Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? How many analytics tools do you need? And what type of analytics really matters for a product marketing manager? By the end, you'll know the only type of analytics tools you really need as a PMM. What is product analytics?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Intercom, Inc.

JUNE 1, 2021

In a commissioned study by Forrester Consulting on behalf of Intercom undertaken in April 2021, Drive Conversational Experiences for a Future-Ready Customer Support Strategy , we learned that only 37% of support leaders and decision-makers are satisfied with their organization’s current digital channels and solutions.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Intercom, Inc.

DECEMBER 10, 2021

Our Holiday Shopping Experience Report, based on a survey of 1,000 U.S. consumers and 500 customer service workers, found that customer expectations are higher than ever – and these increased pressures have led more than half of stressed-out and under-resourced customer support reps to consider leaving their job.

Data Visualization 195

Data Visualization User Testing Reporting Tools Customer Experience 195

UX Planet

JUNE 1, 2025

According to the Nielsen Norman Group, quantitative data can identify where users encounter problems, but it often fails to explain why those problems occur Nielsen Norman Group,2023. The Emergence of Research-Driven Growth Authentic growth lies not only in analyzing quantitative data but in deeply understanding user behavior and motivations.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Userpilot

OCTOBER 8, 2021

Many SaaS businesses rate Pendo Analytics among the best in the industry. There's certainly a lot of buzz about their analytics in the onboarding world at the moment. The question is: do the analytics features offered by Pendo live up to the hype? The value of dummy data.

Data Visualization 98

Data Visualization Analytic Tools Software Review Feedback Software 98

Reveal

JULY 11, 2022

Reveal Embedded Analytics. A great embedded analytics solution can enhance data-driven decision-making and lead to improved outcomes with powerful, high-impact dashboards. Too often, unfortunately, valuable business data is obscured by a bad presentation. What is dashboard UI? What Is Dashboard UI?

Data Visualization 52

Data Visualization Analytic Tools Dashboard Reporting Tools 52

The Product Coalition

SEPTEMBER 13, 2022

Cloud eCommerce refers to the remote network practice of servers to use applications, store, and process data via the Internet. So eCommerce firms need to optimize their spending and gain insights into their operations. We predict US retail eCommerce sales growing 16.1% in 2021, going up to $1.06 in 2021, going up to $1.06

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Data Visualization User Testing Software Developers Software Development 147

The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model. What Is Saas? — Brief

Analytic Tools 147

Analytic Tools Data Visualization Reporting Tools Startups 147

Userpilot

MAY 29, 2025

The latter focuses on the visual and interactive elements of the app itself , like buttons, icons, and typography. Another similar, but less dramatic example, is LinkedIn introducing its Stories feature in 2020 and discontinuing it in 2021 after it was clear that users prefer more permanent, professional video content. The bottom line?

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Research Software 87

Business of Software Conference

OCTOBER 14, 2021

Today, successful businesses increasingly make data-driven decisions across the entire organization. But now, as more, better data is collected than ever before, a lack of numeracy, or the ability to understand and work with numbers, poses a challenge for businesses at large. Going Beyond Data Collection. Context is Key.

Data Visualization 83

Data Visualization Analytic Tools Customer Experience Reporting Tools 83

Userpilot

MARCH 11, 2021

Customer retention management software collects user data, organizes it, analyzes it, and creates actionable insights for your product team. The software you choose should have multiple ways of collecting customer data. The data should be a mix of qualitative and quantitative data. And the best way to maximize CLV?

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization User Testing 98

Amplitude

OCTOBER 14, 2020

In order to meet this moment, teams need to build fast, and build with data. Most teams strive for this, but some run into problems when they try to force fit incumbent data storage and visualization systems to the real-time behavioral analytics this strategy demands. Luckily, you don’t have to wait.

Data Visualization 119

Data Visualization Analytic Tools Reporting Tools Research Software 119

Revulytics

AUGUST 14, 2018

you may call it software usage analytics, runtime intelligence, software business intelligence, or software intelligence (if I missed your favorite please add it in the comments). Our customers implement software usage analytics to better understand which features are adopted and which are ignored.

Data Visualization 66

Data Visualization Analytic Tools Reporting Tools Customer Feedback 66

UX Planet

JANUARY 29, 2025

Serving as the primary tool for showcasing skills and experience, they have been the gateway to countless career opportunities. As Peter Drucker once said, The best way to predict the future is to create it, and dynamic profiles are helping professionals do just that by redefining careersuccess.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Arkenea

APRIL 10, 2025

This guide covers everything you need to know about outsourced software product development services , from core definitions and benefits to a stepbystep process, pros and cons, realworld case studies, and future trends. This lean approach allowed the founding team to validate the market before investing in a full inhouse team.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

MARCH 15, 2021

In this article, we’ve compiled all the best tools you need to boost customer engagement and categorized them according to the user behavior metrics outlined in the AARRR framework. To harness the incredible value of product-led growth, you need to have the right engagement tools. “Your customers aren’t in it to be engaged.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Indicative

JANUARY 6, 2021

We launched new features, visualizations, and types of analysis, such as Stacked Bar Funnels and Segmentation Frequency. In the final months of the year, we began a focus on increasing our self-service offering, empowering our customers to understand and manage their own data within Indicative. . Project Settings.

Data Visualization 116

Data Visualization Customer Experience Customer Feedback User Testing 116

Mixpanel

MAY 30, 2022

It takes a great degree of knowledge and talent to be a good data practitioner. But it’s an entirely different set of skills that are required to write a data meme that makes people laugh. So my question: Are you more proud of all that stuff or when one of your data tweets gets hundreds of likes? Yeah, certainly.

Data Visualization 110

Data Visualization Analytic Tools Reporting Tools User Testing 110

Mixpanel

FEBRUARY 25, 2022

In 2021, we started reviewing Mixpanel support ticket metrics with … Mixpanel. Any analytics implementation should start with the set of North Star metrics that are relevant for the company and departments. Why did we want to visualize Zendesk data within Mixpanel? How do I send this data to Mixpanel?

Data Visualization 64

Data Visualization Customer Experience Analytic Tools Reporting Tools 64

Reveal

AUGUST 15, 2022

Reveal Embedded Analytics. Logi Analytics is one of the first white-labeled/OEM embedded analytics providers for small-to-medium-sized businesses. But is Logi Analytics the right embedded analytics solution for your organization? Logi Analytics Overview. The Pros of Logi Analytics. Why choose Reveal?

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

OCTOBER 20, 2021

Which tool is better for the different jobs-to-be-done? And a good onboarding flow not only needs to be built – it also needs to be optimized with product usage analytics. Pendo comes out stronger than WalkMe for developing SaaS onboarding experiences and product analytics thanks largely to its more robust user segmentation tools.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

NOVEMBER 2, 2022

Today’s SaaS market is highly competitive, and in this industry with a lot of similar products and prices, superior customer service makes all the difference. There is much work to be done, from recruiting and training support agents, to purchasing expensive tools and working shifts. AI tools are a must in customer service.

Artificial Inteligence 98

Artificial Inteligence Data Visualization Reporting Tools Customer Experience 98

Userpilot

MAY 10, 2023

AI-powered marketing tools. to analyze customer data and predict customer actions. SurferSEO uses NLP to offer suggestions for content optimization, providing insight into ideal keywords, content length, headers, etc. But it’s more than just a keyword tool. Marketing AI best practices.

Data Visualization 90

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 90

Userpilot

JULY 14, 2021

Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Because we’re just a different kind of onboarding tool! ?????. There are no one-size-fits-all tools – don’t trust the reviews! Pendo offers very robust analytics, but it comes at a high price.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

The Product Coalition

FEBRUARY 24, 2021

Bug Reporting [Part 3] This is Part 3 of a comprehensive guide to product bugs. This part of the guide focuses on product bug reports. Then, through the reports, you’ll see various ways of presenting information so that you and your stakeholders can make good decisions about bugs. Product Bugs: A Comprehensive Guide?—?Bug

Data Visualization 95

Data Visualization Reporting Tools Customer Experience Download 95

Indicative

JUNE 4, 2021

Check out what’s new: Direct Link to Data Dictionary. However, it helps to be able to reference your data model when building your queries. We’ve made a number of additions to the Data Dictionary over the past few months, and here comes one more. There, you’ll find all the context you need while navigating through your data.

Data Visualization 71

Data Visualization Analytic Tools Reporting Tools Feedback Software 71

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. And that’s where people like Adam Markowitz come in.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Modus Create

APRIL 13, 2022

There were multiple sessions and discussions on modern practices, ways customers use and benefit from Atlassian tools. . Atlassian also used the event to share new announcements about their tools and platform. Atlassian intends to make Atlas the go-to tool for internal company updates. . Atlas — The New Teamwork Directory.

Embedded Analytics 75

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 75

Reveal

DECEMBER 14, 2021

Reveal Embedded Analytics. Data Analytics Build for Embed – Simple. Predictible. Superior User Experience – Excite your users by making it easy for them to create, edit, and apply machine learning models to their own data visualizations without leaving your application. SDK Improvements.

Embedded Analytics 59

Embedded Analytics Data Visualization Analytic Tools Artificial Inteligence 59

Atlassian

FEBRUARY 9, 2022

That’s the thinking behind Atlassian IT’s service desk consolidation project. In short, we used our own products to vastly improve the end-user customer experience while consolidating and automating the data flow so our support team can make better decisions, faster. Why we built a new service desk. In IT Service Management.

Data Visualization 75

Data Visualization Reporting Tools Analytic Tools Customer Experience 75

eG Innovations

JUNE 4, 2021

How to set up Azure Monitor to use a Log Analytics Workspace. At the end of March 2021, Microsoft released Azure Monitor for Windows Virtual Desktop (WVD) for General Availability. Background on Azure Log Analytics Workspace. Before getting started, you will need to know what a Log Analytics Workspace is.

Data Visualization 98

Data Visualization Analytic Tools Customer Feedback Customer Experience 98

Business of Software Conference

OCTOBER 14, 2021

Today, successful businesses increasingly make data-driven decisions across the entire organization. But now, as more, better data is collected than ever before, a lack of numeracy, or the ability to understand and work with numbers, poses a challenge for businesses at large. Going Beyond Data Collection. Context is Key.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Reporting Tools 52

Indicative

MAY 6, 2021

Our team has been busy working on various initiatives to further unlock product analytics for your data warehouse. In April, Indicative is proud to announce a new analysis tool, new ways to share team announcements, and dashboard visualization improvements. Check out what’s new: Customer Journeys. Learn More.

Data Visualization 52

Data Visualization Customer Feedback User Testing Dashboard 52

Indicative

SEPTEMBER 7, 2021

User Activity Timeline: A New Way to Visualize Event History. We’ve introduced a new way to visualize your user’s event history and a summary of activity volume by day. When looking at a specific user, you have the option to visualize their activity on a per event basis. Define Your Data. Now you can. Other Improvements.

Data Visualization 59

Data Visualization Customer Experience Dashboard Events 59

eG Innovations

JULY 8, 2021

In my last blog, I wrote about how to set up Azure Monitor for WVD leveraging a Log Analytics Workspace. Azure dashboards are free to use so I am not going to cover them in this blog, they are well-documented in the Microsoft documentation, here. Using Azure Monitor for Monitoring Azure Virtual Desktop (AVD) and Estimating Your Costs.

Data Visualization 92

Data Visualization Analytic Tools Reporting Tools User Testing 92

Userpilot

JUNE 11, 2021

SaaS businesses thrive on data. But data alone doesn’t make much sense. This is where analytics software comes in. Analytics tools help SaaS businesses generate actionable insights from the data they collect, which then fuels their decisions. But what data should you analyze and how?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

eG Innovations

MAY 28, 2021

Logon Simulators are a common tool used for VDI and digital workspace monitoring. Some administrators run the simulations the throughout the day, while some others run these simulations shortly before predicted demand e.g., at 7am to pre-empt the morning office rush hour logon at 8:30-9am. You can quickly add or.

Reporting Tools 90

Reporting Tools Data Visualization Embedded Analytics User Testing 90