Remove 2021 Remove Article Remove Enterprise Remove Reporting Tools
article thumbnail

The 5 Best Product Walkthrough Tools of 2021

Userpilot

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

article thumbnail

Top 10 SaaS Customer Onboarding Software Solutions

Userpilot

A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. That’s why KBCM reports that nearly 20% of SaaS companies have an average contract length of less than one year. What is SaaS customer onboarding software? Table of Contents. Userpilot.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

8 Best SaaS Onboarding Tools in 2021

Userpilot

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results. Live chats – Drift.

article thumbnail

Revisiting Our Digital Transformation Predictions for 2021

Modus Create

Welcome to quarter three, 2021. Towards the end of 2020, we made five predictions on digital transformation trends for 2021. Emerging technologies, prioritization of workforce culture, and the need for shorter, more cost-effective engagements are making legacy consulting models obsolete. Rise of the Super Boutiques.

article thumbnail

We made ITSM easier – here’s how

Atlassian

That’s the thinking behind Atlassian IT’s service desk consolidation project. Why we built a new service desk. Service management easily tops the list of essential IT functions. Every so often, IT teams need to reevaluate their solution to make sure it’s still operating effectively for the organization and its employees.

article thumbnail

Playing Cupid: how Jira served as matchmaker for the Atlassian Foundation

Atlassian

Thanks to time-saving automation and an effective partnership, the team saw a 90 percent success rate (volunteers actively engaging) in 2021. The system works kind of like a dating app – but without the drama. Related Article. How Jira Service Management enabled distributed work with an employee self-service tool.

article thumbnail

How we ensure the highest standards of data privacy and compliance within Intercom

Intercom, Inc.

Explore other articles in the series. Since data is our key asset, we only trust it to be handled by third party service providers who meet and maintain our bar of security. Intercom services and data are hosted in Amazon Web Services (AWS) facilities in the USA (us-east-1), Dublin, Ireland (eu-west-1), and Sydney, Australia. .