Usersnap

SEPTEMBER 21, 2021

The most commonly used KPI for measuring customer satisfaction is the CSAT. Besides NPS, CES and CSAT, there is one more customer satisfaction related KPI that is relevant to businesses that are just starting out: product-market fit. Is (insert store) your closest (company name) location? What county do you currently reside in?

Customer Satisfaction 94

Customer Satisfaction User Testing Feedback Software Product Research 94

Amplitude

JANUARY 4, 2021

Begin with a solid grasp of your North Star metric —the KPI that best indicates your business’s likelihood of success. This can lead to confusing naming conventions and orphaned data, which is data that is collected and then ignored. This process can become an unmanageable mess if you’re taking in too much data.

Data Visualization 52

Data Visualization Analytic Tools Customer Feedback Government 52

eG Innovations

FEBRUARY 11, 2022

That blog post covered several key performance indicators (KPIs) that IT teams must track to ensure that their servers are performing well. In this blog post, we focus on another KPI – server uptime. Detailed analysis of server uptime indicated that starting on Nov 10, 2021, the server had a very low uptime. Information.

Reporting Tools 52

Reporting Tools Enterprise KPI Events 52

The Product Coalition

JANUARY 5, 2021

Join us on February 3, 2021: Hands-on Agile #29: Scrum Guide 2020?—?Reloaded. For example, institute regular meetings with each stakeholder or have stakeholders name product ambassadors, who then act as “liaison officers” and train them accordingly. for example, ROI, cost savings, engagement, and other KPI?—?have

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97