Gainsight

APRIL 21, 2022

2022 has already been quite the year. In fact, in 2022, there are reportedly over 1,000 companies that were in hypergrowth and reached “unicorn” status worldwide. In fact, in 2022, there are reportedly over 1,000 companies that were in hypergrowth and reached “unicorn” status worldwide. PX for Multi-Product Companies.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools User Testing 52

eG Innovations

NOVEMBER 30, 2022

In this guide we’ll show you 7 ways to troubleshoot your Azure SQL database performance issues using metrics and insights from the eG Enterprise monitoring solution. The eG Enterprise monitoring platform identifies the top queries by I/O activities, CPU usage, memory usage and queries that are executing for excessive times.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Artificial Inteligence 52

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. If you sell software today, there’s a 99.9%

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Gainsight

APRIL 21, 2022

Over the past several years, Gainsight has turned to the field of information and statistical reporting to aid in traversing change and building out new paths. stem from hundreds of thousands of surveys with respondents who are consumers, heads of business, and technological leaders. Specialized technology. Customer success!

Reporting Tools 52

Reporting Tools Research Software Data Visualization Technical Review 52

Intercom, Inc.

MAY 19, 2022

With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. The results are in: businesses are investing more in measuring the impact of their customer service and turning to tools such as self-service and proactive support to drive a good experience.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Intercom, Inc.

JANUARY 12, 2022

And so, many business leaders find themselves not quite sure how to start, how to leverage it, or what to do when all the dashboards and tools seem to be pointing at different solutions. Can you tell us a bit about the platform you’ve built and how it helps data scientists? Benn: For sure. Benn: For sure.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

PMLesson's Ace the PM Interview

MAY 16, 2022

If you're interviewing for engineering roles, don't miss our Complete Software Engineering Interview Course. This ultimately means it is a perfect time to jump into the security engineer role if you're interested in information technology security. 🔓 Hey there! The cybersecurity field is booming.

Reporting Tools 52

Reporting Tools Engineering Technical Review Software Review 52

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Reports, statistics, and product benchmarks give you hard data on trends in the product world.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

The Accidental Product Manager

APRIL 12, 2021

Food delivery is proving to be expensive puzzle for restaurant and grocer product managers based on their current product development definition. Literally billions of dollars have been spent in a quest to build services that reliably move fresh food from one place to another, yet many wonder if they will ever get the economics right.

Reporting Tools 97

Reporting Tools Product Management Product Manager Management 97

The Accidental Product Manager

JUNE 12, 2023

The 2022 itineraries on Viking Ocean Cruises are almost fully booked which shows that there is pent up demand. After Covid outbreaks were reported on dozens of cruise ships, the Centers for Disease Control and Prevention (CDC) issued a “no-sail” order, banning most passenger vessels from sailing in U.S.

Reporting Tools 65

Reporting Tools Product Management Product Manager Product Research 65

Userpilot

DECEMBER 6, 2022

Offer in-app self-service support to unlock on-demand support. The customer satisfaction (CSAT) score tracks how happy users are with your product, service, or a specific interaction, such as requesting help from your support team. The customer effort score does not have any definitive average in the SaaS industry.

Customer Experience 98

Customer Experience User Testing Customer Feedback Data Visualization 98

Andrew Chen

JANUARY 3, 2024

It’s what I’ll blame for not writing as often as I’d like :) But I was able to get the vast majority of our pitch deck for the fund — launched in mid 2022 — published. on using ChatGPT, Oasis AI, and other tools as part of my writing. Tokyo Vice: An American Reporter on the Police Beat in Japan.

Books 86

Books ChatGPT Reporting Tools Research Software 86

Intercom, Inc.

FEBRUARY 23, 2022

This is especially true among employees experiencing increasing demand due to the pandemic, such as support agents, as our latest Customer Support Trends Report shows: 64% of support leaders say their team has felt burned out in the past 12 months. Today’s guest, Marilyn Suttle , has a few ideas on how to do just that.

Reporting Tools 118

Reporting Tools Research Software Technical Review Product Research 118

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again? When choosing customer success software, consider: (i) ease of adoption, (ii) is it no-code?, (iii)

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Userpilot

JANUARY 27, 2023

Demo content allows users to experiment with complex products like analytics tools. According to the 2022 OpenView Product Benchmark Survey , freemium plans have a conversion rate of about 5%, while free trial conversion rates are pegged at around 17%. Source: State of SaaS Onboarding 2022 Report.

Feedback Software 98

Feedback Software Analytic Tools B2B Data Visualization 98

eG Innovations

NOVEMBER 30, 2021

HDX Optimization for Teams allows you to deliver 720p high-definition video calls at 30fps through your Virtual Apps and Desktops solution. The optimized solution can be thought of as splitting the Teams client into two, with the user interface living inside of the VDA and the media rendering/engine running on the endpoint.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model.

Analytic Tools 119

Analytic Tools Data Visualization Reporting Tools Startups 119

Userpilot

AUGUST 18, 2022

Users don’t want to wait for ages for customer service agents to respond. Deliver proactive support and self-service options for the best customer experience. Keep an eye on immersive CX technologies, like VR and AR. E-commerce businesses already use these tools to improve engagement. SaaS businesses are next.

Feedback Software 98

Feedback Software Data Visualization Embedded Analytics User Testing 98

The Product Coalition

OCTOBER 16, 2023

A recent report by crypto analysis firm dappGambl shook the NFT world. Anheuser-Busch, a giant in the world of beverages, released NFTs in 2022 to promote its non-alcoholic beer. It’s akin to pondering whether a high-definition TV screen can truly replicate the essence of a traditional painting hanging in a gallery.

Branding 113

Branding User Testing Customer Experience Data Visualization 113

The Product HQ

FEBRUARY 6, 2023

Companies have varying definitions of the requisite skills for being a senior technical product manager. Comparably also reports that the annual salary of a senior technical product manager working within the United States ranges from $80,350 to $202,000. This information is vital to negotiating salary increments.

Technical Review 52

Technical Review Data Visualization Product Management Product Manager 52

Modus Create

MARCH 14, 2023

But in today’s era, where change is the only certainty, a clearer and more universal definition has emerged. Digital transformation is the process of managing the adoption of digital products, platforms, and processes to create a more competitive organization. This was also when cloud-based B2B SaaS and MarTech tools started emerging.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Userpilot

JULY 22, 2022

What UX trends are shaping the SaaS industry in 2022? With the rapid growth of technology, each year brings with it new trends. Let’s go over the ones for 2022 and how they will influence your product. A UX design trend occurs as a result of a change in user behavior or the adoption of new technologies.

Feedback Software 116

Feedback Software UX User Testing Embedded Analytics 116

Intercom, Inc.

JANUARY 20, 2022

After all, almost any product or service can be replicated by a competitor. Since then, in anticipation of Intercom’s R&D plan for 2022, we started looking at our internal cadence of productivity and kicked off a project to evaluate each process from ideation to shipping. This is our first episode of 2022. Paul, how are you?

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Product Talk

DECEMBER 7, 2022

For the purposes of this article, we’ll start by creating a narrow definition of what a customer interview is and what it isn’t. In my continuous discovery framework, I argue teams need to discover opportunities and solutions. When discovering solutions, the goal is to match each solution to a specific need, pain point, or desire.

User Testing 196

User Testing Reporting Tools Customer Experience Research Software 196

UX Studio

JUNE 30, 2022

Book a free consultation with us and use our responsive web design services to give your users the experience they deserve. While in the case of responsive design, the design automatically adapts to fit the platform and screen size of the used device, providing a consistent user experience. Why invest in responsive web design services?

Reporting Tools 102

Reporting Tools User Testing Customer Experience Product Research 102

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Appcues or Spekit? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Another no-code solution is Spekit.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

Userpilot

MARCH 7, 2024

Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female. According to the World Economic Forum’s 2022 Global Gender Gap report – women represent just 36.9% of leadership roles. Again…Why? What’s your story?

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Userpilot

MAY 8, 2023

Selecting the optimal product adoption platform for your SaaS can be a challenging task. TL;DR Appcues is another no-code user onboarding platform that helps non-technical teams track and analyze product usage. Userpilot is a comprehensive digital adoption platform (DAP). Comparing Appcues vs Usetiful vs Userpilot?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

eG Innovations

AUGUST 30, 2022

FSLogix is a profile management solution used to apply personalization to user sessions for application and desktop virtualization technologies such as Citrix and Microsoft Azure AVD (Azure Virtual Desktop) and enable “roaming profiles”. FSLogix used to have several solutions, all based on a single agent (filter driver).

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Experience 52

Userpilot

JANUARY 4, 2022

Let’s begin with a basic definition. This particular rule of modal design is especially applicable to modals that are initiated automatically by your system. You should therefore use system-initiated modals sparingly. For further exploration of onboarding software options on the market, check out this article.

UX 98

UX Reporting Tools Software Review User Testing 98

Userpilot

MARCH 15, 2023

Is Pendo or Spekit the best tool for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Looking for the best tool for interactive user guides?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

FEBRUARY 1, 2022

Using a tool like Userpilot you can track and analyze product usage analytics, collect in-app feedback, and built in-app guidance using modals, tooltips, product tools, and more. So user interactions with the customer service teams would be equally important. Amazon provides great customer service.

Customer Experience 98

Customer Experience Data Visualization Analytic Tools Feedback Software 98

Userpilot

MAY 4, 2023

Unlike review sites that provide limited information, we’ve conducted a comprehensive analysis of each tool’s use cases, features, pricing, pros, and cons. Our evaluation will focus on how each tool can effectively assist you in onboarding users , boosting product adoption, and gathering sentiment feedback.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 15, 2023

Which tool is better – Pendo or Whatfix – for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Let’s dive in! product usage analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

NOVEMBER 17, 2022

Looking for a good user onboarding tool and wondering if Spekit is the best option for your SaaS company? Spekit is a digital adoption platform that’s more focused on providing employee onboarding rather than user onboarding. There is a better tool for your SaaS than Spekit! Spekit is not a truly user onboarding tool.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Intercom, Inc.

FEBRUARY 17, 2022

They’ll send reporters out to start work on a story, and if they realize it’s not really great or going anywhere or interesting enough, they just can it. And so, I don’t think it’s a definite “no.” The service was amazing. Have you any big plans or projects for 2022? And we picked them.

Marketing 209

Marketing B2B Data Visualization Branding 209