Alchemer Mobile

MARCH 23, 2021

As you act on your 2021 app retention strategy, here are the app retention benchmarks to aim for. App Retention in 2021. Retention is a primary focus in Apptentive’s 2021 Mobile App Engagement Report , a study of 1,000 apps across a billion+ app installs. Annual Retention.

Research Software 216

Research Software Feedback Software User Testing Data Visualization 216

Modus Create

AUGUST 31, 2021

Project management software includes a broad spectrum of tools. Although all of them are designed to simplify collaboration, not every tool targets the same piece of the puzzle. To know which project management tool your team should consider, you need to understand what collaboration challenges you are experiencing.

Feedback Software 93

Feedback Software Reporting Tools Customer Experience Software Review 93

NextBigWhat

DECEMBER 25, 2020

Product roadmap tools enable companies to manage their products, evaluate their life cycles as well as communicate the product’s goals and progress to their team members and management. They tend to provide an overview of the different phases of a product getting developed.

Feedback Software 52

Feedback Software Data Visualization Reporting Tools Roadmap 52

Alchemer Mobile

APRIL 14, 2022

The following data and information on Media apps is from our 2022 Mobile App Customer Engagement Report. Subcategories for Media Apps: News, Telco, Technology, Games, Sports, Music. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Summary of Media Apps in 2021. Technology (media creation, connectivity, etc.).

Feedback Software 278

Feedback Software User Testing Technical Review Customer Feedback 278

Alchemer Mobile

APRIL 21, 2022

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. While correlation isn’t causation, looking at overlapping data points can help us infer what bets paid off for mobile product teams, along with where they can adjust their roadmaps to improve.

Product Research 264

Product Research User Testing Customer Feedback Data Visualization 264

Alchemer Mobile

JULY 22, 2021

Product adoption is a key piece of any successful customer acquisition strategy or onboarding program. Understanding how, when, and why (or why not) customers become power users or high-value customers can drive ROI, inform future product roadmap decisions, and lower customer acquisition costs (CAC). Get started today !

Onboarding KPIs 246

Onboarding KPIs User Testing Feedback Software Customer Feedback 246

Alchemer Mobile

APRIL 5, 2022

The following data and information is from our 2022 Mobile App Customer Engagement Report. Finance apps experienced another year of customer engagement gains as people became more comfortable with managing their finances through apps. Below is a summary of how Finance app fared over the course of 2021. Download your copy here.

Finance 261

Finance User Testing Feedback Software Research Software 261

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. What does product management include?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

The Product Coalition

JANUARY 17, 2022

Compass for new product managers for how to build an API developer portal | Photo by Ali Kazal on Unsplash With APIs-as-a-Product on a rocketship since 2005, there are many elements that product managers need to master in their Developer persona user experience (Dx) to win and protect their business.

UX 133

UX Data Visualization Development Reporting Tools 133

Alchemer Mobile

DECEMBER 22, 2020

It has also changed how we interact with our favorite stores, restaurants, and service providers – even our healthcare providers. While these technologies have become the norm, they weren’t always this way. As our technology has changed over the last year, so have our behaviors.

Feedback Software 245

Feedback Software User Testing Reporting Tools Data Visualization 245

Revulytics

AUGUST 14, 2018

Depending on what you do (product management, software development, etc.), you may call it software usage analytics, runtime intelligence, software business intelligence, or software intelligence (if I missed your favorite please add it in the comments).

Data Visualization 66

Data Visualization Analytic Tools Reporting Tools Customer Feedback 66

Userpilot

JULY 30, 2021

What exactly is the product manager role? And the role of a product manager can vary drastically depending on the type of product manager. That’s why we’ve put together a comprehensive post on everything you need to know about the product manager role, including: Responsibilities of a product manager.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

Alchemer Mobile

MAY 19, 2022

The following data and information on Utilities apps is from our 2022 Mobile App Customer Engagement Report. Brands in the Utilities industry faced various hurdles throughout 2021. Below is a short summary of how Utilities apps fared in 2021. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Summary of Utilities apps in 2021.

User Testing 264

User Testing Feedback Software Data Visualization Customer Feedback 264

Alchemer Mobile

APRIL 12, 2022

The following data and information on Travel apps is from our 2022 Mobile App Customer Engagement Report. In 2021, Travel began its road to recovery following interstate, national, and global travel restrictions brought on by the pandemic. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Summary of Travel Apps in 2021.

Travel 261

Travel User Testing Research Software Feedback Software 261

Alchemer Mobile

MARCH 26, 2021

To give you a general idea of where the mobile playing field is today, here are a few 2020 stats from our friends at App Annie : App Annie’s State of Mobile report is a fantastic place to start when looking for a general lay of the land and high-level stats. Incorporate customer feedback directly into your product roadmap.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

Alchemer Mobile

MAY 4, 2021

We know NPS can be a powerful tool if used correctly, and recognize the value in having one metric to provide a holistic pulse on your customer experience. Roadmap prioritization and feature adoption (or lack thereof). How easy was it to report issues you encounter? One of the most common surveys brands deploy is the NPS survey.

Product Research 246

Product Research Feedback Software Data Visualization Onboarding KPIs 246

Alchemer Mobile

DECEMBER 21, 2022

Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. This takes some basic research but tools like Statista can help you quickly gather high-level data. There was a 9% increase in the number of surveys sent in 2021 from 2020. Nationality.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

The Product Coalition

FEBRUARY 5, 2021

This is a free sample story from my book The Making of Product Managers. Then she decided to acquire technical skills in web development to get closer to the product development process. As a marketer, she was used to being brought in after a product was already built to market its benefits. This discouraged her slightly.

Technical Advisors 111

Technical Advisors Reporting Tools Technical Review Customer Experience 111

ProductPlan

JULY 16, 2021

Acquiring a consensus on product direction remains the number one challenge for product professionals, according to ProductPlan’s 2021 State of Product Management Annual Report. The art of product leader communication relies on the concept of responsibility without authority.

Reporting Tools 98

Reporting Tools Onboarding KPIs Research Software User Friction 98

Revulytics

JANUARY 4, 2019

As we get under way with the new year, let ’s take a look at five trends from 2018 that product management professionals should be aware of going into 2019. Shutterstock’s 2018 Creative Trends Report analyzed billions of searches for its visual assets to name the top marketing and design trends for 2018.

Data Visualization 66

Data Visualization Reporting Tools Analytic Tools Research Software 66

ProductPlan

SEPTEMBER 10, 2021

A product vulnerability also referred to as a security vulnerability, is defined as an exploitable glitch, weakness, or flaw found in a product or service. Furthermore, the flaw opens the door to a potential attack that could compromise a product’s integrity or functionality. What Is Product Vulnerability Management?

Reporting Tools 52

Reporting Tools Data Visualization Wireless Product Research 52

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Department of Product

SEPTEMBER 21, 2023

The Department of Product Briefing ←All newsletter briefings Hi product people ?, Apple’s iOS17 officially launches this week but there’s another operating system worth exploring, too. TimeOS is described as the world’s first “time operating system” and this week the company unveiled a new browser extension.

Research Software 52

Research Software Analytic Tools Feedback Software Reporting Tools 52

Alchemer Mobile

MAY 25, 2021

Wherever love leads you—from engagement to wedding and decorating your first home—we’re there, combining compassionate customer service with modern tools and technology.”. percent on Androids in April 2021. In fact, the Zola app retention rate is lower than industry standard. percent on iPhones and 3.93

Customer Experience 147

Customer Experience Reporting Tools Data Visualization Technical Review 147

Alchemer Mobile

JULY 16, 2021

Retention rates are an indicator of whether or not your product or service is high-quality and valuable. ? Read: 2021 App Retention Benchmarks. Product teams: Customer retention matters to product managers because it’s generally directly related to their mobile app experience.

Customer Feedback 147

Customer Feedback User Testing Customer Experience Feedback Software 147

Alchemer Mobile

DECEMBER 21, 2022

Demographic factors Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. This takes some basic research but tools like Statista can help you quickly gather high-level data. Mobile surveys are proven to drive higher response rates and increase customer engagement.

User Testing 130

User Testing Customer Feedback Feedback Software Product Research 130

UX Planet

DECEMBER 15, 2023

It encompasses the quality and consistency of research and design processes, resources, tools, and operations, as well as the organization’s propensity to support and strengthen UX now and in the future, through its leadership, workforce, and culture. Have you prioritized the design problems to be solved in your product roadmap?

UX 87

UX User Testing Development Team Review Customer Experience 87

Alchemer Mobile

DECEMBER 8, 2022

We analyzed data from the following industries for the 2021 calendar year to see what trends we could find in relation to customer sentiment and how it changes depending on the season. Whether that’s expediting a certain feature on your app roadmap backlog or improving the UX of your website, even the smallest changes can make a large impact.

Customer Feedback 246

Customer Feedback User Testing Data Visualization Customer Experience 246

ProductPlan

JANUARY 27, 2022

That includes product teams, who must determine how to maximize their return on their 2022 budgets. To get the most bang for your budgeted bucks, we can look at some of the trends revealed in our latest State of Product Management Report. Tools in the product stack increase productivity and efficiency.

Data Visualization 89

Data Visualization User Testing Product Research Reporting Tools 89

Alchemer Mobile

JANUARY 12, 2021

Use a real-time feedback tool such as Apptentive to quickly identify bugs, receive validation on core features, and inform your product roadmap. We highly recommend reading through our 2020 Mobile App Benchmark Report to see data from 5,000+ active users across 800+ mobile apps. Ready to get started?

Feedback Software 147

Feedback Software Data Visualization User Testing Reporting Tools 147

ProductPlan

MARCH 17, 2021

But creating a truly customer-centric business model means balancing a lot of different factors, not just customer service. One report found that 80 percent of customers said the experience a company provides is just as important as its products or services. 3 What are the company’s goals for this product or service?

User Testing 63

User Testing Reporting Tools Data Visualization Customer Feedback 63

Usersnap

FEBRUARY 6, 2021

Marketing, customer support, and product managers can check out these CX resources to stay ahead of the curve: Awesome reads to help you improve customer experience. How to Use Product Feedback to Boost Customer Experience. Customer Experience Magazine is an online magazine providing industry news, blogs, reports, and more.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

ProductPlan

JULY 2, 2021

Similar to Google Search, you can search for anything product management-related. For instance, we have content on topics from product strategy examples to Agile, presenting a roadmap to stakeholders, change management, and so much more. The 2021 State of Product Management Report.

Webinar 85

Webinar Reporting Tools Education Leadership 85

Revulytics

NOVEMBER 8, 2018

Gartner has predicted that by 2021, 75% of software providers will rely on insights from embedded software usage analytics to inform product management decisions and measure customer health (Predicts 2018: Technology Go-to-Market).

Data Visualization 54

Data Visualization Customer Feedback Customer Experience Reporting Tools 54

Userpilot

FEBRUARY 4, 2022

We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. SaaS sales can be broken down into three models: self-service, transactional, and enterprise. The self-service model.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

ProductPlan

MARCH 17, 2021

But creating a truly customer-centric business model means balancing a lot of different factors, not just customer service. One report found that 80 percent of customers said the experience a company provides is just as important as its products or services. 3 What are the company’s goals for this product or service?

User Testing 52

User Testing Reporting Tools Data Visualization Customer Feedback 52

The Product Coalition

FEBRUARY 22, 2021

The Product Backlog Forensic Analysis Join us on March 9, 2021 , for a live virtual workshop to create actionable recommendations on how to deal with the outcome of a forensic Product Backlog analysis. software is eating the world?—?, Loving the solution : This is a variation of the ‘we know what to build’ syndrome.

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97