBER 23, 2020

Why does AI that performs so well in a lab underperform when it’s out in the real world? Earlier this month, a team of 40 Google researchers published a study about just that — and their investigation returned some vital insights into the challenges of developing machine learning. So what can you do about this?

Research Software 98

Research Software User Testing Reporting Tools Feedback Software 98

Userpilot

DECEMBER 23, 2020

Which product trends emerged in 2020 and are here to stay? We’ll also give you some quick tips on how you can implement the sexiest product trends of 2020 into your product growth strategy, as well as what new roles and terms shook up the industry this year. Remote & Cross-functional Product teams. Too Long Didn’t Read?

Analytic Tools 122

Analytic Tools Onboarding KPIs Data Visualization Product Research 122

The Product Coalition

OCTOBER 13, 2021

In the article, I’ll cover the most significant mobile software testing types to bear in mind on the digital transformation journey. as well as the industry, target audience, and distribution channel, the testing process will differ. Functional testing As practice shows, mobile users are intolerant to low-quality software ?

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Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. The bad news? Without marketing, even the best apps struggle when it comes to customer acquisition and discovery. You don’t need a big budget or a dedicated marketing team to market your app.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Centercode

NOVEMBER 13, 2020

2020 has been aptly dubbed the “Year of Streaming.” Coronavirus solidified an already shifting focus toward entertainment and events that consumers can enjoy from home. Coronavirus solidified an already shifting focus toward entertainment and events that consumers can enjoy from home. Device Compatibility.

Feedback Software 98

Feedback Software User Testing Customer Experience Product Research 98

The Product Coalition

APRIL 25, 2022

The Best Product Managers use Product Management Software for: We’ve broken down this list into four stages of the feature life cycle that contributes to building the product value: opportunity identification and validation, design and prototyping, feature development, and launch and iteration.

Analytic Tools 158

Analytic Tools Data Visualization Feedback Software Research Software 158

Product Talk

APRIL 21, 2021

Welcome to JEDI Training for Continuous Discovery Teams. I’ve had the luxury of working with teams all over the world, and I teach them a structured and sustainable approach to continuous discovery. And I like to set the tone that this framework was developed and co-created with dozens of teams from all over the world.

Product Research 291

Product Research User Testing Research Software Analytic Tools 291

Indicative

JANUARY 14, 2021

We get it—retaining your customers is hard work. When it comes to mobile, health and fitness apps boast the highest retention rates of any category. However, a recent uptick in demand thanks to the effects of the COVID-19 pandemic notwithstanding, user growth in the segment has slowed in recent years. Enter Cohort Analysis.

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User Testing Data Visualization Customer Experience Analytic Tools 91

The Product Coalition

NOVEMBER 24, 2020

Download the Scrum Guide 2020 Reordered for Free The Scrum Master Theses in Detail The Role of the Scrum Master This first set of the Scrum Master theses addresses their role in the Scrum process. I am aware that the Scrum Guide 2020 substituted the roles with accountabilities. You can sign up here and join 28k other subscribers.

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Data Visualization Weak Development Team User Testing Software Review 167

ProductPlan

MARCH 23, 2023

Product strategy helps with feeling overwhelmed because it Helps your product team see how your product contributes to your company’s goals. Given that product strategy provides product teams with so much guidance, why does it seem like your product strategy is more reactive, and is that ok? Guides your product decisions.

Product Strategy 59

Product Strategy User Testing Feedback Software Strategy 59

The Product Coalition

DECEMBER 29, 2020

At the close of 2020, when we’re on the brink of entering a new decade, we thought it’d be a good time for a little history lesson. This put more focus on both the customers and the products themselves. Corporations started re-structuring so that teams were self-managing, and were given more autonomy and ownership. What an era.

Reporting Tools 176

Reporting Tools Product Management Product Manager User Testing 176

eG Innovations

FEBRUARY 17, 2020

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. OK, probably not what you have been thinking as the clock struck midnight, but it should be part of your professional goals for 2020. What applications or desktops a user is connected to.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Userpilot

JANUARY 19, 2021

Customer engagement plays a critical role in your company’s growth and depends on your customer experience. As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What is Customer Engagement? How to Measure Customer Engagement?

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Analytic Tools Feedback Software Research Software Customer Experience 98

Product Talk

DECEMBER 9, 2020

For this story, we spoke with a product team leading the Digital Hotels vertical at Seera Group , a travel and tourism company based in the Kingdom of Saudi Arabia (KSA). Hope Gurion coached the Seera team using Product Talk’s Continuous Discovery Habits curriculum. Meet the Seera Hotels product team. You can find them here.

Travel 137

Travel Data Visualization Product Research Research Software 137

Indicative

JUNE 1, 2020

Analysts predict that lockdown measures will yield higher consumer spending on games, with a 13.3% year-over-year growth in 2020. If you’re on a marketing team at a gaming company, you need to prepare for this shift with insight into your full customer lifecycle from acquisition to product engagement.

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Data Visualization User Testing Marketing Customer Feedback 129

UX Studio: Product Management

MARCH 12, 2024

While there are a lot of resources and courses to learn design or research, I believe things are slightly different regarding management. This article applies to anyone in charge of designers and researchers in any way, shape, or form. It includes planning design and research, resource allocation, and directly managing UXers.

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Mind the Product

JULY 24, 2019

Whether you’re working on a consumer app in Singapore, a SaaS product in San Francisco, or a challenger bank in London, we all struggle with the same challenges – and we can learn how to deal with them by coming together as a community. Before we can understand our customers, we have to understand ourselves. Could we build it?

Research Software 96

Research Software Feedback Software User Testing Product Research 96

Userpilot

JUNE 10, 2022

Building first and testing last is a surefire way to make bugs more expensive. Perhaps users will cancel their subscriptions. Maybe poor reviews will make it more difficult to attract new customers. Some estimates say that poor-quality software cost businesses $2.08 trillion in 2020.

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Userpilot

DECEMBER 11, 2019

2020 is set to be a big year for SaaS. Feedback collection (Typeform, Feedier). User testing (UserTesting, Userfeel). Feedback management (Canny, Airfocus, ProdPad). You can customize your onboarding flows, analyze user behavior, and use in-app messaging to drive engagement.

Data Visualization 53

Data Visualization Feedback Software Research Software Analytic Tools 53

Gainsight

MARCH 1, 2021

Today, we are sharing lessons from Sam Johnson, Chief Customer Officer of Jamf , and Ben Michael, their Director of Customer Success. In July 2020, Jamf debuted on the NASDAQ in a $100 million IPO. Jamf is a bridge between the legendary Apple user experience and the enterprise demands of IT needs. . What changed and why?

Customer Experience 52

Customer Experience User Testing Customer Feedback Data Visualization 52

Roman Pichler

MARCH 9, 2021

The Scrum Guide released in November 2020 states that “the product goal describes a future state of the product … [It] is the long-term objective for the Scrum team.” The product owner is accountable for “developing and explicitly communicating the product goal.” If this definition leaves you scratching your head, don’t worry.

Product Goals 156

Product Goals Weak Development Team User Testing Vision 156

Atlassian

FEBRUARY 3, 2022

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. In 1988, Hewlett Packard (HP) conducted an internal review of their software development processes and set a target to improve their code quality tenfold. Test coverage : Is there a need to test more cases? Create a code review checklist.

Software Review 111

Software Review Technical Review Systems Review Feedback Software 111

The Product Coalition

OCTOBER 12, 2020

In the beginning of June 2020, we had enough cash to sustain ourselves for 2 years, and had decided to pivot. In the end, a pre-product-market fit startup’s only job is to find product-market fit (PMF), and therefore to explore different solutions as smartly and efficiently as possible. Think of it as being in a dense blizzard.

Startups 147

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The Product Coalition

NOVEMBER 6, 2019

Anything from working as a team or long-distance communication can be improved with the right application. Besides, a bad plan can really damage you in the long run. Roadmaps can also help you establish commercial awareness within a particular sector, as you have to make a case for potential customers and the way to attract them.

Roadmap 61

Roadmap Data Visualization Technical Review User Testing 61

Indicative

FEBRUARY 6, 2020

At Indicative, we value our customers’ feedback. Thanks to customer feedback we have a lot of exciting features in the pipeline, that’s why we’d love if you shared your feedback (good or bad) here through our two-question survey ! This allows more agile teams and faster decision making. New Features.

Data Visualization 81

Data Visualization User Testing Product Research Reporting Tools 81

Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. You’re investing resources in hiring and training the right people, tracking different metrics at different stages, adding more and more complexity with each increase in headcount, use cases, and customers. For Natasha, the answer is a resounding yes.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

Intercom, Inc.

OCTOBER 29, 2020

Here are a few quick takeaways: Focus on your customers. Don’t just listen to what they say – watch what they do, understand their world and their challenges, and consider how your product integrates and fits in with everything else happening in their lives. Make it easy for customers to talk to you, and vice versa.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

The Product Coalition

MAY 19, 2020

Intercept field study by UX Studio Image by UX studio Our client creates digital products to help football fans follow matches, favorite teams, news, or even play web or mobile games. Some years ago their team decided to put a new app in football-lovers’ pockets. We as researchers constantly supported the product team with insights.

Research Software 78

Research Software Feedback Software User Testing Product Research 78

The Product Coalition

JUNE 14, 2020

Prototypes and Minimum Viable Products (MVP) are a critical part of product development. Sure, you could dive right in, spend months developing an expensive product with all the bells and whistles. Not testing your ideas is a great way to fail fast. Not testing your ideas is a great way to fail fast.

User Testing 102

User Testing Feedback Software Customer Experience Data Visualization 102

Mind the Product

FEBRUARY 14, 2020

In this keynote from #mtpengage Manchester 2020 , Janna Bastow , co-founder of ProdPad and Mind The Product, discusses how in tech, optimising debt is essential to building the perfect product. While we might think of all debt as bad, Janna says this isn’t the case. Janna recommends usability tests to cull your design debt.

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Weak Development Team Customer Experience User Testing Roadmap 186

The Product Coalition

OCTOBER 5, 2020

Many teams and organisations jump into build mode too early. Then they build something that customers reject, they miss the mark, or they need extra budget to get it there. Sidebar: Product Discovery is a process (sometimes iterative) for better understanding your customer(s) and their problems. Increase your prices.

Product Research 180

Product Research Research Software Weak Development Team Customer Experience 180

Mixpanel

NOVEMBER 9, 2020

More recently in 2020, cloud-based data warehouse Snowflake went public at an eye-popping market capitalization of $70 billion. However, they don’t meet everyone’s data needs—particularly product teams’ BI tools are great at visualizing any data that can be queried from a data warehouse.

Data Visualization 111

Data Visualization Differentiation Analytic Tools User Testing 111

UX Studio: Product Management

SEPTEMBER 16, 2021

Unless you have design companies’ recommendations from your friends or colleagues, it might be challenging to choose a trustworthy company that will fit your needs. . We are ready to help you with any design and research challenges you might have. . There are over 104 million Google results for the “ design studio Berlin” query.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Mind the Product

NOVEMBER 9, 2016

Thanks to a combination of advancements in hardware and software, an outpouring of investment, and a massive spike in business and consumer interest, we believe that virtual reality has hit an inflection point that will propel us from the mobile era to the virtual reality/ augmented reality era. According to Digi-Capital, $1.1

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Weak Development Team Development Feedback Software User Testing 93

Userpilot

JANUARY 8, 2021

Before we get into what is considered a good NPS score, we have some good news and some bad news. This will let you know how well you are truly serving your customers. You have more customers enjoying your product than hating it. What Is Considered Good NPS Score, and What Is a Bad NPS Score? Source: Userpilot.

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Analytic Tools Feedback Software Data Visualization Weak Development Team 67