Userpilot

DECEMBER 19, 2022

Understanding your users and their journey stages will help you create flows tailored to the various SaaS onboarding phases. It all begins when the customer signs up for your tool and has a continuous effect. Benefits of the SaaS user onboarding process: Improved retention. What is SaaS customer onboarding?

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 97

Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. You’re in luck.

Research Software 94

Research Software Analytic Tools Feedback Software Data Visualization 94

Userpilot

JULY 13, 2022

Amplitude blog focuses on data analytics in product management. Startup product managers will learn a lot from the Review – blog from the First Round. The Reforge blog helps product managers with topics like analytics , team management and development, product leadership , or product strategy. Are you ready to dive in?

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Blog Analytic Tools Research Software Feedback Software 96

UX Studio: Product Management

JANUARY 25, 2022

As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022.

Research Software 82

Research Software Feedback Software Analytic Tools Product Research 82

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Userpilot analytics page. It may take time to build a SaaS Rolex or Bentley, but once you make it, this is the strategy for you. A no-code SaaS development platform.

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Research Software Feedback Software Analytic Tools Positioning 97

Userpilot

OCTOBER 18, 2021

How can you influence SaaS growth? To answer this question (and take action), you basically need three things: Metrics – so you know how fast is your SaaS growing and what do you need to do to improve the growth rate. We cover these in detail in our guide, so read on if you want to take care of SaaS growth properly in 2021.

Analytic Tools 93

Analytic Tools Feedback Software Research Software Onboarding KPIs 93

Userpilot

JUNE 2, 2022

What are the B2B SaaS metrics you should be tracking right now? So let’s dive in and see what B2B SaaS metrics you need to track to unlock growth. So let’s dive in and see what B2B SaaS metrics you need to track to unlock growth. Userpilot , Mixpanel, and Chartmogul are the top 3 analytics tools.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

JULY 25, 2022

For SaaS companies, customer loyalty is the measure of a customer’s willingness to continue renewing their subscriptions. Userpilot and Mixpanel are incredible SaaS tools that can help you nurture and analyze customer loyalty. Loyal customers don’t go about searching for alternative solutions.

Analytic Tools 95

Analytic Tools Feedback Software User Testing Customer Feedback 95

Userpilot

DECEMBER 18, 2022

But apart from new technologies, we saw also another big emerging trend: a greater emphasis on…simply creating more value for your users through continuous discovery and being more attuned to user feedback and needs. As every year, we’ve asked top product experts to share their opinion on the upcoming industry trends.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Product Research 94

Userpilot

MARCH 23, 2022

They’re satisfied with your tool and most likely to recommend you. The 2022 NPS benchmark for SaaS is 41. NPS surveys are typically sent via emails or triggered in-app, but you could use a combination of both. Reach out to promoters to ask for reviews or recommendations. NPS average by industry.

Product Research 94

Product Research Feedback Software Analytic Tools Research Software 94

Userpilot

SEPTEMBER 15, 2022

SaaS companies use CI data to design personalized customer experiences and better customer communications, increasing customer loyalty, retention, and lifetime value. SaaS companies use CI data to derive insights into unmet customer needs and take action to improve customer satisfaction. There are two types of CI data: 1.

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Feedback Software Research Software Analytic Tools Data Visualization 98

Userpilot

AUGUST 2, 2022

If you’re looking for the best cancellation flow examples for SaaS, you’re in the right place. Examples of the best SaaS cancellation flow for inspiration. Cancellation flow is critical to the success of your SaaS business, and below are ways how it can help: A cancellation flow helps retain existing customers.

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Feedback Software Analytic Tools Research Software User Testing 96

The Product HQ

MAY 10, 2024

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. According to AI trends from Finances Online , the CAGR growth rate for the market size of the AI industry exceeds 33% between the period 2019 and 2022.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

Userpilot

MARCH 10, 2022

Since SaaS businesses are subscription-based models, most of the revenue comes from repeat purchases, i.e., user retention. Secondary onboarding with personalized in-app messages helps drive feature adoption at different stages of the user journey. What is user retention in SaaS? Suppose you had 120 customers on January 1, 2022.

Feedback Software 97

Feedback Software Analytic Tools Customer Experience Customer Feedback 97

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

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Analytic Tools Feedback Software Reporting Tools Education 97

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again?

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Analytic Tools Feedback Software Reporting Tools Data Visualization 96

UX Studio

JULY 27, 2022

But otherwise, it’s worthwhile to invest time and energy in more complex solutions. Establish your dedicated team or reach out to a UX design agency. Launch the redesign process with the UX design team. Ideate the solutions and create a user journey. Luckily, you can always hire a UX agency like UX studio.

Data Visualization 86

Data Visualization User Testing Product Research Analytic Tools 86

The Product Coalition

NOVEMBER 29, 2022

The role of a mobile product manager is still relatively new, and it’s rapidly evolving due to the increased adoption of mobile devices. In the second quarter of 2022, mobile devices (excluding tablets) generated nearly of global website traffic. Screen size and usability When creating an app, screen size dictates everything.

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Analytic Tools Research Software Data Visualization Technical Review 114

Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if UserIQ is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. With numerous UserIQ alternatives, it can be challenging to make a final decision.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Appcues or Spekit? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Search no more!

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

Userpilot

JUNE 25, 2022

Whatfix is a digital adoption platform for both employee and user onboarding, aimed at larger enterprise companies. Let's see how Whatfix compares to other software applications for user onboarding and on-screen guidance for employee training! The analytics in Whatfix are very basic compared to some Whatfix competitors.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Onboarding KPIs 52

Userpilot

MAY 8, 2023

Selecting the optimal product adoption platform for your SaaS can be a challenging task. Whether your primary objective is to improve your user onboarding or product analytics, gather user feedback, or NPS, you will obtain a detailed comparison of Appcues, Usetiful, and Userpilot to determine which one suits your requirements best.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JANUARY 5, 2022

With so many options on the market, it can be difficult for SaaS executives to find the best onboarding software for their product. What you need is a rigorous analysis of the top players out there, based on an understanding of the features that quality onboarding software needs to provide to be competitive.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52

Userpilot

OCTOBER 15, 2022

Customer feedback collection is the lifeblood of any successful SaaS company. Here are some effective customer feedback methods for SaaS: Trigger a feature survey after a user interacts with a specific feature for the first time. Collect positive and negative feedback from review sites. What is customer feedback?

Feedback Software 98

Feedback Software User Testing Customer Feedback Research Software 98

Userpilot

DECEMBER 15, 2021

I like to shop around, compare shipping costs, reviews, and generally make sure I’m not about to get ripped off. Long story short: every little interaction a customer has with your brand counts (and you can track this with user behavior analytics software !). Engages with your onboarding in-app flows. Trick question!

Analytic Tools 96

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 96

Userpilot

MARCH 7, 2022

To take us through the topic of growing a SaaS business and the bumpy road to success, we interviewed Micha? Sadowski is the founder and CEO of Brand24 , a social media monitoring solution that provides instant access to brand mentions across social, news, blogs, and more. Improve in-app communication. How it started.

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Analytic Tools Data Visualization Reporting Tools Technical Review 132

Userpilot

MAY 4, 2023

Unlike review sites that provide limited information, we’ve conducted a comprehensive analysis of each tool’s use cases, features, pricing, pros, and cons. Our evaluation will focus on how each tool can effectively assist you in onboarding users , boosting product adoption, and gathering sentiment feedback.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 18, 2022

If you’re creating a user onboarding flow for your SaaS company, you’ll want to look at website tour examples from other businesses before you start. Having helped thousands of SaaS teams with onboarding, we can assure you that other web apps have faced the same challenges that you have. Let’s get right into it.

Analytic Tools 52

Analytic Tools Feedback Software Onboarding KPIs Software Review 52

Userpilot

NOVEMBER 17, 2022

Looking for a good user onboarding tool and wondering if Spekit is the best option for your SaaS company? There are plenty of Spekit alternatives on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Spekit! Spekit is not a truly user onboarding tool.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

DECEMBER 6, 2021

SaaS product metrics are like a compass for product growth managers, which can guide them where to steer the product. So how do you know you’re tracking the right product metrics for your SaaS product? Revenue metrics, on the other hand, can help you track the health of the SaaS product. Look no further. Source: Userpilot.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 98

Gainsight

JULY 1, 2022

A traditional model based on the marketing and sales funnel no longer works effectively to build sustainable growth for subscription-based SaaS. The solution? We wanted to discover what solutions they use and how they measure success. . Chief Technology Officer of PX, Gainsight. Mickey Alon. Key Findings.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 15, 2023

Is Pendo or Spekit the best tool for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Spekit is another digital adoption platform that solely provides employee onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MAY 10, 2022

In addition, you’ll also learn how to calculate churn for your SaaS and see the three main reasons why SaaS customers stop interacting with your product and what you can do to prevent that. Customer attrition (or churn) prevention will reduce the LTV: CAC ratio for your SaaS, making you gain more from each acquired customer.

Feedback Software 93

Feedback Software Analytic Tools Research Software User Testing 93

Userpilot

MARCH 15, 2023

Which tool is better – Pendo or Whatfix – for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. product usage analytics. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Department of Product

NOVEMBER 2, 2023

Sublime is a new app which allows you to curate a library for all of the information you care about in one place. Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company reported an 11% increase in revenues, with revenues of $753.2

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Userpilot

OCTOBER 15, 2022

Want to improve your SaaS retention rates and looking for B2B customer experience best practices to get started with? Track in-app customer behavior with analytics to recognize areas of friction that you can improve on. Promote social proof in your marketing by highlighting customer reviews , testimonials, and case studies.

Customer Experience 96

Customer Experience B2B User Testing Customer Feedback 96

Userpilot

FEBRUARY 1, 2022

Why is product experience important for your SaaS? We’ll show you how to leverage user analytics, use in-app experiences and user feedback to enhance product experience for better user engagement , reduced churn, and strong relationships with your customers. Why is product experience important for SaaS companies?

Customer Experience 91

Customer Experience Data Visualization Analytic Tools Feedback Software 91