Split

JUNE 23, 2022

When we shop online, bank with mobile apps, or collaborate virtually, the digital interaction is becoming as second nature as breathing. Because features are the new tool of measurement, it requires us to change the way we develop. David Zarruk, the head of data science at Rappi Bank, believes in the value of data-driven decisions.

Analytic Tools 87

Analytic Tools Reporting Tools Data Visualization Banking 87

Modus Create

JUNE 16, 2022

Among many benefits, cloud technology helps financial companies meet the evolving needs of consumers and lower infrastructure costs. In 2018, only one in four banks had a strategy to move to the cloud , according to Accenture. Innovation is a top driver for financial companies moving to cloud technologies. Source: Atlassian.

Reporting Tools 52

Reporting Tools Technical Review Data Visualization Banking 52

Intercom, Inc.

DECEMBER 20, 2022

 We’re not going to lie, 2022 was a challenging, nerve-racking, gripping beast of a year, but here we are at the end of it – and there’s plenty to be thankful for. This is our last episode of 2022. Des Traynor: One of the things we sat down to do at the very end of last year was plan out 2022. We learned a lot.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

Intercom, Inc.

OCTOBER 13, 2022

We’ve just wrapped up another edition of New at Intercom to share our fall 2022 product launch with everyone. Intercom customers report 31% higher engagement, 22% higher activation, and 21% higher retention after implementing Intercom for customer engagement”. You need modern efficient tools to make your work faster and easier.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

Innovatemap

MARCH 22, 2023

The economic climate, layered with the recent banking industry pitfalls, have proved to be more challenging than we expected. How We Know As a service provider in the tech industry, we have a unique purview. After 25 years in tech, it’s never been so obvious to me how tied technology is to the macro-economic climate.

Weak Development Team 52

Weak Development Team Reporting Tools Data Visualization Banking 52

Modus Create

MARCH 14, 2023

Digital transformation is the process of managing the adoption of digital products, platforms, and processes to create a more competitive organization. Each example showcases how an enterprise successfully adopted digital products, platforms, or processes to make a positive impact on its bottom line.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Product Talk

DECEMBER 7, 2022

In my continuous discovery framework, I argue teams need to discover opportunities and solutions. When discovering solutions, the goal is to match each solution to a specific need, pain point, or desire. If you work on software that your internal colleagues use (e.g. Tweet This. Who should conduct customer interviews?

User Testing 198

User Testing Reporting Tools Customer Experience Research Software 198

Atlassian

JANUARY 27, 2022

Download our Q2 FY22 earnings report here. We’re building a cloud platform that lets us ship new capabilities and products quickly, as we’re beginning to see with Point A. Marty Hagewood, a software development manager at EMC Insurance Companies, experienced this first-hand. Fellow shareholders, Prefer a PDF? No worries!

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

Intercom, Inc.

FEBRUARY 6, 2020

Analysts estimate that by 2022, global corporate eLearning will grow to be a $30 billion market. And it’s an advantage that traditional corporate learning platforms simply can’t replicate. Just look at the world of marketing: there are now more than 7,000 tools , up from a mere 150 in 2011.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Intercom, Inc.

JANUARY 20, 2022

After all, almost any product or service can be replicated by a competitor. Since then, in anticipation of Intercom’s R&D plan for 2022, we started looking at our internal cadence of productivity and kicked off a project to evaluate each process from ideation to shipping. This is our first episode of 2022. Paul, how are you?

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Userpilot

MARCH 7, 2024

Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female. According to the World Economic Forum’s 2022 Global Gender Gap report – women represent just 36.9% of leadership roles. Again…Why? What’s your story?

Technical Review 104

Technical Review CTO Coach Startups Feedback Software 104

Intercom, Inc.

NOVEMBER 30, 2022

If you are a B2B SaaS company, 2021 saw your valuation increase massively, which probably saw your bank balance increase, and the exact same was true for your current customers. And now we’re here in 2022 – rounds are down, prices are down, the entire cloud is down. Adapt your entire customer funnel (sales, services, support, etc.)

Engineering 151

Engineering Research Software Onboarding KPIs Customer Experience 151

The Product Coalition

MAY 31, 2022

Since 2020, fitness, productivity, messaging, telehealth, food, and banking mobile apps have worked overtime to remove as much friction from daily life as possible. Mobile grocery : Food and grocery delivery app downloads grew 33% globally during pandemic Mobile banking : The number of mobile wallets in use is on track to reach US$4.8

Analytic Tools 156

Analytic Tools Research Software Data Visualization Reporting Tools 156

Mixpanel

MARCH 22, 2024

The banking and finance industries have seen a lot of disruption in the last 15 years that’s brought financial services even closer to consumers. from 2022 to 2031. from 2022 to 2031. For example, VIP users who transact in volumes at the 90th percentile might be in an age range with lower technological literacy.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 40

Userpilot

JUNE 19, 2023

Gainsight’s 2022 report shows free trials involving PQLs had 2.8X A similar survey by Softletter reported a 25% SaaS conversion rate for free trials that didn’t require credit cards. Product adoption rate benchmarks: File sharing and collaboration tools have 20.9% more conversion than freemium. adoption rate.

Research Software 93

Research Software Analytic Tools B2B Reporting Tools 93