Alchemer Mobile

APRIL 12, 2022

The following data and information on Travel apps is from our 2022 Mobile App Customer Engagement Report. In 2021, Travel began its road to recovery following interstate, national, and global travel restrictions brought on by the pandemic. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Shifted emotions.

Travel 261

Travel User Testing Research Software Feedback Software 261

Alchemer Mobile

APRIL 5, 2022

The following data and information is from our 2022 Mobile App Customer Engagement Report. Below is a summary of how Finance app fared over the course of 2021. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Summary of Finance Apps in 2021. How FinTech Brands Can Use Sentiment Data to Improve CX.

Finance 261

Finance User Testing Feedback Software Research Software 261

Alchemer Mobile

MAY 19, 2022

The following data and information on Utilities apps is from our 2022 Mobile App Customer Engagement Report. Brands in the Utilities industry faced various hurdles throughout 2021. Below is a short summary of how Utilities apps fared in 2021. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE.

User Testing 264

User Testing Feedback Software Data Visualization Customer Feedback 264

Alchemer Mobile

APRIL 21, 2022

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. In response, consumers interacted more with brands through their apps. In 2021, there was correlation between interaction rates and retention rates. In other words, half of all end-consumers.

Product Research 264

Product Research User Testing Customer Feedback Data Visualization 264

Alchemer Mobile

MAY 17, 2022

In 2022, mobile eCommerce sales are expected to hit $437 billion, a 21.5 percent increase from 2021. With customers spending more time and money on mobile apps, it is important that companies continue to adapt and prioritize mobile in their customer feedback solution. What is a customer feedback solution?

Feedback Software 246

Feedback Software Research Software User Testing Reporting Tools 246

The Product Coalition

JULY 21, 2022

Let’s discover the evolution of e-commerce technology. Even businesses that never sell products through technology have faced the dilemma of either selling an online or closing business. The advent of advanced e-commerce technologies has transformed the e-commerce industry and built a strong foundation for online retailers.

Reporting Tools 145

Reporting Tools Artificial Inteligence Data Visualization Wireless 145

The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model.

Analytic Tools 116

Analytic Tools Data Visualization Reporting Tools Startups 116

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. And what a year it has been!

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Modus Create

MARCH 14, 2023

Digital transformation is the process of managing the adoption of digital products, platforms, and processes to create a more competitive organization. Each example showcases how an enterprise successfully adopted digital products, platforms, or processes to make a positive impact on its bottom line.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Product Talk

JANUARY 19, 2022

I’m excited for 2022. 2020 and 2021 brought many changes to my business. Advances in technology are allowing us to grow our class sizes without compromising the student experience. So we expect these numbers to grow throughout 2022 and beyond. Between May 19th and December 31st, 2022, I sold over 25,000 copies.

Product Research 198

Product Research Workshop Weak Development Team Books 198

Alchemer Mobile

DECEMBER 21, 2022

The concept of retargeting mobile customers is not a new idea by any means, but few brands practice it successfully. Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. This takes some basic research but tools like Statista can help you quickly gather high-level data.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Alchemer Mobile

NOVEMBER 21, 2022

Data from 2022 Mobile Customer Engagement Benchmark Report. A positive outcome of identifying your fans is identifying the people who are most likely to say great things about you and who’ve already raised their hand and said, “We love this brand.”. Fun fact: The number of surveys sent in 2021 increased by 12% year-over-year.

Customer Feedback 244

Customer Feedback Feedback Software User Testing Product Research 244

freshtrax

JUNE 20, 2022

Adobe Stock is a stock photo service that provides designers, businesses, educational institutions, and government agencies with tens of millions of carefully selected, high-quality royalty-free photos, videos, illustrations, vectors, 3D, and templates that can be used for any creative project. (

User Testing 52

User Testing Research Software Reporting Tools Feedback Software 52

Alchemer Mobile

DECEMBER 8, 2022

We analyzed data from the following industries for the 2021 calendar year to see what trends we could find in relation to customer sentiment and how it changes depending on the season. If more people actively tell you they do not love your brand or your app during a specific period, that’s not a failure. Media/Entertainment.

User Testing 246

User Testing Customer Feedback Data Visualization Customer Experience 246

Alchemer Mobile

DECEMBER 21, 2022

The concept of retargeting mobile customers is not a new idea by any means, but few brands practice it successfully. Demographic factors Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. On average, most brands only hear from less than 1% of their customers surveyed.

User Testing 130

User Testing Customer Feedback Feedback Software Product Research 130

freshtrax

JUNE 21, 2022

Adobe Stock is a stock photo service that provides designers, businesses, educational institutions, and government agencies with tens of millions of carefully selected, high-quality royalty-free photos, videos, illustrations, vectors, 3D, and templates that can be used for any creative project. ( Credit: Adobe Stock / Nabi Tang/Stocksy. (

Data Visualization 52

Data Visualization Customer Feedback User Testing Research Software 52

Mixpanel

MARCH 22, 2024

The banking and finance industries have seen a lot of disruption in the last 15 years that’s brought financial services even closer to consumers. billion globally in 2021, and it’s projected to reach $22.9 from 2022 to 2031. It’s because of all of this that the market for business analytics in fintech was valued at $3.1

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 40

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Reports, statistics, and product benchmarks give you hard data on trends in the product world.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Mixpanel

JANUARY 13, 2021

Published January 13, 2021. A year from now, on Jan 1, 2022, we’ll remove the Messages & Experiments feature from Mixpanel. In 2020 alone, we shipped 92 product enhancements based on customer requests, including a full UX redesign that made every report simpler, faster, and more powerful. Future considerations.

Data Visualization 69

Data Visualization Analytic Tools Messaging User Testing 69

Gainsight

JUNE 11, 2021

The results are increased engagement, increased productivity, and better solutions. Shape your CS practices by expressing your defined core values and living your authentic truth (your “brand”). Grow Your Personal Brand in 30 Minutes a Day or Less led by Brandon Cestrone, Founder at CS Insider.

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

Userpilot

JUNE 2, 2022

B2B SaaS stands for businesses that provide cloud-based software solutions to other businesses. In-app self-service support reduces churn by empowering customers to solve repetitive problems on their own. Userpilot , Mixpanel, and Chartmogul are the top 3 analytics tools. What is B2B SaaS? What are B2B SaaS metrics?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Intercom, Inc.

FEBRUARY 23, 2022

This is especially true among employees experiencing increasing demand due to the pandemic, such as support agents, as our latest Customer Support Trends Report shows: 64% of support leaders say their team has felt burned out in the past 12 months. Then, a national brand had me as their success coach for women for seven years.

Reporting Tools 118

Reporting Tools Research Software Technical Review Product Research 118

Intercom, Inc.

NOVEMBER 30, 2022

If you are a B2B SaaS company, 2021 saw your valuation increase massively, which probably saw your bank balance increase, and the exact same was true for your current customers. And now we’re here in 2022 – rounds are down, prices are down, the entire cloud is down. Adapt your entire customer funnel (sales, services, support, etc.)

Engineering 151

Engineering Research Software Onboarding KPIs Customer Experience 151