Intercom, Inc.
DECEMBER 20, 2022
We’re not going to lie, 2022 was a challenging, nerve-racking, gripping beast of a year, but here we are at the end of it – and there’s plenty to be thankful for. This is our last episode of 2022. Des Traynor: One of the things we sat down to do at the very end of last year was plan out 2022. We learned a lot.
Intercom, Inc.
DECEMBER 28, 2022
We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. In this post, the Intercom Content Team picks our highlights from a busy 2022 – we published over 150 pieces of content, including guides about customer support and customer retention. 2022 has provided us with some truly great series.
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Product Talk
FEBRUARY 2, 2022
Engineers are often reluctant to participate in discovery. This is only natural: Through years of bad habits, many of us have shown engineers that we only value them for the code they can write. But there are many reasons why engineers are one of the essential members of the product trio. And this is a good thing.
Modus Create
FEBRUARY 16, 2022
In October 2021, we surveyed over 1,000 senior executives in the US, with a goal to understand their digital appetite and aspirations for 2022. . The survey revealed interesting insights on Corporate America’s readiness for various digital initiatives, which we consolidated in our 2022 State of Digital Transformation report.
Intercom, Inc.
NOVEMBER 30, 2021
. “The real value support software offers is in the approach it enables and how it impacts the customer and team experience” But here’s the thing: a toolset is not a strategy. Sure, you can compare different software packages by their features, but that’s like marrying someone based on their dating profile. CRM: Salesforce.
ProductPlan
JANUARY 6, 2023
That’s why we can save you the Googling and share our top five product management websites from 2022, along with why they topped our year-end list. The Silicon Valley Product Group isn’t just a bunch of product peeps that happen to have a 415 area code. Product Talk. Silicon Valley Product Group. Department of Product.
PMLesson's Ace the PM Interview
MAY 16, 2022
This article is part of our series on Security Engineering. If you're interviewing for engineering roles, don't miss our Complete Software Engineering Interview Course. This is not only because of the importance of the discipline but because the supply of qualified security engineers is too little.
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