Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. Best product marketing tools.

Research Software 85

Research Software Analytic Tools Feedback Software Data Visualization 85

Mixpanel

NOVEMBER 8, 2022

In October 2022, Crunchbase reported that funding rounds for private companies have dropped 53% year-over-year. If your startup is vying for an investment when there are fewer dollars to go around, it makes coming up with a compelling product idea and showcasing demand for it with data even more important.

Data Visualization 88

Data Visualization Startups Analytic Tools Technical Review 88

Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. The fact of the matter is that data science, as a field, is still relatively new. Any insight from data analysis will only ever be as good as the data itself.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

ProductPlan

JANUARY 21, 2022

That includes product teams, who must determine how to maximize their return on their 2022 budgets. To get the most bang for your budgeted bucks, we can look at some of the trends revealed in our latest State of Product Management Report. Tools in the product stack increase productivity and efficiency.

Data Visualization 52

Data Visualization User Testing Product Research Reporting Tools 52

Gainsight

JUNE 21, 2022

Gainsight and RevOps Squared had an incredible response to our Customer Sucess Index 2022. Like most health data, NPS is also a lead indicator or prediction of present and future product adoption and growth. . The data turns into dollars. But CS must, of course, include those motions that bring value and growth. .

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

ProductPlan

JANUARY 5, 2023

Predictions about future trends are tricky because of the uncertainty of them coming to pass. Let’s look at some of the biggest trends we identified in 2022. Data-driven decision-making. Another persistent trend is the continued growth of an appreciation for grounding decisions in data – both quantitative and qualitative.

Artificial Inteligence 52

Artificial Inteligence Product Management Product Manager Feedback Software 52

UX Studio

OCTOBER 11, 2022

75% of American consumers pointed out that knowledgeable staff, friendly service, and efficient and convenient usability matter most to them. Even if customers love your product or service, 50% of them will stop buying your service/product after a couple of negative experiences, and 32% after even just one bad experience.

Customer Experience 84

Customer Experience User Testing Analytic Tools Customer Feedback 84

Intercom, Inc.

DECEMBER 20, 2022

 We’re not going to lie, 2022 was a challenging, nerve-racking, gripping beast of a year, but here we are at the end of it – and there’s plenty to be thankful for. This is our last episode of 2022. Des Traynor: One of the things we sat down to do at the very end of last year was plan out 2022. We learned a lot.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

Alchemer Mobile

DECEMBER 21, 2022

Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. Here are examples of a few demographic data categories: Age. This takes some basic research but tools like Statista can help you quickly gather high-level data. Nationality. When to use mobile surveys.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Product Talk

MARCH 16, 2022

Visualizing discovery work with an opportunity solution tree has been a game-changer for both me and the teams that I work with. It’s a simple visual that packs a lot of power. So in 2017, I released my first online course, Continuous Interviewing. In 2020, we expanded our course offerings. But that didn’t happen.

Research Software 223

Research Software Product Research User Testing Data Visualization 223

The Product Coalition

MARCH 13, 2022

There were many dozens of operation people at all levels who were responsible for a gazillion of back-office processes and tools that built and maintained eBay’s product catalog. But we need to do it consciously, or else we will surely overuse the tools, methods, and skills that we are used to using. So far so good. Here we go.

Feedback Software 152

Feedback Software Demo Data Visualization User Testing 152

Userpilot

MARCH 11, 2022

The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. Reports, statistics, and product benchmarks give you hard data on trends in the product world. Blogs will give you insight into all aspects of product management in easy-to-digest bites.

Analytic Tools 89

Analytic Tools Data Visualization Research Software Feedback Software 89

Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. You can follow her insights from her professional career on her Medium blog. CEO of Product Labs. Final Thoughts.

Technical Advisors 108

Technical Advisors Product Research Analytic Tools User Testing 108

UX Planet

JANUARY 29, 2024

Form with Google Material Design styles Another example is from the generative AI tool tldraw where I sketched a simple idea circle that increases or shrinks when I move the slider. Here, it will likely be the same in the design system, and the collaboration between design and developers will focus more on the app logic than the visuals.

Analytic Tools 91

Analytic Tools Systems Review Data Visualization ChatGPT 91

eG Innovations

SEPTEMBER 13, 2022

Last week (7th September 2022) I spotted a post from EUC and Cloud Veteran Marius Sandu alerting his professional and social media networks to an outage of Azure Front Door that in turn meant a significant number of Azure services and resources were unavailable. And of course, as ever, he is correct.

Data Visualization 69

Data Visualization Reporting Tools Customer Experience Enterprise 69

Intercom, Inc.

MARCH 10, 2022

The e-commerce landscape has grown exponentially since 2020, with experts predicting that the pandemic accelerated transformation of the digital space by up to five years. Therefore, your team needs to be equipped with the right tools to work efficiently behind the scenes. The power of self-service. E-commerce is a 24/7 service.

Customer Experience 209

Customer Experience Technical Review User Friction Data Visualization 209

Intercom, Inc.

JULY 6, 2022

We started off the summer with a bang – hosting the Summer 2022 edition of New at Intercom and announcing three huge new product releases: SMS , the next-generation Inbox , and Custom Actions and Custom Objects in bots. Improve your support experience with Custom Actions and Custom Objects in bots.

Customer Experience 210

Customer Experience Data Visualization Inbound Reporting Tools 210

Userpilot

JULY 30, 2023

Suppose you gained 1,000 new customers in 2022 and your total cost of acquiring them was $90,000. Suppose you spent $100,000 on customer retention and retained 2,500 existing customers by the end of the year 2022. Behavioral data can be clicks , page views, feature usage, etc. This would make your CAC = $90,000/1,000 = $90.

Customer Experience 78

Customer Experience Customer Feedback User Testing Data Visualization 78

Userpilot

MARCH 18, 2022

Wondering what product success metrics you should use in 2022? Product success is the overall effectiveness of a product or service within the market. Customer Lifetime Value is the predicted revenue generated from a user over the period they’re a paying customer. Put insights into action! What is product success?

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. And that’s where people like Adam Markowitz come in.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Gainsight

JUNE 2, 2022

But it’s not only the excitement about the return of Pulse to the Moscone West Center, attendees, vendors, speakers, parodies, and, of course, the puppies. Every year, Gainsight’s CEO, Nick Mehta, invites fellow CEOs to sit with him and discuss their views, insights, and trends impacting customer success and business as a whole.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Alchemer Mobile

DECEMBER 21, 2022

Demographic factors Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. Here are examples of a few demographic data categories: Age Gender Location Nationality Next, in order to engage these segments effectively, find out how they’re spending their time online.

User Testing 130

User Testing Customer Feedback Feedback Software Product Research 130

The Product Coalition

DECEMBER 21, 2021

The topic is rife full of rumors, hype, predictions, and even fantasies about what the future may hold. We decided to bypass the fads and the hype, and sat down for an insightful conversation about AI with the localization team leader from Alconost, Stas Kharevich. Often people confuse it with automation. no one can.

Artificial Inteligence 125

Artificial Inteligence Analytic Tools Data Visualization Weak Development Team 125

The Product HQ

MAY 10, 2024

According to AI trends from Finances Online , the CAGR growth rate for the market size of the AI industry exceeds 33% between the period 2019 and 2022. A report from McKinsey supports this, predicting that AI brings in as much as $13 trillion in economic activity by the year 2030.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

Userpilot

OCTOBER 4, 2022

Grammarly collects customer data by allowing them to select their writing goals. Pinterest uses AI to analyze vast amounts of data and tailor search results for each user. Userpilot offers on-demand self-service support with an in-app resource center. Use data to personalize (Grammarly). Gamify user experience (Facebook).

Feedback Software 85

Feedback Software Customer Experience Customer Feedback Data Visualization 85

Product Talk

SEPTEMBER 20, 2023

The opportunity solution tree helps visualize all the work that goes into continuous discovery. And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them.

Data Visualization 250

Data Visualization Analytic Tools Research Software Product Research 250

Bain Public

JANUARY 24, 2022

Bain Public (acquired by XMachina) is looking to hire a Product Analyst Intern - Fall/Winter 2022. Second, to assist and work in collaboration with the rest of the Product Management team and third, to work in collaboration with our broader team – which includes UX/UI, Engineering and a team of Data Scientists.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Bain Public

JANUARY 24, 2022

Bain Public (acquired by XMachina) is looking to hire a Product Analyst Intern - Spring/Summer 2022. Second, to assist and work in collaboration with the rest of the Product Management team and third, to work in collaboration with our broader team – which includes UX/UI, Engineering and a team of Data Scientists.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Amplitude

JULY 29, 2020

If you pursue your strategy and hit your KPIs but don’t get any closer to your mission, change course and try again. For example, Netflix’s product vision is “becoming the best global entertainment distribution service.”. Mission: stellar service, valuable partner, sustained profitable growth, huge impact. Business Goals.

Data Visualization 83

Data Visualization User Testing Analytic Tools Product Strategy 83

PMLesson's Ace the PM Interview

JANUARY 11, 2022

While it's next to impossible to predict exactly what questions you'll be asked, you can get the gist from studying PM interview questions asked in the past. To learn how to answer this question, check out the Answering the Favorite Product Question section of our PM Interview course. How would you improve Instagram stories?

Analytic Tools 52

Analytic Tools Technical Review Feedback Software User Testing 52

PMLesson's Ace the PM Interview

JANUARY 11, 2022

While it's next to impossible to predict exactly what questions you'll be asked, you can get the gist from studying PM interview questions asked in the past. To learn how to answer this question, check out the Answering the Favorite Product Question section of our PM Interview course. How would you improve Instagram stories?

Analytic Tools 52

Analytic Tools Technical Review Feedback Software User Testing 52

Intercom, Inc.

MAY 19, 2022

With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. The results are in: businesses are investing more in measuring the impact of their customer service and turning to tools such as self-service and proactive support to drive a good experience.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

The Product Coalition

JANUARY 16, 2022

Navigating all of it could be challenging, so here is a simple tool that will help you find your way. Of course, it would have been ideal to find someone who had had both extensive experience and amazing learning abilities, but there’s a reason unicorns are so rare. The search, though, wasn’t trivial.

Roadmap 150

Roadmap Data Visualization Customer Experience User Testing 150

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. And what a year it has been!

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Intercom, Inc.

OCTOBER 13, 2022

We’ve just wrapped up another edition of New at Intercom to share our fall 2022 product launch with everyone. Intercom customers report 31% higher engagement, 22% higher activation, and 21% higher retention after implementing Intercom for customer engagement”. Third, a new visual bot builder.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

Gainsight

JULY 5, 2022

It’s about adoption, analytics, and expansions. According to our 2022 Customer Success Index , companies are discovering that “CS responsibilities tie directly to business goals and revenue.” After years of data and observation, we know that customer success has a virtual reach into every part of an organization.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Weak Development Team 59

Userpilot

JANUARY 27, 2023

Collect only the essential data at the sign-up and get the users inside the product as quickly as possible. Demo content allows users to experiment with complex products like analytics tools. Track user behavior data to identify friction and help users reach activation stages with in-app guidance.

Feedback Software 89

Feedback Software Analytic Tools B2B Data Visualization 89